SummaryTo provide courteous, professional, efficient and flexible service consistent with the hotel's policies in order to maximize guest satisfaction. To be entirely flexible and be able to be rotated within the different sub departments of the Rooms division, or any other departments as assigned and as necessary.To ensure that the guests are offered the highest level of personalized service at ...
SummaryResponsible for ensuring smooth and efficient running of the department by supervising and coordinating the daily operations of the food and beverage department. The primary objective is overseeing the service team in executing service, ensuring seamless guest experiences. Other responsibilities include managing inventory, maintaining high standards of quality, safety and hygiene, providin...
Job SummaryServes as the property Manager on Duty and oversees all property operations during the overnight shift. Ensures that the highest levels of hospitality and service are provided during the overnight shift. Represents property management in resolving any guest or property related situation. Personally assisting in resolving any issues and completing tasks.CANDIDATE PROFILEEducation And Ex...
This is the story of a different place. A place where conveniences, thoughtful service and flexible spaces help guests and colleagues move seamlessly from work to play, from frenzied to relaxed. We are that welcoming place, where guests and colleagues find uncomplicated experiences in a casual atmosphere. Summary Responsible for the management of the day-to-day laundry operations for the hotel en...
Job DescriptionConsistently offer professional, engaging and proactive guest service while supporting fellow Colleagues.Supervise and coach team members' performance toward achieving exceptional guest service.Audit work of Room Attendants in assigned areas to remain consistent with Accor standards.Ensure cleanliness of guest corridors, rooms, and other specific areas of the hotel as assigned.Proa...
Job Description Consistently offer professional, engaging and proactive guest service while supporting fellow Colleagues. Supervise and coach team members' performance toward achieving exceptional guest service. Audit work of Room Attendants in assigned areas to remain consistent with Accor standards. Ensure cleanliness of guest corridors, rooms, and other specific areas of the hotel as assigned....
This is the story of a different place. A place where conveniences, thoughtful service and flexible spaces help guests and colleagues move seamlessly from work to play, from frenzied to relaxed. We are that welcoming place, where guests and colleagues find uncomplicated experiences in a casual atmosphere. Summary Responsible for ensuring smooth and efficient running of the department by supervisi...
This is the story of a different place. A place where conveniences, thoughtful service and flexible spaces help guests and colleagues move seamlessly from work to play, from frenzied to relaxed. We are that welcoming place, where guests and colleagues find uncomplicated experiences in a casual atmosphere. Summary To provide courteous, professional, efficient and flexible service consistent with t...
Summary To provide courteous, professional, efficient and flexible service consistent with the hotel s policies in order to maximize guest satisfaction. To be entirely flexible and be able to be rotated within the different sub departments of the Rooms division, or any other departments as assigned and as necessary. To ensure that the guests are offered the highest level of personalized service a...
Job DescriptionConsistently offer professional, engaging and proactive guest service while supporting fellow Colleagues.Supervise and coach team members' performance toward achieving exceptional guest service.Audit work of Room Attendants in assigned areas to remain consistent with Accor standards.Ensure cleanliness of guest corridors, rooms, and other specific areas of the hotel as assigned.Proa...
Reports to: General Manager,Gross Salary: Kshs 80-100k, We are looking to hire an Executive Housekeeper to assist the administration by supervising staff, inspection of standards, conduct trainings, cost control measures, safety and security measures, handling of materials, tools and equipment, link between the client and the company. Responsibilities Supervising the staff and ensuring the areas ...
Job DescriptionTo be an ambassador of the Front Office and the hotel, in and outside the work place.To provide a personal service to all the guests, fully aware and following the hotel standards and procedures.To ensure that all guests / visitors receive a warm welcome, cordially greeting them, helping them out from their car / taxi, opening the hotel doors for them as well as escorting them to t...
Duties and ResponsibilitiesEnsure the facility is sparkling clean, neat and tidy in all areas at all times.Promote a professional and hospitable image to the guest, give full cooperation to any guest requiring assistance with a prompt, caring and helpful attitude.Actively take part in sales and marketing activities of the resort and come up with growth strategies to increase revenueMaintain regul...
Job Description J ob Description Assistant Housekeeping Manager Creating an engaging work environment for Colleagues of Fairmont Hotels & Resorts is as important as turning moments into memories for our guests . The standards and values you model as Assistant Housekeeping Manager will inspire your team not only to ensure exceptional guest rooms, public areas and heart of the house areas, but also...
Job Description Job Description To be an ambassador of the Front Office and the hotel, in and outside the work place. To provide a personal service to all the guests, fully aware and following the hotel standards and procedures. To ensure that all guests / visitors receive a warm welcome, cordially greeting them, helping them out from their car / taxi, opening the hotel doors for them as well as ...
BACKGROUND: The AACC is a fellowship of 210 Member Churches and Christian Councils in 43 African countries. The organization has its Secretariat in Nairobi, Kenya, a Regional Office in Lome, Togo and a Liaison Office to the African Union in Addis Ababa, Ethiopia. The organization has a 104- room hotel with state of the art conference rooms, and gym. Management is looking for a self-motivated Exec...
Job Description Assistant Housekeeping Manager Creating an engaging work environment for Colleagues of Fairmont Hotels & Resorts is as important as turning moments into memories for our guests . The standards and values you model as Assistant Housekeeping Manager will inspire your team not only to ensure exceptional guest rooms, public areas and heart of the house areas, but also to grow their ca...
Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties Summary Creating an engaging work environment for Colleagues of Fairmont Hotels & Resorts is as important as turning moments into memories for our guests . The standards and values you model as Assistant Housekeeping Manager will inspire your team not only to ensure e...
The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction. Summary Assistant Housekeeping Manager Creating a...
Job Description Job Description Assistant Housekeeping Manager Creating an engaging work environment for Colleagues of Fairmont Hotels & Resorts is as important as turning moments into memories for our guests. The standards and values you model as Assistant Housekeeping Manager will inspire your team not only to ensure exceptional guest rooms, public areas and heart of the house areas, but also t...
Director of OperationsYour leadership as Director of Operations will inspire your team to be brand ambassadors, provide leadership and strategic planning to all departments in support of our service culture, maximise operations and guest satisfaction. You will lead the Operations team to new heights through guiding, mentoring, planning and execution. Ensuring that the guest and brand expectations...
Job Description Director of Operations Your leadership as Director of Operations will inspire your team to be brand ambassadors, provide leadership and strategic planning to all departments in support of our service culture, maximise operations and guest satisfaction. You will lead the Operations team to new heights through guiding, mentoring, planning and execution. Ensuring that the guest and b...
Job DescriptionDirector of OperationsYour leadership as Director of Operations will inspire your team to be brand ambassadors, provide leadership and strategic planning to all departments in support of our service culture, maximise operations and guest satisfaction. You will lead the Operations team to new heights through guiding, mentoring, planning and execution. Ensuring that the guest and bra...
Job DescriptionDirector of OperationsYour leadership as Director of Operations will inspire your team to be brand ambassadors, provide leadership and strategic planning to all departments in support of our service culture, maximise operations and guest satisfaction. You will lead the Operations team to new heights through guiding, mentoring, planning and execution. Ensuring that the guest and bra...