Hotel reservation jobs

Key ResponsibilitiesUnder the supervision of the Departmental Trainer and Training Manager, The trainee shall learn how to:Check in the arriving guest and check out the departing guests in a friendly and caring manner according to the Kempinski Experience Assessment( KEA) standards.Upon check in, register guest and assign rooms. Accommodate special requests whenever possible. If needed, assist gu...

The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high Summary Fairmont Mount Kenya Safari Club has been awarded Africa s leading hotel in 2022 and 2023 by the World Travel Awards. We are looking to grow our team and ...

Job DescriptionFairmont Mount Kenya Safari Club has been awarded Africa's leading hotel in 2022 and 2023 by the World Travel Awards. We are looking to grow our team and engage a highly motivated and passionate Royal Service Agent who will work closely with the team to drive and deliver on the Fairmont promise, turning moments into memories.Consistently offer professional, friendly and engaging se...

Duties and ResponsibilitiesEnsure the facility is sparkling clean, neat and tidy in all areas at all times.Promote a professional and hospitable image to the guest, give full cooperation to any guest requiring assistance with a prompt, caring and helpful attitude.Actively take part in sales and marketing activities of the resort and come up with growth strategies to increase revenueMaintain regul...

Responsibilities:Greet and welcome guests with a warm and friendly demeanor.Handle check-ins and check-outs efficiently, ensuring a seamless process.Manage reservations and assist guests with any inquiries or special requesAnswer phone calls, respond to emails, and handle guest inquiries promptly.Provide accurate information about the hotel's facilities and services to guests.Maintain and update ...

Greets guests over the phone in a friendly, courteous manner.Records reservation information accurately in the PMS (Opera). Both Group and transient business reservations.Informs other departments of VIP arrivals.Advises travel agencies and companies on the required deposit and cancellation policy.Coordinates with Sales & Marketing and Front Office sections and updates them on any changes in rate...

Job Description Always greets and welcomes guests promptly in a warm and friendly manner. Always thanks and gives fond farewell to guests conveying anticipation for their next visit. Assists guest with table reservation. Assists guest while seating. Ensures guests are served within specified time. Has a good knowledge of menu and presentation standards. Speaks with guests and staff using clear an...

TASKS, DUTIES AND RESPONSIBILITIESMAXIMISES HOTEL REVENUE AND GUEST SATISFACTIONGreets guests over the phone in a friendly, courteous manner.Records reservation information accurately in the PMS (Opera). Both Group and transient business reservations.Informs other departments of VIP arrivals.Advises travel agencies and companies on the required deposit and cancellation policy.Coordinates with Sal...

Job Description We are looking to grow our team and engage a highly motivated and passionate Director of Sales who will work closely with the team to drive results and deliver on hotels strategy. This position will be based in Nairobi, Kenya. Reporting to the General Manager, the Director of Sales will be responsible for developing and implementing a sales strategy that will drive revenue growth ...

Radisson Hotel Group is one of the world s largest and most dynamic hotel groups with seven distinctive hotel brands with more than 1,100 hotels in destinations around the world. TASKS, DUTIES AND RESPONSIBILITIES MAXIMISES HOTEL REVENUE AND GUEST SATISFACTION Greets guests over the phone in a friendly, courteous manner. Records reservation information accurately in the PMS (Opera). Both Group an...

Job DescriptionWe are looking to grow our team and engage a highly motivated and passionate Director of Sales who will work closely with the team to drive results and deliver on hotels strategy. This position will be based in Nairobi, Kenya. Reporting to the General Manager, the Director of Sales will be responsible for developing and implementing a sales strategy that will drive revenue growth a...

Reporting to the General Manager, the Director of Sales will be responsible for developing and implementing a sales strategy that will drive revenue growth and increase market share. This role requires an individual with a strong background in sales, marketing, and hospitality management.The Director of Sales will be responsible for managing a sales team, developing and maintaining relationships ...

BartenderWill be responsible to mix drinks and control the beverage stock as per guidelines, have full knowledge of the beverage menus being offered at the banquet and mostly follow procedures and service standards.What Is In It For YouEmployee benefit card offering discounted rates in Accor worldwideLearning programs through our Academies and the opportunity to earn qualifications while you work...

Job Purpose:To increase the number of KAM members exporting manufactured goods in AfCFTA market and have manufacturers drive export led industrialization in Kenya.Duties and responsibilitiesTechnical DraftingDevelop technical reports and materials in liaison with the trade manager to manufacturers and other stakeholders.Research on trade environment to support project implementation.Workflow Mana...

Job Description To assume responsibility for the smooth running of the Bar, ensuring the complete set up of the bar before and breakdown after service. To focus on guest satisfaction and engage and interact with guests. To have good working knowledge of all items, including wines, Champagnes, cocktails, beverages and bar food in the Bar and to be able to make appropriate recommendations. To have ...

Job DescriptionTo assume responsibility for the smooth running of the Bar, ensuring the complete set up of the bar before and breakdown after service. To focus on guest satisfaction and engage and interact with guests. To have good working knowledge of all items, including wines, Champagnes, cocktails, beverages and bar food in the Bar and to be able to make appropriate recommendations. To have f...

Job DescriptionTo assume responsibility for the smooth running of the Bar, ensuring the complete set up of the bar before and breakdown after service. To focus on guest satisfaction and engage and interact with guests. To have good working knowledge of all items, including wines, Champagnes, cocktails, beverages and bar food in the Bar and to be able to make appropriate recommendations. To have f...

Radisson Hotel Group is one of the world s largest and most dynamic hotel groups with seven distinctive hotel brands with more than 1,100 hotels in destinations around the world. Our portfolio of hotel brands TASKS, DUTIES AND RESPONSIBILITIES MAXIMISES HOTEL REVENUE AND GUEST SATISFACTION Greets guests over the phone in a friendly, courteous manner. Records reservation information accurately in ...

Kenya Association of Manufacturers is the representative organisation for manufacturing value-add industries in Kenya. Established in 1959 as a private sector body, KAM has evolved into a dynamic, vibrant, credible and respected business association that unites industrialists and offers a common voice for businesses. Job Purpose: To increase the number of KAM members exporting manufactured goods ...

Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties Responsibilities To assume responsibility for the smooth running of the Bar, ensuring the complete set up of the bar before and breakdown after service. To focus on guest satisfaction and engage and interact with guests. To have good working knowledge of all items, in...

The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction. Summary Will be responsible to mix drinks and con...

Job DescriptionBartenderWill be responsible to mix drinks and control the beverage stock as per guidelines, have full knowledge of the beverage menus being offered at the banquet and mostly follow procedures and service standards.What is in it for you:Employee benefit card offering discounted rates in Accor worldwideLearning programs through our Academies and the opportunity to earn qualification...

Job DescriptionConsistently offer professional, friendly and engaging serviceProcess all external and internal calls either by redirecting calls or assisting the callerTake ownership of the caller's request and ensure follow up according to the hotel's standardsHave a sufficient working knowledge of all departments, in particular Housekeeping, Front Office and EngineeringMaintain and monitor the ...

TASKS, DUTIESAND RESPONSIBILITIES MAXIMISES HOTEL REVENUE AND GUEST SATISFACTION Greets guests over the phone in a friendly, courteousmanner. Records reservation information accurately in the PMS(Opera). Both Group and transient business reservations. Informs other departments of VIP arrivals. Advisestravel agencies and companies on the required deposit and cancellation policy. Coordinateswith Sa...