ict technical support

PURPOSE:The position is responsible for supporting E-commerce and Acquiring business through Merchant set up and on-boarding in line with laid down policies, procedures and controls. The resource will also support merchants and act as the first line support desk for all merchants' technical issues. They will be responsible for in ensuring efficient and effective resolution of all escalated issues...

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. PURPOSE: The position is responsible for supporting E-commerce and Acquiring business through Merchant set up and on-boarding in line with laid down policies, procedures and controls. The resource will also support mercha...

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. PURPOSE: The position is responsible for supporting E-commerce and Acquiring business through Merchant set up and on-boarding in line with laid down policies, procedures and controls. The resource will also support mercha...

ICT Officer Job Ref: EHC/031/2024 Nairobi, Kenya Information Technology Our client, an investment Co-operative Society is seeking to recruit focused, strategic and self-driven candidates to fill an ICT Officer position. Location: Nairobi Overall job purpose Reporting to the CEO, the ICT Officer is responsible for ensuring the smooth operation, maintenance, and development of all operational softw...

Provide support for General Business Systems i.e. core system, portals and mobile apps in line with ICT service delivery agreement.Onboarding and offboarding of users in systems in line with the ICT policy.Conduct system user trainings and knowledge transfer in collaboration with the business.Analyse system issues/gaps and offer solutions to resolve or escalate to the vendor for resolution.Analys...

PURPOSE:Responsible for Supporting the business on first line support related tasks. He/She will be the point of contact between ICT and the CIC General Business (GB) staff as the first line of support on critical business systems related issues. These include tasks such as setting up new users, installing application software, deployment of application Change Request Patches, Gathering Technical...

PURPOSE: Responsible for Supporting the business on first line support related tasks. He/She will be the point of contact between ICT and the CIC General Business (GB) staff as the first line of support on critical business systems related issues. These include tasks such as setting up new users, installing application software, deployment of application Change Request Patches, Gathering Technica...

Job Description:IEK is seeking an ICT Officer to support the secretariat in providing first-class application support and services to users, ensuring a properly secured and managed system environment. The ICT Officer will assist in technical support, system maintenance, and ensuring the smooth functioning of ICT systems.Responsibilities:Assist in the implementation of the Membership Information M...

JOB PURPOSE Under the general guidance of the Assistant Systems Administrator, the intern will ensure proper administrative operation of the IT department and assist in managing the success of department tasks and projects relating to system and network infrastructure administration issues at KWAL. RESPONSIBILITIES & ACCOUNTABILITIES Area 1: System Administration Technical and operation support d...

CIC Insurance Group Limited, commonly referred to as CIC Group, is an insurance and investment group that operates mainly in Kenya, Uganda, South Sudan and Malawi Purpose: Responsible for Supporting the business on first line support related tasks. He/She will be the point of contact between ICT and the CIC General Business (GB) staff as the first line of support on critical business systems rela...

CIC Insurance Group Limited, commonly referred to as CIC Group, is an insurance and investment group that operates mainly in Kenya, Uganda, South Sudan and Malawi PURPOSE: Responsible for Supporting the business on first line support related tasks. He/She will be the point of contact between ICT and the CIC General Business (GB) staff as the first line of support on critical business systems rela...

A. ResponsibilitiesThe key responsibility of the intern is to support the AgSys project, through the technical team, to execute various interventions that align with the objective of the project. An elaboration of expected tasks is as below: B. TasksThe intern, with guidance and assistance from the technical team will perform the following tasks:Support the project manager and technical team in e...

JOB TITLE: ICT CONSULTANT JOB LOCATION: NAIROBI PURPOSE We are seeking a talented and experienced ICT Consultant to join our team. The ideal candidate will have a deep understanding of information and communication technology, strong problem-solving skills, and a passion for delivering exceptional service to clients. As an ICT Consultant, you will play a key role in helping our clients leverage t...

Job Description JOB PURPOSE Under the general guidance of the Assistant Systems Administrator, the intern will ensure proper administrative operation of the IT department and assist in managing the success of department tasks and projects relating to system and network infrastructure administration issues at KWAL. RESPONSIBILITIES & ACCOUNTABILITIES Area 1: System Administration Technical and ope...

Job Description IEK is seeking an ICT Officer to support the secretariat in providing first-class application support and services to users, ensuring a properly secured and managed system environment. The ICT Officer will assist in technical support, system maintenance, and ensuring the smooth functioning of ICT systems. Responsibilities: Assist in the implementation of the Membership Information...

Kenya Wine Agencies Limited (KWAL) is the leading manufacturer and distributor of wines and spirits in Kenya , Eastern and Central Africa region. JOB PURPOSE Under the general guidance of the Assistant Systems Administrator, the intern will ensure proper administrative operation of the IT department and assist in managing the success of department tasks and projects relating to system and network...

IT jobs. About Us We are a leading provider of innovative software solutions that addresses challengesassociated with managing People, Facilities, and Assets in emerging markets. Job Responsibilities Act as a liaison between technical staff (engineers, technicians) and other departments (sales, customer service) to ensure clear and timely communication. Manage and maintain project documentation, ...

Duties and Responsibilities Responding to ICT helpdesk and user support queries via chat, email, or phone Ensuring proper logging, tracking, reporting and closure of all issues raised to the ICT helpdesk. Training other staff members on troubleshooting and diagnosing ICT related problems. Writing, editing, and revising training manuals for new and updated software and hardware. Providing ICT-rela...

Kenya Trade Network Agency (KENTRADE) is a state Agency under treasury that is mandated to facilitate cross border trade, Establish, manage and implement the Kenya National Electronic Single Window System (KNESWS). The overall objective of the National Electronic Single Window System Project is to facilitate international trade by reducing delays and lowering costs associated with clearance of go...

JOB RESPONSIBILITIESAct as a liaison between technical staff (engineers, technicians) and other departments (sales, customer service) to ensure clear and timely communication.Manage and maintain project documentation, including schedules, reports, and inventory.Create presentations and other materials to support technical projects and staff.Provide basic technical support to clients and colleague...

UNIDO is the specialized agency of the United Nations that promotes industrial development for poverty reduction, inclusive globalization and environmental sustainability. ABOUT JOB This internship position is located under the Country Office in Nairobi, Kenya, which is responsible for representing UNIDO in Comoros, Eritrea, Kenya, Seychelles, and South Sudan and promoting the Organization as an ...

This internship position is located under the Country Office in Nairobi, Kenya, which is responsible for representing UNIDO in Comoros, Eritrea, Kenya, Seychelles, and South Sudan and promoting the Organization as an effective partner for development, and for this purpose maintain close contact with all local stakeholders at the country and regional levels as appropriate, including government ins...

Job Purpose/Summary The System Administrator is responsible for providing technical ICT support to the head office and the subsidiaries. Managing and maintaining the IT infrastructure and related systems. Duties and responsibilities Keeping systems up to date with patches and upgrades Maintain system backups and organization business continuity plan. Manage both internal and external ICT departme...

Longhorn Publishers limited is a public limited liability company wholly-owned and run by Kenyans. It was incorporated in Kenya in May 1965 as Longmans of Kenya a wholly owned subsidiary of Longman Group International of the United Kingdom. At that time, it was mainly a sales promotion office handling Longman publications published in UK Reporting to Chief Operating Officer JOB PURPOSE/SUMMARY Th...