Inbound Customer Service Representative jobs

Job Description Plays a critical role in managing simple and repetitive customer transactions, such as order processing, quotation generation, and issue resolution. The primary purpose of this role is to provide efficient and high-quality customer service, ensuring client satisfaction and facilitating streamlined order processing. Key Responsibilities Centralized Transactions: Process customer or...

Customer Service Jobs In Kenya. Company DescriptionBurhani Engineers is one of the best engineering companies in Nairobi, Kenya. We are committed to excellence and have been a cornerstone of innovation and reliability in the engineering industry for many years.Our team of highly skilled and experienced professionals is dedicated to delivering top-notch solutions to various sectors. Our expertise ...

Burhani Engineers Ltd. offers end-to-end solutions in electrical, instrumentation, mechanical and civil fields. Burhani Engineers Ltd. is an established EPC Electrical & Instrumentation Engineering company operating in the East and Central Africa region with offices in Nairobi, Mombasa, Kampala and Dar-es-Salaam. About Job Plays a critical role in managing simple and repetitive customer transact...

Burhani Engineers Ltd. offers end-to-end solutions in electrical, instrumentation, mechanical and civil fields. Burhani Engineers Ltd. is an established EPC Electrical & Instrumentation Engineering company operating in the East and Central Africa region with offices in Nairobi, Mombasa, Kampala and Dar-es-Salaam.Job Description Plays a critical role in managing simple and repetitive customer tra...

Manage inbound and outbound calls Develop and follow various communication scripts when speaking to clients on specific areas; Handle daily customer engagement; Identify customer needs , answer questions and solve problems according to defined criteria; Operationalize the Customer Relationship Management (CRM) systems; Handle interaction and provide conversation logs and storing customer data for...

Title: Sales Representative Courier Services,Industry: Logistics,Location: Nairobi,Gross Salary: Kshs 30k,Our client is a motorcycle courier service company. They are seeking to hire an enthusiastic, motivated, and result-driven Sales Representative to sell and market their courier services. Key Responsibilities Establish, develop, and maintain positive business and customer relationships.Continu...

We believe EVERYONE in the world deserves access to the internet and affordable communications. Communications have an incredibly positive impact on improving the lives of individuals and accelerating the economic and social growth of developing countries; yet 4.4 billion people around the world are still unconnected and many more are poorly serviced. At poa! we believe everyone deserves access t...

Candidates must be able to respond to the needs of customers and provide products/services information to customers via Inbound & Outbound calls, Emails, and Live Chat in a friendly & timely manner. Evaluate problems and complaints of the callers and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

Job Description Our Client - a leading inbound destination management company in Africa, with offices in Namibia, South Africa, Kenya, Tanzania, Botswana, and Uganda. Our expert travel consultants are able to specialize and offer clients the private guided, self-drive, FIT and group travel services and products they deserve. We are a client-focused company that believes in human-to-human business...

ATL Global Business is an internationally oriented and privately founded recruiting and consultancy firm based in Kenya, with operations and partners in South Africa and East Africa countries. Committed to our slogan World Class Service delivery with Integrity we work hard to provide quality and talented professionals who contribute to the success of the company. Salary Range : KSh 30,000 KSh 50,...

Corporate Staffing Services is a leading recruitment agency in Kenya providing complete recruitment services. In the last ten years we have been partners to local and foreign businesses looking to hire Kenyan professionals. We have recruited for diverse clients in different sectors and industries. Key Responsibilities Establish, develop, and maintain positive business and customer relationships. ...

Influx provides Support as a Service for brands and tech companies. This includes an entire operation available on demand: agents, management, training, QA, data, and insights. Essential Duties Manage a high volume of Inbound/Outbound Phone, Email & Chat contacts from customers who are calling with questions or need assistance with their issues Full understanding of how to deliver a positive cust...

Sales & Marketing Jobs In Kenya. Title: Sales Representative B2B and B2C Moving Services, Location: Nairobi & its environs, Salary: Competitive monthly retainer plus commissions based on sales targets, Our client, a mid-sized growing company based in Kenya and Uganda, offers a comprehensive range of customized professional and unique moving services for a wide variety of institutions and individu...

Schneider Electric is the global specialist in energy management and automation. With revenues of â 26.6 billion in FY2015, our 185,000 employees serve customers in over 100 countries, helping them to manage their energy and process in ways that are safe, reliable, efficient and sustainable. From the simplest of switches to complex operational systems, our technology, software and services improv...

Customer Service Jobs In Kenya. Customer service Representative, Samacloud . Samacloud is the leading BPO call centre which is specialized in Artificial intelligency (AI) Virtual assistant, Inbound and out bound calls, Chat support ,Email marketing and Data entry campaigns. We are providers of end to end business enabling services that helps businesses to expand and optimize operations across dif...

Call Center Representative Job, Current Customer Service Jobs, Title: Call Center Representative Home Appliances, Industry: Electronics, Location: Nairobi, Gross Salary: 35k 40k, Our client is a market leader in home appliances in Kenya. They seek to hire an agile and customer-focused Call Center Representative. The successful candidate will be tasked with managing incoming calls form clients, tr...

Zedco company is hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Representative Responsibilities: Maintain...

We are looking for a self-motivated professional to fill the positions of Laundry Shop Customer Service Representative.

Job Description As a Customer Service Representative at HotelOnline, youll be the face of our company and the first point of contact for both our valued guests and hotel partners. Youll play a critical role in ensuring their satisfaction and loyalty, and will have the opportunity to make a real impact on their experience. Key Responsibilities; Provide lightning-fast responses to customer inquirie...

Strengthen customer service capabilities by developing & enforcing Customer Service standardsMaintain a comprehensive knowledge of our products, services, and promotions to effectively assist customers and provide accurate information.Identify and escalate complex or unresolved customer issues to the appropriate department for further assistance and resolution.Keep detailed and accurate records o...

The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.

Provide lightning-fast responses to customer inquiries via phone, email, and chatHandle customer complaints and resolve issues with ease, always exceeding their expectationsKeep detailed records of customer interactions and transactions to ensure a seamless experienceQuickly identify and escalate priority issues to the appropriate department or managerContinuously provide feedback to management o...

The successful candidate be responsible for providing exceptional customer support and satisfaction. The candidate will interact with customers through various channels, such as phone, email, chat, or in-person

Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service over 80 million customer relationships around the world. The Role & Responsibilities: We are currently looking for a customer service representative (CSR) to join our young and dynamic team. The responsibilities of...