Job Description Role Purpose Statement: To coordinate the establishment and the implementation of continuous quality management systems and ensure compliance by monitoring performance in this regard throughout the hotel. Ensure quality customer service throughout the hotel. Roles and Responsibilities: Checks in guest in an efficient and friendly manner, using guest name whenever possible. Brief g...
Job DescriptionTo monitor and control all procedures that affect the receipt, issuance, general controls and hotel sales rooms, food and beverage, other miscellaneous services and products - in the hotel, and to ensure that all control functions are established and enforced according to the Company's policies and procedures.Establish and maintain local policies as they relate to the receipt issua...
This is the story of a different place. A place where conveniences, thoughtful service and flexible spaces help guests and colleagues move seamlessly from work to play, from frenzied to relaxed. We are that welcoming place, where guests and colleagues find uncomplicated experiences in a casual atmosphere. Summary Responsible for the management of the day-to-day laundry operations for the hotel en...
Role Purpose Statement:To coordinate the establishment and the implementation of continuous quality management systems and ensure compliance by monitoring performance in this regard throughout the hotel. Ensure quality customer service throughout the hotel.Roles and Responsibilities:Checks in guest in an efficient and friendly manner, using guest name whenever possible. Brief guests on hotel faci...
This is the story of a different place. A place where conveniences, thoughtful service and flexible spaces help guests and colleagues move seamlessly from work to play, from frenzied to relaxed. We are that welcoming place, where guests and colleagues find uncomplicated experiences in a casual atmosphere. Summary Responsible for ensuring smooth and efficient running of the department by supervisi...
Job Description Director of Operations Your leadership as Director of Operations will inspire your team to be brand ambassadors, provide leadership and strategic planning to all departments in support of our service culture, maximise operations and guest satisfaction. You will lead the Operations team to new heights through guiding, mentoring, planning and execution. Ensuring that the guest and b...
Job DescriptionDirector of OperationsYour leadership as Director of Operations will inspire your team to be brand ambassadors, provide leadership and strategic planning to all departments in support of our service culture, maximise operations and guest satisfaction. You will lead the Operations team to new heights through guiding, mentoring, planning and execution. Ensuring that the guest and bra...
Director of OperationsYour leadership as Director of Operations will inspire your team to be brand ambassadors, provide leadership and strategic planning to all departments in support of our service culture, maximise operations and guest satisfaction. You will lead the Operations team to new heights through guiding, mentoring, planning and execution. Ensuring that the guest and brand expectations...
SummaryTo provide courteous, professional, efficient and flexible service consistent with the hotel's policies in order to maximize guest satisfaction. To be entirely flexible and be able to be rotated within the different sub departments of the Rooms division, or any other departments as assigned and as necessary.To ensure that the guests are offered the highest level of personalized service at ...
The Offer Work in a company with a solid track record of performance Flexible working options A role that offers a breadth of learning opportunities The Job Your responsibilities will include: Supervise and develop the performance of all operating departments, including but not limited to: reservations, front office, guest services, housekeeping, food and beverage, purchasing, security and mainte...
Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties RESPONSIBILITIES To monitor and control all procedures that affect the receipt, issuance, general controls and hotel sales rooms, food and beverage, other miscellaneous services and products in the hotel, and to ensure that all control functions are established and en...
Job DescriptionDirector of OperationsYour leadership as Director of Operations will inspire your team to be brand ambassadors, provide leadership and strategic planning to all departments in support of our service culture, maximise operations and guest satisfaction. You will lead the Operations team to new heights through guiding, mentoring, planning and execution. Ensuring that the guest and bra...
Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties Director of Operations Your leadership as Director of Operations will inspire your team to be brand ambassadors, provide leadership and strategic planning to all departments in support of our service culture, maximise operations and guest satisfaction. You will lead t...
One HR information system to manage your employees entire employment lifecycle. Build an incredible workplace and grow your business with our all-in-one platform. Role Purpose Statement: To coordinate the establishment and the implementation of continuous quality management systems and ensure compliance by monitoring performance in this regard throughout the hotel. Ensure quality customer service...
This is the story of a different place. A place where conveniences, thoughtful service and flexible spaces help guests and colleagues move seamlessly from work to play, from frenzied to relaxed. We are that welcoming place, where guests and colleagues find uncomplicated experiences in a casual atmosphere. Summary To provide courteous, professional, efficient and flexible service consistent with t...
The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. Director of Operations Your leadership as Director of Operations will inspire your team to be brand ambassadors, provide leadership and strategic planning to all...
Summary To provide courteous, professional, efficient and flexible service consistent with the hotel s policies in order to maximize guest satisfaction. To be entirely flexible and be able to be rotated within the different sub departments of the Rooms division, or any other departments as assigned and as necessary. To ensure that the guests are offered the highest level of personalized service a...
Background InformationOur client, a reputable recruitment company headquartered in Doha, Qatar, is actively searching for a committed and experienced professional to join their outstanding team.THE JOBAs a Cleaning Supervisor, you will be responsible for overseeing and managing the daily cleaning operations of the site. This includes manpower allocation, conducting toolbox talks with the cleaning...
Who We Are Looking ForThe ideal candidate for the Housekeeping and Groundskeeping Supervisor role at Ikigai is someone immersed in house and groundskeeping. They are not just skilled professionals, but individuals who are genuinely passionate about their work, with a deep understanding and appreciation for the intricacies of maintaining cleanliness and aesthetics in indoor and outdoor spaces.Some...
Ikigai is a coworking office space in Nairobi that promotes wellness by creating workspaces that blend into the natural environment. We believe that individuals are more creative, healthier and happier in the outdoors Who We Are Looking For The ideal candidate for the Housekeeping and Groundskeeping Supervisor role at Ikigai is someone immersed in house and groundskeeping. They are not just skill...
BACKGROUND: The AACC is a fellowship of 210 Member Churches and Christian Councils in 43 African countries. The organization has its Secretariat in Nairobi, Kenya, a Regional Office in Lome, Togo and a Liaison Office to the African Union in Addis Ababa, Ethiopia. The organization has a 104- room hotel with state of the art conference rooms, and gym. Management is looking for a self-motivated Exec...
Key ResponsibilitiesUnder the supervision of the Departmental Trainer and Training Manager, The trainee shall learn how to:Check in the arriving guest and check out the departing guests in a friendly and caring manner according to the Kempinski Experience Assessment( KEA) standards.Upon check in, register guest and assign rooms. Accommodate special requests whenever possible. If needed, assist gu...
Reporting to the Training Manager, the trainee will be responsible for learning and familiarizing with various activities and operations within their departments. He/She will be required to uphold company policies and requirements at all times. Key Responsibilities Under the supervision of the Departmental Trainer and Training Manager, The trainee shall learn how to: Check in the arriving guest a...
Key ResponsibilitiesUnder the supervision of the Departmental Trainer and Training Manager, The trainee shall learn how to: Check in the arriving guest and check out the departing guests in a friendly and caring manner according to the Kempinski Experience Assessment( KEA) standards. Upon check in, register guest and assign rooms. Accommodate special requests whenever possible. If needed, assist ...