Hotel procedures for front office

As the Hotel Front Office Manager, you will be responsible for ensuring the smooth operation of the front desk, guest services, and reservations in our 4-star hotel. You will lead a team of front desk staff to provide excellent customer service to our guests and ensure that all front office operations run efficiently.Key Responsibilities:Manage and oversee all front office operations including re...

Position Summary: As the Hotel Front Office Manager, you will be responsible for ensuring the smooth operation of the front desk, guest services, and reservations in our 4-star hotel. You will lead a team of front desk staff to provide excellent customer service to our guests and ensure that all front office operations run efficiently. Key Responsibilities: Manage and oversee all front office ope...

Kingfisher Nest Hotel, located in the heart of Westlands, Nairobi, offers the ultimate urban experience with the exceptional facilities and pristine service. Summary As the Hotel Front Office Manager, you will be responsible for ensuring the smooth operation of the front desk, guest services, and reservations in our 4-star hotel. You will lead a team of front desk staff to provide excellent custo...

Position Summary: As a front office agent, you will be the first point of contact for guests arriving at the hotel. You will assist guests with check-in and check-out procedures, answer inquiries, and provide information about hotel services and amenities. Key Responsibilities: Greet guests upon arrival and assist with check-in procedures. Answer phone calls and respond to inquiries. Handle guest...

Company DescriptionJob DescriptionOffice and Administration ManagerAs a sales coordinator, you will perform general office duties and support the sales team achieve their set objectives.What is in it for you:Employee benefit card offering discounted rates in Accor worldwideLearning programs through our Academies and the opportunity to earn qualifications while you workOpportunity to develop your ...

Position Summary: As the Hotel HR Manager, you will be responsible for overseeing all aspects of human resources management in our 4-star hotel. You will lead the HR team in recruitment, training, performance management, and employee relations to ensure a positive and productive work environment. Key Responsibilities: Develop and implement HR strategies and initiatives aligned with the overall bu...

The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction.Job Description Office and Administration Manager ...

Kingfisher Nest Hotel, located in the heart of Westlands, Nairobi, offers the ultimate urban experience with the exceptional facilities and pristine service. Summary As the Hotel HR Manager, you will be responsible for overseeing all aspects of human resources management in our 4-star hotel. You will lead the HR team in recruitment, training, performance management, and employee relations to ensu...

The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction. As a sales coordinator, you will perform general ...

1. Guest Services Management: Ensure high standards of customer service are maintained at all times, greeting guests warmly, addressing their inquiries, and resolving any issues or complaints promptly and effectively. Monitor guest feedback and satisfaction scores, implementing measures to improve service quality and exceed guest expectations. Train and coach front desk staff on guest service sta...

Job Description Office and Administration Manager As a sales coordinator, you will perform general office duties and support the sales team achieve their set objectives. What is in it for you: Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies and the opportunity to earn qualifications while you work Opportunity to develop your talent and gr...

Job DescriptionOffice and Administration ManagerAs a sales coordinator, you will perform general office duties and support the sales team achieve their set objectives.What is in it for you:Employee benefit card offering discounted rates in Accor worldwideLearning programs through our Academies and the opportunity to earn qualifications while you workOpportunity to develop your talent and grow wit...

Job DescriptionOffice and Administration ManagerAs a sales coordinator, you will perform general office duties and support the sales team achieve their set objectives.What is in it for you:Employee benefit card offering discounted rates in Accor worldwideLearning programs through our Academies and the opportunity to earn qualifications while you workOpportunity to develop your talent and grow wit...

Job Description At Fairmont Hotels & Resorts, every guest interaction is an opportunity to create a lasting memory. Your leadership as Front Office Manager will inspire your team to be brand ambassadors, while providing engaging, sincere, personalized service is one of the ways our Front Office Colleagues are turning moments into memories for our guests at Fairmont Hotels & Resorts. Responsibilit...

POSITION DESCRIPTIONThe Logistics Coordinator is a key member of the Operations team. He/She will provide lead the project's office procurement, travel, and events in an efficient and cost-effective manner. The individual will ensure accurate and complete record-keeping and filing systems based on the project's Field Operations Manual (FOM), USAID regulations, and contract requirements and limita...

Job DescriptionAt Fairmont Hotels & Resorts, every guest interaction is an opportunity to create a lasting memory. Your leadership as Front Office Manager will inspire your team to be brand ambassadors, while providing engaging, sincere, personalized service is one of the ways our Front Office Colleagues are turning moments into memories for our guests at Fairmont Hotels & Resorts.Responsibilitie...

Company Description"Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.Do what you love, care for the world,...

The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction. Summary Fairmont Hotels & Resorts, every guest in...

Company DescriptionAbout Our HotelFairmont Mount Kenya Safari Club has been awarded Africa's leading hotel in 2022 and 2023 by the World Travel Awards. The iconic Fairmont Mount Kenya Safari Club is a remote luxury 5-star resort located in the Mount Kenya Wildlife Conservancy in Nanyuki, Kenya. The hotel is rooted in history and has evolved from the vision of its founding members in the early 193...

Corporate Staffing Services is a leading recruitment agency in Kenya providing complete recruitment services. In the last ten years we have been partners to local and foreign businesses looking to hire Kenyan professionals. We have recruited for diverse clients in different sectors and industries. Duties and Responsibilities Ensure the facility is sparkling clean, neat and tidy in all areas at al...

Ensuring proper utilization of office stationery.Supporting Head of department/directorate carrying out administrative/office duties.Coordinating correspondences within the Directorate.Editing/referencing letters, memos and documents for accuracy before dispatch.Ensuring accurate records management in the directorate by Maintaining office systems and management of the whole filing system to Compa...

Job Description POSITION DESCRIPTION The Logistics Coordinator is a key member of the Operations team. He/She will provide lead the project s office procurement, travel, and events in an efficient and cost-effective manner. The individual will ensure accurate and complete record-keeping and filing systems based on the project s Field Operations Manual (FOM), USAID regulations, and contract requir...

Company DescriptionJob DescriptionExecutive HousekeeperCreating an engaging work environment for Colleagues of Fairmont Hotels & Resorts is as important as turning moments into memories for our guests. The standards and values you model as Executive Housekeeper will inspire your team not only to ensure exceptional guest rooms, public areas and heart of the house areas, but also to grow their care...

DAI is a global development company working on the frontlines of international development consulting. We are committed to shaping a more livable world. We tackle fundamental social and economic development problems caused by inefficient markets, ineffective governance, and instability. POSITION DESCRIPTION The Logistics Coordinator is a key member of the Operations team. He/She will provide lead...