One HR information system to manage your employees entire employment lifecycle. Build an incredible workplace and grow your business with our all-in-one platform. Job Purpose/Mission Responsible for assisting the Front Office Manager in leading and managing all sections of the Front Office Department in order to ensure the highest standards by ensuring that Team Members are prepared and well-info...
Job Description Job Description To monitor and control all procedures that affect the receipt, issuance, general controls and hotel sales rooms, food and beverage, other miscellaneous services and products - in the hotel, and to ensure that all control functions are established and enforced according to the Company s policies and procedures. Establish and maintain local policies as they relate to...
Job Description Role Purpose Statement: To coordinate the establishment and the implementation of continuous quality management systems and ensure compliance by monitoring performance in this regard throughout the hotel. Ensure quality customer service throughout the hotel. Roles and Responsibilities: Checks in guest in an efficient and friendly manner, using guest name whenever possible. Brief g...
Job Description Summary Responsible for ensuring smooth and efficient running of the department by supervising and coordinating the daily operations of the food and beverage department. The primary objective is overseeing the service team in executing service, ensuring seamless guest experiences. Other responsibilities include managing inventory, maintaining high standards of quality, safety and ...
Job Description Summary To provide courteous, professional, efficient and flexible service consistent with the hotel s policies in order to maximize guest satisfaction. To be entirely flexible and be able to be rotated within the different sub departments of the Rooms division, or any other departments as assigned and as necessary. To ensure that the guests are offered the highest level of person...
Checks in guest in an efficient and friendly manner, using guest name whenever possible. Brief guests on hotel facilities, breakfast timing, Wi-Fi access, front desk number etc. Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection wi...
Role Purpose Statement:To coordinate the establishment and the implementation of continuous quality management systems and ensure compliance by monitoring performance in this regard throughout the hotel. Ensure quality customer service throughout the hotel.Roles and Responsibilities:Checks in guest in an efficient and friendly manner, using guest name whenever possible. Brief guests on hotel faci...
Developing and putting into operation the current system and technical advancement in the field of laundry operations.Ensuring the washing of linen, guest laundry and uniforms' is done as per the standard expected.Maintains accurate records of linen and uniforms sent to and returned from laundry.Inventory issue and control use of linen, uniforms, shoes, accessories, and other housekeeping supplie...
Duties and ResponsibilitiesEnsure the facility is sparkling clean, neat and tidy in all areas at all times.Promote a professional and hospitable image to the guest, give full cooperation to any guest requiring assistance with a prompt, caring and helpful attitude.Actively take part in sales and marketing activities of the resort and come up with growth strategies to increase revenueMaintain regul...
Developing and putting into operation the current system and technical advancement in the field of laundryEnsures that brand standards have been implemented.Assists in conducting monthly inventory checks on all operating equipment and supplies.Possesses thorough knowledge and understanding of all food and beverage items on the menu and the ability to recommend food and beverage combinations and u...
Job DescriptionTo monitor and control all procedures that affect the receipt, issuance, general controls and hotel sales rooms, food and beverage, other miscellaneous services and products - in the hotel, and to ensure that all control functions are established and enforced according to the Company's policies and procedures.Establish and maintain local policies as they relate to the receipt issua...
Laundry Manager Hyatt Place Hyatt Place Nairobi Kenya - NairobiAdministrativeEntry Level ManagerFull-timeReq ID: NAI000195LocalSummaryResponsible for the management of the day-to-day laundry operations for the hotel ensuring all laundry services within the property meet the highest possible standards. They organize and control the laundry department and maintains all relevant records. They overse...
One HR information system to manage your employees entire employment lifecycle. Build an incredible workplace and grow your business with our all-in-one platform. Role Purpose Statement: To coordinate the establishment and the implementation of continuous quality management systems and ensure compliance by monitoring performance in this regard throughout the hotel. Ensure quality customer service...
Establish and maintain local policies as they relate to the receipt issuance and general controls of all hotel inventories, consumables, and various supplies.Assist in the monthly inventories count and extension.Establish and maintain a database for all kind of hotel inventory stocks including up-to-date pricing.Ensure proper storage and issuance of all hotel items, especially food and beverage o...
Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties RESPONSIBILITIES To monitor and control all procedures that affect the receipt, issuance, general controls and hotel sales rooms, food and beverage, other miscellaneous services and products in the hotel, and to ensure that all control functions are established and en...
Key ResponsibilitiesEnsures the smooth running of the operations on a day to day basis and in a proactive manner.Support and assist all Front Office sections.Ensures that all guests receives prompt, cordial attention and personal recognition and resolves related problems.Inform and co-ordinate with other operating departments e.g., Housekeeping, Engineering, Sales and Reservations of Front Office...
Front Office Team Leader Hyatt Place Hyatt Place Nairobi Kenya - NairobiFront OfficeEntry Level ManagerFull-timeReq ID: NAI000199LocalSummaryTo provide courteous, professional, efficient and flexible service consistent with the hotel's policies in order to maximize guest satisfaction. To be entirely flexible and be able to be rotated within the different sub departments of the Rooms division, or ...
Food & Beverage Team Leader Hyatt Place Hyatt Place Nairobi Kenya - NairobiBars/Restaurants/OutletsEntry Level ManagerFull-timeReq ID: NAI000201LocalSummaryResponsible for ensuring smooth and efficient running of the department by supervising and coordinating the daily operations of the food and beverage department. The primary objective is overseeing the service team in executing service, ensuri...
SummaryResponsible for the management of the day-to-day laundry operations for the hotel ensuring all laundry services within the property meet the highest possible standards. They organize and control the laundry department and maintains all relevant records. They oversee the team members and ensure that the facility is running smoothly. They will be responsible for ordering supplies and maintai...
Kempinski Hotels S.A. is Europe s oldest luxury hotel group. The group now has its head office in Geneva but was founded in Berlin in 1897 as the Hotelbetriebs-Aktiengesellschaft . Responsibilities Ensures the smooth running of the operations on a day to day basis and in a proactive manner. Support and assist all Front Office sections. Ensures that all guests receives prompt, cordial attention an...
SummaryTo provide courteous, professional, efficient and flexible service consistent with the hotel's policies in order to maximize guest satisfaction. To be entirely flexible and be able to be rotated within the different sub departments of the Rooms division, or any other departments as assigned and as necessary.To ensure that the guests are offered the highest level of personalized service at ...
SummaryResponsible for ensuring smooth and efficient running of the department by supervising and coordinating the daily operations of the food and beverage department. The primary objective is overseeing the service team in executing service, ensuring seamless guest experiences. Other responsibilities include managing inventory, maintaining high standards of quality, safety and hygiene, providin...
Job SummaryServes as the property Manager on Duty and oversees all property operations during the overnight shift. Ensures that the highest levels of hospitality and service are provided during the overnight shift. Represents property management in resolving any guest or property related situation. Personally assisting in resolving any issues and completing tasks.CANDIDATE PROFILEEducation And Ex...
This is the story of a different place. A place where conveniences, thoughtful service and flexible spaces help guests and colleagues move seamlessly from work to play, from frenzied to relaxed. We are that welcoming place, where guests and colleagues find uncomplicated experiences in a casual atmosphere. Summary Responsible for the management of the day-to-day laundry operations for the hotel en...