inbound call jobs

BURN designs, manufactures, and distributes aspirational fuel-efficient cooking products that save lives and forests in the developing world.BURN has revolutionized the global cookstove sector by proving the business case for selling a high quality, locally manufactured and unsubsidized cookstoves. About the role Burn is looking for an exceptional, efficient Customer Service Agent to fill the rol...

We at Digital Point and Marketing Agency, are looking to employ the most knowledgeable professionals to interact with our valued clients, who are looking to have their questions and concerns answered swiftly. We're looking for a highly skilled call center representative to join Digital Point and Marketing Agency team, managing a large volume of inbound and outbound calls. The ideal candidate will...

Role PurposeThe job holder will be responsible for monitoring, managing, coaching, and ensuring accountability for each team members daily objectives. The role is to provide support and guidance as an accountability partner and coach to help your team excel in a dynamic and goal-oriented environment. Your leadership will be essential in achieving and surpassing sales targets.Main Responsibilities...

What we are looking for We are looking for a Technical recruiter to join our team! We redefine recruitment by integrating advanced technology such as Large Language Models (LLMs) to automate and enhance talent-matching processes. Our approach harnesses the power of referrals, proprietary data, and an extensive professional network to fill vital positions within four weeks. Our tech-driven platfor...

Role PurposeThe job holder will be responsible for monitoring, managing, coaching, and ensuring accountability for each team members daily objectives. The role is to provide support and guidance as an accountability partner and coach to help your team excel in a dynamic and goal-oriented environment. Your leadership will be essential in achieving and surpassing sales targets.Main Responsibilities...

Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Role Purpose The job holder will be responsible for monitoring, managing, coaching, ...

What we are looking for We are looking for a sales development representative to nurture the commercial pipeline of the company. They will work hand in hand with the sales and marketing teams to maximize the inbound flow, focusing on promising prospects' leads: downloaded content, requested demos, used live chat or webinars attended. What does the job involve Qualify inbound leads and conduct out...

Duties and ResponsibilitiesDeliver value proposition to potential customers, through scripts.Follow through on leads for potential sales and ensure conversion by explaining driving school services and prices.Meet or exceed projected sales quotas and collaboratively work with team members on the call floor to meet sales and performance goals.Maintain detailed records of inbound and outbound corres...

IT Jobs In Kenya. Description This exciting, fast paced internal facing role requires an excellent customer-oriented communicator with an ability to use their own initiative and to work as a team or independently. The successful candidate will join the Global IT Service Delivery Team, part of the CloudFactory s Global IT Team. This team provides IT support services to all end users across the glo...

Job Description Position Summary The Supplier Support Associate, Inbound will report to the Manager, Supplier Support. The Supplier Support Associate will support the Supplier Support team in obtaining declarations and other important information from suppliers in our client's supply chains primarily via inbound phone communications but also any other means required. Key Requirements and Responsi...

Twiga is a mobile-based supply platform for Africa s retail outlets, kiosks, and markets stalls. Key Responsibilities Customers Engage customers on inbound and outbound calling to understand their needs and business drivers Upsell and cross-sell to grow revenue and inform customers of the available offers and promotions with an emphasis on Twiga Fresh products Inform and guide the customers to re...

Job Description Position Summary The Supplier Support Associate, Inbound will report to the Manager, Supplier Support. The Supplier Support Associate will support the Supplier Support team in obtaining declarations and other important information from suppliers in our client's supply chains primarily via inbound phone communications but also any other means required. Key Requirements and Responsi...

Position Summary The Supplier Support Associate, Inbound will report to the Manager, Supplier Support. The Supplier Support Associate will support the Supplier Support team in obtaining declarations and other important information from suppliers in our client's supply chains primarily via inbound phone communications but also any other means required. Key Requirements and Responsibilities Communi...

Eldotec Consultancy Services Limited is a Kenyan Company based in Eldoret. Eldotec was incorporated in June 2015 and is a fully owned subsidiary of Canada based AssentCompliance.com currently constituted as an offshore captive of AssentCo. Position Summary The Supplier Support Associate, Inbound will report to the Manager, Supplier Support. The Supplier Support Associate will support the Supplier...

Minet is a trusted pan-African advisor that meets the uncertainties of tomorrow by delivering risk and human capital solutions today. As the largest Aon Global Network Correspondent, Minet has access to a network of over 50,000 colleagues in 120 countries as well as proprietary data, research and analytics which enable us to manage and secure the risks of tomorrow and provide clients with an unri...

Scope of Work The call centre partner is expected to provide outbound call centre services oversee inbound client support on Phone with other possible channels being WhatsApp, SMS, Facebook and Instagram for a period of 1 year. The required partner shall render call centre services that meet global standards which should include but not be limited to workspace for call center agents, with worksta...

Job Details/Description Duties and responsibilities Manage inbound and outbound calls Develop and follow various communication scripts when speaking to clients on specific areas; Handle daily customer engagement; Identify customer needs , answer questions and solve problems according to defined criteria; Operationalize the Customer Relationship Management (CRM) systems; Handle interaction and pro...

Act as the gatekeeper of the Company, you will be our vendor's first point of contact, responsible for delivering a best-in-class support experience, handling merchant's queries, providing appropriate solutions and alternatives within reasonable time limits to ensure merchant activation and retention. Key Duties and Responsibilities: Sales enablement Build relationships with vendors trading all o...

Job Purpose/Mission The Customer Experience Department leads Support excellent (country-specific) customer experience through a smart customer journey and insightful, responsive analysis. Customer care officers help Engie Energy Access Kenya to develop strong relationships with our customers by trouble shooting of technical issues, answering customer's questions, resolve problems, escalate and fo...

KEY PRIMARY RESPONSIBILITIES Handle Inbound and Outbound engagements. Address product enquiries to conclusion in a bid to have first call solution at all times; Communicate and coordinate with internal departments to get solutions for client queries/escalations. End-to-end management of social media engagements. Organize workflows that the meet customer time frame. Process orders, forms, applicat...

Would you like to be part of a value-driven, commercially oriented international environment where we enable global trade every day? At Maersk, we are determined to put our customers' needs first. Global Markets are evolving fast, and we aim to connect, protect, and simplify our customers' supply chain in response to these changes. We are on an exciting journey to transform the flow of goods, dat...

Maersk Line is the world s largest container shipping company, known for reliable, flexible and eco-efficient services. We operate 610 container vessels and provide ocean transportation in all parts of the world Opportunity Would you like to be part of a value-driven, commercially oriented international environment where we enable global trade every day? At Maersk, we are determined to put our cu...

Description This exciting, fast paced internal facing role requires an excellent customer-oriented communicator with an ability to use their own initiative and to work as a team or independently. The successful candidate will join the Global IT Service Delivery Team, part of the CloudFactory's Global IT Team. This team provides IT support services to all end users across the globe. This role offe...

Who We Are Looking For The Sales Assistant is an astute and intuitive salesperson who is excellent at qualifying leads, and will support the team to catalyze and support the closing of deals. You are a team player who emulates Ikigai's core values and strives to achieve our mission of curating workspaces that allow for a happier & healthier workforce. You already have an understanding of the mark...