Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description The Call Centre Care Agent is responsible for managing all incoming calls and client requests to the Old Mutual. Key Tasks And Responsibilities Always answer incoming telephone calls into the Call Center in a professional manner. Provides information to customers via Old Mutual approved ...
About Thunes Thunes is a global, fast-growing, and innovative Fintech scale-up that uses technology to disrupt and transform the existing financial system. We have a strong Mission: to create a better global payments network, and a great Purpose: to connect the world to economic opportunities and address systemic inequality when it comes to financial services. We are proud to power payments for t...
Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. Africa is our home, we drive her growth Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. Job Purpose Provide strong operational support to the Manager, Cash & Card...
VillageReach transforms health care delivery to reach everyone, so that each person has the health care needed to thrive. We work with governments, the private sector, partners and communities to build responsive primary health care systems that deliver health products and services to the most-under-reached. Radical collaboration with governments, the private sector and other partners strengthen ...
IntroductionAga Khan University is a unique hybrid: an institution of academic excellence that is also an agent for social development. A leading source of medical, nursing and teacher education, research and public service in the developing world, the University prepares men and women to lead change in societies and to thrive in the global economy.Chartered in , Aga Khan University (AKU, is a pr...
Job Description Deliver on-time and uninterrupted IT performance: Has full responsibility of IT operations on daily and regular basis. Direct and lead IT function to successfully deliver smooth uptime IT performance to support DDD business up and running. Optimize DDD existing IT best practices and drive IT process improvements Take ownership and leadership around IT infrastructure and security, ...
VillageReach transforms health care delivery to reach everyone, so that each person has the health care needed to thrive. We develop solutions that improve equity and access to primary health care. This includes making sure products are available when and where they are needed and primary health care services are delivered to the most under-reached. Summary Based in Nairobi, the Kenya Office Mana...
RESPONSIBILITIES AND DUTIES SALES MANAGEMENT Responsible for distribution of enquiries to the team. Support consultants with quoting, itinerary design, general questions, including out of hours/off duty availability. Responsible for error-less quoting by consultants through quote checking or spot checking as necessary. Responsible for timely quoting by consultants including spot checking as neces...
Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries. Summary The Call Centre Care Agent is responsible for managing all incoming calls and client reque...
Job Details/Description Duties and responsibilities Manage inbound and outbound calls Develop and follow various communication scripts when speaking to clients on specific areas; Handle daily customer engagement; Identify customer needs , answer questions and solve problems according to defined criteria; Operationalize the Customer Relationship Management (CRM) systems; Handle interaction and pro...
ABOUT VILLAGEREACH VillageReach transforms health care delivery to reach everyone, so that each person has the health care needed to thrive. We work with governments, the private sector, partners and communities to build responsive primary health care systems that deliver health products and services to the most-under-reached. Radical collaboration with governments, the private sector and other p...
VillageReach transforms health care delivery to reach everyone, so that each person has the health care needed to thrive. We develop solutions that improve equity and access to primary health care About Job Based in Nairobi, the Kenya Office Manager will provide office management and top-notch support to the Kenya-based staff. The position holder will be responsible for ensuring organization comp...
The Central Bank of Kenya is a public institution established under Article 231 of the Constitution of Kenya, 2010. The Bank is responsible for formulating monetary policy to achieve and maintain price stability and issuing currency. Pursuant to the CBK Act, the Central Bank promotes financial stability through regulation, supervision and licensing of financial institutions under its mandate. The...
ABOUT VILLAGEREACHVillageReach transforms health care delivery to reach everyone, so that each person has the health care needed to thrive. We work with governments, the private sector, partners and communities to build responsive primary health care systems that deliver health products and services to the most-under-reached. Radical collaboration with governments, the private sector and other pa...
Our client is looking for a Level Two Technical Support Specialist who will play a crucial role in providing advanced technical assistance and support to customers and internal teams. This position involves in-depth technical knowledge excellent problem-solving skills and outstanding customer service. The Level Two Technical Support Specialist works closely with Level One Support as well as other...
About the Job:Reporting to the VP-Global Service delivery, you will be responsible for the daily oversight of all projects and their implementation and execution. Additionally, you will be responsible for balancing service delivery requirements and capacity across multiple countries. As the Director, Service Delivery, you will lead in building new capabilities and developing growth plans. You wil...
ENGIE is a leading world group that provides low-carbon energy. Our group is a global reference in low-carbon energy and services. Purpose/Mission The Customer Experience Department leads Support excellence through a smart customer journey and insightful & responsive analysis. The department creates & manages against a strategy and plan that speaks to the wider Group and Country strategic objecti...
Sama formerly known as Samasource is a training-data company, focusing on annotating data for artificial intelligence algorithms. The company offers image, video and sensor data annotation and validation for machine learning algorithms in industries including automotive, navigation, augmented reality, virtual reality, biotechnology, agriculture, manufacturing, and e-commerce. Sama s mission is to...
As part of creating a global Data Privacy Team, we are recruiting a Data Privacy Officer to support the creation of a global privacy framework and practice, ensuring the IRC can meet its legal and ethical obligations under all applicable regulatory and ethical frameworks. The Data Privacy Officer will play a key role in advising and supporting staff on questions of privacy and data protection. Ke...
Reporting to the VP-Global Service delivery, you will be responsible for the daily oversight of all projects and their implementation and execution. Additionally, you will be responsible for balancing service delivery requirements and capacity across multiple countries. As the Senior Director, Service Delivery, you will lead in building new capabilities and developing growth plans. You will be re...
Requisition ID: req47601Job Title: Data Privacy & Protection OfficerSector: Information TechnologyEmployment Category: Fixed TermEmployment Type: Full-TimeOpen to Expatriates: NoLocation: Nairobi, IHUB, KenyaWork Arrangement: In-personJob DescriptionIRC in Europe and WorldwideThe IRC has legal entities in the UK, Germany, Belgium, Sweden, Greece and Poland in addition to other branch offices. Act...
The International Rescue Committee is a global humanitarian aid, relief and development nongovernmental organization. Summary As part of creating a global Data Privacy Team, we are recruiting a Data Privacy Officer to support the creation of a global privacy framework and practice, ensuring the IRC can meet its legal and ethical obligations under all applicable regulatory and ethical frameworks. ...
About the position The Manager, Regional Operations, is responsible for leading and managing a comprehensive array of Operations services for The Alliance in Africa. The position works in partnership with Procurement/Logistics & Security Operations, Legal Counsel, and Information Technology teams (both in the Region and Headquarters) to ensure the development and implementation of administrative/...
Reporting Relationships Reports to Director Finance & Strategy Direct Reports Manager, Management Accounts, Manager, Financial reporting, Manager, Levy Inspection, Assistant Manager, Payroll Indirect Reports Assistant Manager Financial Accounting Assistant Manager Receivables Assistant manager Payables Assistant Manager Levy Assistant Manager Management Accounts Assistant Manager-Finance Coast Re...