Wed Mar 27 2024 08:30:19 GMT+0000 (Coordinated Universal Time)

Inbound call centre jobs

Customer Care Call Attendant Job Modern Coast Express Ltd - Corporate Staffing Services

Modern Coast Express - Nairobi

    At Modern Coast we rely on knowledgeable professionals to interact with our valued customers who have questions or concerns. We re looking for a highly skilled call center representatives to join our team, managing a large volume of inbound and outbound calls. The ideal candidate will be a quick learner who can memorize scripts and adapt them when issues arise during a call. This person will hand...

    6 days agocorporatestaffing.co.ke
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    Customer Care Call Attendant At Modern Coast Express

    Modern Coast Express - Nairobi

      Responsibilities & Objectives.Handle a large volume of inbound and outbound calls in a timely mannerTake customer calls and provide accurate, satisfactory answers to their queries and concern.De-escalate situations involving dissatisfied customers, offering patient assistance and support.Identify customer needs, research issues, resolve complaints, and provide solutionsMaintain ownership of calls...

      5 days agofindojobs.ke
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      Customer Care Call Attendant at Modern Coast Express

      Modern Coast Express - Nairobi

        Modern Coast Express Ltd is a luxury coach company incorporated on 26th May 2007 operating within Kenya, Uganda, Tanzania and Rwanda. Modern Coast Express is one of the most recognised luxury bus companies operating in the region. The company has over 50 branches in Kenya ,5 branches in Uganda , 6 branches in Tanzania and one branch in Rwanda Responsibilities & Objectives. Handle a large volume o...

        6 days agojobwebkenya.com
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        Call Center Teamleader At Ital Global

        Ital Global - Nairobi

          About the Client:A leading private modern healthcare facility located in Nairobi, Kenya that offers a range of services with a dedicated team of various professional and qualified specialists. The facility seeks to fill the Call Center Team leader position who will onboard, train, motivate, develop, and lead our Customer Service & Contact Centre team to ensure the effective and efficient running ...

          11 days agofindojobs.ke
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          Call Center Teamleader At Ital Global

          Ital Global - Nairobi

            About the Client:A leading private modern healthcare facility located in Nairobi, Kenya that offers a range of services with a dedicated team of various professional and qualified specialists. The facility seeks to fill the Call Center Team leader position who will onboard, train, motivate, develop, and lead our Customer Service & Contact Centre team to ensure the effective and efficient running ...

            12 days agofindojobs.ke
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            Permalink to Call Center Team Leader

            Nairobi

              Vacancy: Call Center Team Leader - Hospital (Nairobi) Ital GLOBAL - We are a comprehensive Human Capital and Quality Management Consultancy firm dedicated to helping organizations just like yours with their HR and Quality Management requirements. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best retu...

              13 days agojobsinkenya.co.ke
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              Call Center Teamleader at Ital Global

              Ital Global - Nairobi

                We are a comprehensive Human Capital Consultancy firm dedicated to helping organizations just like yours with their HR activities and work. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on your Human Capital spend About the Client: A leading private modern healthcare facility located in Na...

                13 days agojobwebkenya.com
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                Call Center Representative

                The Lions SightFirst Eye Hospital - Nairobi

                  Manage large amounts of inbound and outbound calls in a timely mannerFollow communication scripts when handling different topicsIdentify customers needs, clarify information, research every issue and provide solutions and/or alternativesSeize opportunities to upsell products when they ariseBuild sustainable relationships and engage customers by taking the extra mileKeep records of all conversatio...

                  23 days agofuzu.com
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                  Call Center Representative At Lions Sightfirst Eye Hospital

                  Lions Sightfirst Eye Hospital - Nairobi

                    Call Center Representative responsibilities include:Managing large amounts of inbound and outbound calls in a timely mannerFollowing call centre "scripts" when handling different topicsIdentifying customers' needs, clarify information, research every issue and providing solutionsJob DescriptionWe are looking for a Call Center Representative that will be the liaison between our hospital and its cu...

                    22 days agofindojobs.ke
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                    Call Center Representative at Lions Sightfirst Eye Hospital

                    Lions Sightfirst Eye Hospital - Nairobi

                      Established in 1997, Lion s SightFirst Eye Hospital is among the leading Eye hospitals in East & Central Africa. We are located in the serene Loresho neighborhood, 25 minutes from the Nairobi CBD. We also offer Dental, ENT & Diabetes healthcare services Call Center Representative responsibilities include: Managing large amounts of inbound and outbound calls in a timely manner Following call centr...

                      23 days agojobwebkenya.com
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                      Call Centre Representative - Kenya

                      BURN -

                        Manage outbound and inbound calls phone calls. For Outbound Achieving the daily calls and verification target. For Inbound Achieving AHT Targets, SLA Target, Call Abandoned targets and CSAT Targets (Q.A Score) Ensure 100% follow-up for all dropped/Abandoned calls, tickets& any other Escalations within 24hrs.For Digital Care Observing SLAs for handling all customer Issues in all digital platforms ...

                        30+ days agofuzu.com
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                        Call Centre Representative - Kenya

                        Burn Manufacturing - Kiambu

                          About the role Burn is looking for an exceptional, efficient Customer Service Agent to fill the role. The successful candidate must have experience in customer-facing tasks such as customer care, direct sales and or client relation management. Duties and Responsibilities Manage outbound and inbound calls phone calls. For Outbound Achieving the daily calls and verification target. For Inbound Achi...

                          30+ days agofindojobs.ke
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                          Call Centre Representative - Kenya

                          Kiambu

                            About the role Burn is looking for an exceptional, efficient Customer Service Agent to fill the role. The successful candidate must have experience in customer-facing tasks such as customer care, direct sales and or client relation management. Duties and Responsibilities Manage outbound and inbound calls phone calls. For Outbound Achieving the daily calls and verification target. For Inbound Achi...

                            30+ days agoelevolt.co.ke
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                            Call Centre Representative - Kenya At Burn

                            Burn - Kiambu

                              About the roleBurn is looking for an exceptional, efficient Customer Service Agent to fill the role. The successful candidate must have experience in customer-facing tasks such as customer care, direct sales and or client relation management.Duties and ResponsibilitiesManage outbound and inbound calls phone calls. For Outbound Achieving the daily calls and verification target. For Inbound Achievi...

                              30+ days agofindojobs.ke
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                              Call Centre Representative Kenya at BURN Manufacturing

                              BURN Manufacturing - Kiambu

                                BURN designs, manufactures, and distributes aspirational fuel-efficient cooking products that save lives and forests in the developing world.BURN has revolutionized the global cookstove sector by proving the business case for selling a high quality, locally manufactured and unsubsidized cookstoves. About the role Burn is looking for an exceptional, efficient Customer Service Agent to fill the rol...

                                30+ days agojobwebkenya.com
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                                Contact Centre Telesales Representative at Twiga Foods

                                Twiga Foods - Kiambu

                                  Twiga is a mobile-based supply platform for Africa s retail outlets, kiosks, and markets stalls. Key Responsibilities Customers Engage customers on inbound and outbound calling to understand their needs and business drivers Upsell and cross-sell to grow revenue and inform customers of the available offers and promotions with an emphasis on Twiga Fresh products Inform and guide the customers to re...

                                  30+ days agojobwebkenya.com
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                                  Customer Experience Champion at Minet Kenya

                                  Minet Kenya - Nairobi

                                    Minet is a trusted pan-African advisor that meets the uncertainties of tomorrow by delivering risk and human capital solutions today. As the largest Aon Global Network Correspondent, Minet has access to a network of over 50,000 colleagues in 120 countries as well as proprietary data, research and analytics which enable us to manage and secure the risks of tomorrow and provide clients with an unri...

                                    30+ days agojobwebkenya.com
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                                    Call Centre Support - Kenya At Triggerise

                                    Triggerise - Nairobi

                                      Scope of Work The call centre partner is expected to provide outbound call centre services oversee inbound client support on Phone with other possible channels being WhatsApp, SMS, Facebook and Instagram for a period of 1 year. The required partner shall render call centre services that meet global standards which should include but not be limited to workspace for call center agents, with worksta...

                                      30+ days agofindojobs.ke
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                                      Customer Experience Executive At Apollo Life Assurance - Apa Insurance

                                      Apollo Life Assurance Apa Insurance - Nairobi

                                        KEY PRIMARY RESPONSIBILITIES Handle Inbound and Outbound engagements. Address product enquiries to conclusion in a bid to have first call solution at all times; Communicate and coordinate with internal departments to get solutions for client queries/escalations. End-to-end management of social media engagements. Organize workflows that the meet customer time frame. Process orders, forms, applicat...

                                        30+ days agofindojobs.ke
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                                        Technical Sales Manager Contract Logistics & Fulfilment

                                        Maersk - Nairobi

                                          Would you like to be part of a value-driven, commercially oriented international environment where we enable global trade every day? At Maersk, we are determined to put our customers' needs first. Global Markets are evolving fast, and we aim to connect, protect, and simplify our customers' supply chain in response to these changes. We are on an exciting journey to transform the flow of goods, dat...

                                          30+ days agofindojobs.ke
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                                          Customer Care Officer At Engie

                                          Engie - Nairobi

                                            Job Purpose/Mission The Customer Experience Department leads Support excellent (country-specific) customer experience through a smart customer journey and insightful, responsive analysis. Customer care officers help Engie Energy Access Kenya to develop strong relationships with our customers by trouble shooting of technical issues, answering customer's questions, resolve problems, escalate and fo...

                                            30+ days agofindojobs.ke
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                                            Technical Sales Manager Contract Logistics & Fulfilment at Maersk Line

                                            Maersk Line - Nairobi

                                              Maersk Line is the world s largest container shipping company, known for reliable, flexible and eco-efficient services. We operate 610 container vessels and provide ocean transportation in all parts of the world Opportunity Would you like to be part of a value-driven, commercially oriented international environment where we enable global trade every day? At Maersk, we are determined to put our cu...

                                              30+ days agojobwebkenya.com
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                                              Customer Care Officer at ENGIE

                                              ENGIE - Nairobi

                                                ENGIE is a leading world group that provides low-carbon energy. Our group is a global reference in low-carbon energy and services. Job Purpose/Mission The Customer Experience Department leads Support excellent (country-specific) customer experience through a smart customer journey and insightful, responsive analysis. Customer care officers help Engie Energy Access Kenya to develop strong relation...

                                                30+ days agojobwebkenya.com
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                                                Customer Care Officer Job 2023 - Corporate Staffing Services

                                                ENGIE Energy Access - Nairobi

                                                  Customer Service Jobs In Kenya. About ENGIE BU Africa ENGIE Energy AccessENGIE Energy Access is a leading Pay-As-You-Go (PAYGo) and mini-grids solutions provider in Africa, with a mission to deliver affordable, reliable and sustainable energy solutions and life-changing services with exceptional customer experience. The company is a result of the integration of Fenix International, ENGIE Mobisol ...

                                                  30+ days agocorporatestaffing.co.ke
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