Wed Mar 27 2024 08:30:19 GMT+0000 (Coordinated Universal Time)

Inbound Customer Service Representative jobs

Call Center Representative

The Lions SightFirst Eye Hospital - Nairobi

    Manage large amounts of inbound and outbound calls in a timely mannerFollow communication scripts when handling different topicsIdentify customers needs, clarify information, research every issue and provide solutions and/or alternativesSeize opportunities to upsell products when they ariseBuild sustainable relationships and engage customers by taking the extra mileKeep records of all conversatio...

    22 days agofuzu.com
    See more details

    Call Center Representative At Lions Sightfirst Eye Hospital

    Lions Sightfirst Eye Hospital - Nairobi

      Call Center Representative responsibilities include:Managing large amounts of inbound and outbound calls in a timely mannerFollowing call centre "scripts" when handling different topicsIdentifying customers' needs, clarify information, research every issue and providing solutionsJob DescriptionWe are looking for a Call Center Representative that will be the liaison between our hospital and its cu...

      21 days agofindojobs.ke
      See more details

      Call Center Representative at Lions Sightfirst Eye Hospital

      Lions Sightfirst Eye Hospital - Nairobi

        Established in 1997, Lion s SightFirst Eye Hospital is among the leading Eye hospitals in East & Central Africa. We are located in the serene Loresho neighborhood, 25 minutes from the Nairobi CBD. We also offer Dental, ENT & Diabetes healthcare services Call Center Representative responsibilities include: Managing large amounts of inbound and outbound calls in a timely manner Following call centr...

        22 days agojobwebkenya.com
        See more details

        Call Centre Representative - Kenya

        BURN -

          Manage outbound and inbound calls phone calls. For Outbound Achieving the daily calls and verification target. For Inbound Achieving AHT Targets, SLA Target, Call Abandoned targets and CSAT Targets (Q.A Score) Ensure 100% follow-up for all dropped/Abandoned calls, tickets& any other Escalations within 24hrs.For Digital Care Observing SLAs for handling all customer Issues in all digital platforms ...

          30+ days agofuzu.com
          See more details

          Call Centre Representative - Kenya

          Burn Manufacturing - Kiambu

            About the role Burn is looking for an exceptional, efficient Customer Service Agent to fill the role. The successful candidate must have experience in customer-facing tasks such as customer care, direct sales and or client relation management. Duties and Responsibilities Manage outbound and inbound calls phone calls. For Outbound Achieving the daily calls and verification target. For Inbound Achi...

            30+ days agofindojobs.ke
            See more details

            Call Centre Representative - Kenya At Burn

            Burn - Kiambu

              About the roleBurn is looking for an exceptional, efficient Customer Service Agent to fill the role. The successful candidate must have experience in customer-facing tasks such as customer care, direct sales and or client relation management.Duties and ResponsibilitiesManage outbound and inbound calls phone calls. For Outbound Achieving the daily calls and verification target. For Inbound Achievi...

              30+ days agofindojobs.ke
              See more details

              Call Centre Representative - Kenya

              Kiambu

                About the role Burn is looking for an exceptional, efficient Customer Service Agent to fill the role. The successful candidate must have experience in customer-facing tasks such as customer care, direct sales and or client relation management. Duties and Responsibilities Manage outbound and inbound calls phone calls. For Outbound Achieving the daily calls and verification target. For Inbound Achi...

                30+ days agoelevolt.co.ke
                See more details

                Call Centre Representative Kenya at BURN Manufacturing

                BURN Manufacturing - Kiambu

                  BURN designs, manufactures, and distributes aspirational fuel-efficient cooking products that save lives and forests in the developing world.BURN has revolutionized the global cookstove sector by proving the business case for selling a high quality, locally manufactured and unsubsidized cookstoves. About the role Burn is looking for an exceptional, efficient Customer Service Agent to fill the rol...

                  30+ days agojobwebkenya.com
                  See more details

                  Sales Pre Qualification Associate at Peach Tech

                  Peach Tech - Nairobi

                    At Peach, we believe cars are more than their component parts they re a gateway to the experiences, relationships, and opportunities that make life worth living. Our aim is to build Africa s first full-stack automotive service, spanning all aspects of car ownership and delighting our customers at every turn in the road. Summary The Sales Pre Qualification Associate is responsible for inbound and ...

                    21 days agojobwebkenya.com
                    See more details

                    Call Center Representative

                    Nairobi

                      We at Digital Point and Marketing Agency, are looking to employ the most knowledgeable professionals to interact with our valued clients, who are looking to have their questions and concerns answered swiftly. We're looking for a highly skilled call center representative to join Digital Point and Marketing Agency team, managing a large volume of inbound and outbound calls. The ideal candidate will...

                      30+ days agofindojobs.ke
                      See more details

                      Contact Centre Telesales Representative at Twiga Foods

                      Twiga Foods - Kiambu

                        Twiga is a mobile-based supply platform for Africa s retail outlets, kiosks, and markets stalls. Key Responsibilities Customers Engage customers on inbound and outbound calling to understand their needs and business drivers Upsell and cross-sell to grow revenue and inform customers of the available offers and promotions with an emphasis on Twiga Fresh products Inform and guide the customers to re...

                        30+ days agojobwebkenya.com
                        See more details

                        Business Development Representative at Tridge

                        Tridge - Nairobi

                          Tridge is a Global Trade Ecosystem in the food and agriculture industry that combines professional network and data intelligence and makes trustworthy and sustainable cross-border trades possible. We create and provide a very unique and powerful global-scale platform for buyers and suppliers to be connected and do business with each other more confidently and seamlessly. The Opportunity As a Busi...

                          30+ days agojobwebkenya.com
                          See more details

                          Customer Service Representative At Burhani Engineers Ltd

                          Burhani Engineers - Nairobi

                            Job Description Plays a critical role in managing simple and repetitive customer transactions, such as order processing, quotation generation, and issue resolution. The primary purpose of this role is to provide efficient and high-quality customer service, ensuring client satisfaction and facilitating streamlined order processing. Key Responsibilities Centralized Transactions: Process customer or...

                            30+ days agofindojobs.ke
                            See more details

                            Ict Officers (Call Center Agent) - 3 Posts At Baringo County Government

                            Baringo County Government - Baringo

                              Job Details/Description Duties and responsibilities Manage inbound and outbound calls Develop and follow various communication scripts when speaking to clients on specific areas; Handle daily customer engagement; Identify customer needs , answer questions and solve problems according to defined criteria; Operationalize the Customer Relationship Management (CRM) systems; Handle interaction and pro...

                              30+ days agofindojobs.ke
                              See more details

                              Customer Service Representative Job 2023 - Corporate Staffing Services

                              Burhani Engineers - Nairobi

                                Customer Service Jobs In Kenya. Company DescriptionBurhani Engineers is one of the best engineering companies in Nairobi, Kenya. We are committed to excellence and have been a cornerstone of innovation and reliability in the engineering industry for many years.Our team of highly skilled and experienced professionals is dedicated to delivering top-notch solutions to various sectors. Our expertise ...

                                30+ days agocorporatestaffing.co.ke
                                See more details

                                Customer Service Representative at Burhani Engineers Ltd

                                Burhani Engineers - Nairobi

                                  Burhani Engineers Ltd. offers end-to-end solutions in electrical, instrumentation, mechanical and civil fields. Burhani Engineers Ltd. is an established EPC Electrical & Instrumentation Engineering company operating in the East and Central Africa region with offices in Nairobi, Mombasa, Kampala and Dar-es-Salaam. About Job Plays a critical role in managing simple and repetitive customer transact...

                                  30+ days agojobwebkenya.com
                                  See more details

                                  Sales Representative Courier Services - Corporate Staffing Services

                                  Corporate Staffing Services - Nairobi

                                    Title: Sales Representative Courier Services,Industry: Logistics,Location: Nairobi,Gross Salary: Kshs 30k,Our client is a motorcycle courier service company. They are seeking to hire an enthusiastic, motivated, and result-driven Sales Representative to sell and market their courier services. Key Responsibilities Establish, develop, and maintain positive business and customer relationships.Continu...

                                    30+ days agocorporatestaffing.co.ke
                                    See more details

                                    Customer Service Representative at Poa Internet

                                    Poa Internet - Nairobi

                                      We believe EVERYONE in the world deserves access to the internet and affordable communications. Communications have an incredibly positive impact on improving the lives of individuals and accelerating the economic and social growth of developing countries; yet 4.4 billion people around the world are still unconnected and many more are poorly serviced. At poa! we believe everyone deserves access t...

                                      30+ days agojobwebkenya.com
                                      See more details

                                      Customer Service Representative Job 2024 - Corporate Staffing Services

                                      Customer Service - Nairobi

                                        Gross Salary: Ksh 40k 45k Our client is looking for a dedicated Customer Service Representative to join their team in Nakuru. In this vital role, you will be the first point of contact for customers, handling inquiries and complaints with the utmost professionalism and providing timely solutions. Your goal will be to ensure customer satisfaction by delivering efficient and courteous service. Key ...

                                        6 days agocorporatestaffing.co.ke
                                        See more details

                                        Customer Service Representative

                                        Sunculture Kenya - Nairobi

                                          Position: Customer Service Representative Reporting to: Call Center Team Lead Location: Nairobi, Kenya Tenure: Fixed - Term About SunCulture Founded in 2012, SunCulture's Vision is to build a world where people take control of their environment in rewarding and sustainable ways. SunCulture does this by developing and commercializing life changing technology that solves the biggest daily challenge...

                                          30+ days agofindojobs.ke
                                          See more details

                                          Customer Service Representative at HotelOnline

                                          Jobs in Kenya - Nairobi

                                            Job Description As a Customer Service Representative at HotelOnline, youll be the face of our company and the first point of contact for both our valued guests and hotel partners. Youll play a critical role in ensuring their satisfaction and loyalty, and will have the opportunity to make a real impact on their experience. Key Responsibilities; Provide lightning-fast responses to customer inquirie...

                                            30+ days agokazitoday.com
                                            See more details

                                            Customer Service Representative

                                            Corporate Staffing Services - Nakuru

                                              Customer Inquiry Handling: Respond to customer inquiries promptly, providing accurate information and solutions to issues and questions.Complaint Resolution: Efficiently resolve customer complaints with a focus on customer satisfaction, documenting issues and resolutions as required.Service Excellence: Maintain a high standard of customer service, ensuring each customer receives attentive and cou...

                                              5 days agofuzu.com
                                              See more details

                                              Permalink to Customer Service Representative IT Industry

                                              Nakuru

                                                Job Title: Customer Service Representative Location: Nakuru, Kenya Industry: IT Gross Salary: Ksh 40k - 45k Our client is looking for a dedicated Customer Service Representative to join their team in Nakuru. In this vital role, you will be the first point of contact for customers, handling inquiries and complaints with the utmost professionalism and providing timely solutions. Your goal will be t...

                                                5 days agojobsinkenya.co.ke
                                                See more details

                                                Customer Service Representative At Sunculture Kenya Ltd

                                                Sunculture Kenya - Nairobi

                                                  About the roleThe Customer Service Representative will handle a high volume of incoming phone calls and assist customers with a variety of issues or inquiries and may be responsible for answering customer questions, resolving problems, and providing information about products or services. Additionally, Customer Service Representative will be responsible for tracking customer interactions, providi...

                                                  4 days agofindojobs.ke
                                                  See more details

                                                  Page of 261 

                                                  Next Page
                                                  Job Title
                                                  • Customer Service
                                                  • Customer Service Representative
                                                  • Inbound Customer Service Representative
                                                  Location
                                                  • Nairobi
                                                  • Kiambu
                                                  • Baringo
                                                  Job Scope
                                                  • Full-time
                                                  Job type
                                                  • Contract