Ensuring all rules & regulations are strictly adhered within the hotel including hotel s policy on fire and safety as well as hygiene regulations including HACCP.Ensuring the service team is well managed, having delegated the appropriate tasks to the team members.Ensuring the sales are driven to the outlet s full potential and that budget is adhered to.Ensuring a High quality of product and servi...
Assist in Interviewing, selecting, training, supervising, counseling and disciplining outlet staff.Supervising the floor during meal periods to ensure that all standards and steps of service are met through all guests interactions.Ensuring that checklists, requisitions and proper opening and closing functions are being completed each shift.Communicate effectively, both verbally and in writing, to...
Kempinski Hotels S.A. is Europe s oldest luxury hotel group. The group now has its head office in Geneva but was founded in Berlin in 1897 as the Hotelbetriebs-Aktiengesellschaft . Summary The overall scope of the job includes supervising the service food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standar...
DescriptionThe overall scope of the job includes supervising the service food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with Kempinski's DNA values in order to encourage sales and maximize guest satisfaction.Key ResponsibilitiesEnsuring all rules & regulations are stric...
Front Office Management (30%)Act as the first point of contact for all incoming visitors and the organization switchboard and refer these to relevant department or staff members. Responsible for opening, closing and monitoring access to the office, using the installed security system at the main door. Responsible for timely payment of all utility bills.In liaison with the Supply Chain department,...
Summary To provide courteous, professional, efficient and flexible service consistent with the hotel s policies in order to maximize guest satisfaction. To be entirely flexible and be able to be rotated within the different sub departments of the Rooms division, or any other departments as assigned and as necessary. To ensure that the guests are offered the highest level of personalized service a...
Job Description Summary To provide courteous, professional, efficient and flexible service consistent with the hotel s policies in order to maximize guest satisfaction. To be entirely flexible and be able to be rotated within the different sub departments of the Rooms division, or any other departments as assigned and as necessary. To ensure that the guests are offered the highest level of person...
Job DescriptionTo be an ambassador of the Front Office and the hotel, in and outside the work place.To provide a personal service to all the guests, fully aware and following the hotel standards and procedures.To ensure that all guests / visitors receive a warm welcome, cordially greeting them, helping them out from their car / taxi, opening the hotel doors for them as well as escorting them to t...
To be an ambassador of the Front Office and the hotel, in and outside the work place.To provide a personal service to all the guests, fully aware and following the hotel standards and procedures.To ensure that all guests / visitors receive a warm welcome, cordially greeting them, helping them out from their car / taxi, opening the hotel doors for them as well as escorting them to the lobby / rece...
Job Description Job Description To be an ambassador of the Front Office and the hotel, in and outside the work place. To provide a personal service to all the guests, fully aware and following the hotel standards and procedures. To ensure that all guests / visitors receive a warm welcome, cordially greeting them, helping them out from their car / taxi, opening the hotel doors for them as well as ...
ABOUT THE ROLE The Administration and Logistics Officer will report directly to the Program Unit Manager for Homa Bay or Kwale depending on their location, with technical support from the Supply Chain Manager. They will be responsible as the Front Office contact and offer all administrative related aspects of the office to the internal and external stakeholders. This will include management of th...
SummaryTo provide courteous, professional, efficient and flexible service consistent with the hotel's policies in order to maximize guest satisfaction. To be entirely flexible and be able to be rotated within the different sub departments of the Rooms division, or any other departments as assigned and as necessary.To ensure that the guests are offered the highest level of personalized service at ...
Front Office Team Leader Hyatt Place Hyatt Place Nairobi Kenya - NairobiFront OfficeEntry Level ManagerFull-timeReq ID: NAI000199LocalSummaryTo provide courteous, professional, efficient and flexible service consistent with the hotel's policies in order to maximize guest satisfaction. To be entirely flexible and be able to be rotated within the different sub departments of the Rooms division, or ...
ABOUT THE ROLEThe Administration and Logistics Officer will report directly to the Program Unit Manager for Homa Bay or Kwale depending on their location, with technical support from the Supply Chain Manager. They will be responsible as the Front Office contact and offer all administrative related aspects of the office to the internal and external stakeholders. This will include management of the...
Summary To provide courteous, professional, efficient and flexible service consistent with the hotel s policies in order to maximize guest satisfaction. To be entirely flexible and be able to be rotated within the different sub departments of the Rooms division, or any other departments as assigned and as necessary. To ensure that the guests are offered the highest level of personalized service a...
Job Description ABOUT THE ROLE The Administration and Logistics Officer will report directly to the Program Unit Manager for Homa Bay or Kwale depending on their location, with technical support from the Supply Chain Manager. They will be responsible as the Front Office contact and offer all administrative related aspects of the office to the internal and external stakeholders. This will include ...
This is the story of a different place. A place where conveniences, thoughtful service and flexible spaces help guests and colleagues move seamlessly from work to play, from frenzied to relaxed. We are that welcoming place, where guests and colleagues find uncomplicated experiences in a casual atmosphere. Summary To provide courteous, professional, efficient and flexible service consistent with t...
Under the supervision of the Departmental Trainer and Training Manager, the intern shall learn to:Be knowledgeable of all services and products offered by the hotel.Monitor operating supplies, and equipment and reduce spoilage and wastage successfully.Ensure that the place of work and surrounding area is kept clean and always organized.Have a thorough knowledge and understanding of all food and b...
Plan International was founded over 75 years ago with a mission to promote and protect the rights of children. The organisation was set up by British journalist John Langdon-Davies and refugee worker Eric Muggeridge in 1937, with the original aim to provide food, accommodation and education to children whose lives had been disrupted by the Spanish Civil War. ABOUT THE ROLE The Administration and ...
The Organisation Founded in 1937, Plan International, Inc. ( PII ) is a globally recognized non-profit dedicated to advancing children s rights and gender equality in both humanitarian and development contexts. With over 80 years of experience, Plan International addresses the root causes of challenges faced by girls and vulnerable children, working in 70 countries. The organization collaborates ...
Kempinski Hotels S.A. is Europe s oldest luxury hotel group. The group now has its head office in Geneva but was founded in Berlin in 1897 as the Hotelbetriebs-Aktiengesellschaft . Key Responsibilities Under the supervision of the Departmental Trainer and Training Manager, the intern shall learn to: Be knowledgeable of all services and products offered by the hotel. Monitor operating supplies, an...
Description Reporting to the Training Manager, the trainee will be responsible for learning and familiarizing with various activities and operations within their departments. He/ She will be required to uphold company policies and requirements at all times. Key Responsibilities Under the supervision of the Departmental Trainer and Training Manager, the intern shall learn to: Be knowledgeable of a...
Kempinski Hotels S.A. is Europe s oldest luxury hotel group. The group now has its head office in Geneva but was founded in Berlin in 1897 as the Hotelbetriebs-Aktiengesellschaft . Summary Reporting to the Training Manager, the trainee will be responsible for learning and familiarizing with various activities and operations within their departments. He/ She will be required to uphold company poli...
Be knowledgeable of all services and products offered by the hotel.Monitor operating supplies, and equipment and reduce spoilage and wastage successfully.Ensure that the place of work and surrounding area is kept clean and always organized.Have a thorough knowledge and understanding of all food and beverage items offered by the department assigned.Have the knowledge and understanding to explain a...
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