Hotel front office jobs in Nairobi

Position Summary: As the Hotel Front Office Manager, you will be responsible for ensuring the smooth operation of the front desk, guest services, and reservations in our 4-star hotel. You will lead a team of front desk staff to provide excellent customer service to our guests and ensure that all front office operations run efficiently. Key Responsibilities: Manage and oversee all front office ope...

Kingfisher Nest Hotel, located in the heart of Westlands, Nairobi, offers the ultimate urban experience with the exceptional facilities and pristine service. Summary As the Hotel Front Office Manager, you will be responsible for ensuring the smooth operation of the front desk, guest services, and reservations in our 4-star hotel. You will lead a team of front desk staff to provide excellent custo...

Kingfisher Nest Hotel, located in the heart of Westlands, Nairobi, offers the ultimate urban experience with the exceptional facilities and pristine service. Summary As the Hotel HR Manager, you will be responsible for overseeing all aspects of human resources management in our 4-star hotel. You will lead the HR team in recruitment, training, performance management, and employee relations to ensu...

Position Summary: As a front office agent, you will be the first point of contact for guests arriving at the hotel. You will assist guests with check-in and check-out procedures, answer inquiries, and provide information about hotel services and amenities. Key Responsibilities: Greet guests upon arrival and assist with check-in procedures. Answer phone calls and respond to inquiries. Handle guest...

The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction. As a sales coordinator, you will perform general ...

The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction.Job Description Office and Administration Manager ...

Position Summary: As the Hotel HR Manager, you will be responsible for overseeing all aspects of human resources management in our 4-star hotel. You will lead the HR team in recruitment, training, performance management, and employee relations to ensure a positive and productive work environment. Key Responsibilities: Develop and implement HR strategies and initiatives aligned with the overall bu...

SUMMARYThis position serves as a resource in providing programmatic and administrative support to the Regional Office. This includes organizing travel and meetings, and stewardship of the master confidential files. S/he will be also responsible to manage assigned projects, data collection and analysis for decision making, and plays designated roles as a member of the logistics and administrative ...

Seeking a Front Office Manager with a minimum of 4 years' experience in a 4 to 5-star hotel environment. The ideal candidate will oversee all aspects of the hotel's front office operations, including guest relations, reservations, and staff management, ensuring exceptional guest service standards are met and exceeded

1. Guest Services Management: Ensure high standards of customer service are maintained at all times, greeting guests warmly, addressing their inquiries, and resolving any issues or complaints promptly and effectively. Monitor guest feedback and satisfaction scores, implementing measures to improve service quality and exceed guest expectations. Train and coach front desk staff on guest service sta...

SummaryThis position serves as a resource in providing programmatic and administrative support to the Regional Office. This includes organizing travel and meetings, and stewardship of the master confidential files. S/he will be also responsible to manage assigned projects, data collection and analysis for decision making, and plays designated roles as a member of the logistics and administrative ...

ChildFund protects children s well-being by strengthening relationships among children, parents, community members, local organizations, teachers and schools, governments and others Summary This position serves as a resource in providing programmatic and administrative support to the Regional Office. This includes organizing travel and meetings, and stewardship of the master confidential files. S...

Job Description Office and Administration Manager As a sales coordinator, you will perform general office duties and support the sales team achieve their set objectives. What is in it for you: Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies and the opportunity to earn qualifications while you work Opportunity to develop your talent and gr...

Job DescriptionOffice and Administration ManagerAs a sales coordinator, you will perform general office duties and support the sales team achieve their set objectives.What is in it for you:Employee benefit card offering discounted rates in Accor worldwideLearning programs through our Academies and the opportunity to earn qualifications while you workOpportunity to develop your talent and grow wit...

Job DescriptionOffice and Administration ManagerAs a sales coordinator, you will perform general office duties and support the sales team achieve their set objectives.What is in it for you:Employee benefit card offering discounted rates in Accor worldwideLearning programs through our Academies and the opportunity to earn qualifications while you workOpportunity to develop your talent and grow wit...

Job Description At Fairmont Hotels & Resorts, every guest interaction is an opportunity to create a lasting memory. Your leadership as Front Office Manager will inspire your team to be brand ambassadors, while providing engaging, sincere, personalized service is one of the ways our Front Office Colleagues are turning moments into memories for our guests at Fairmont Hotels & Resorts. Responsibilit...

Job DescriptionAt Fairmont Hotels & Resorts, every guest interaction is an opportunity to create a lasting memory. Your leadership as Front Office Manager will inspire your team to be brand ambassadors, while providing engaging, sincere, personalized service is one of the ways our Front Office Colleagues are turning moments into memories for our guests at Fairmont Hotels & Resorts.Responsibilitie...

The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction. Summary Fairmont Hotels & Resorts, every guest in...

Job DescriptionProvide coordination and administrative service for the hotel sales team to assist with revenue generation of the hotel.Assist Director of Sales & Marketing in administrative work.Maintenance and management of data base.Maintain stock of printed materials, supply of corporate gifts and promotional items.Assist in the development and implementation of the Hotel sales / marketing pla...

Duties and ResponsibilitiesGuest Payments: Process guest check-ins and check-outs efficiently and accurately. Calculate and collect payments for room charges, incidental expenses, and other services using cash, credit cards, and other payment methods.Cash Handling: Count and balance cash drawers at the beginning and end of each shift. Handle cash transactions securely and accurately, following es...

Ensuring proper utilization of office stationery.Supporting Head of department/directorate carrying out administrative/office duties.Coordinating correspondences within the Directorate.Editing/referencing letters, memos and documents for accuracy before dispatch.Ensuring accurate records management in the directorate by Maintaining office systems and management of the whole filing system to Compa...

Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation propertiesJob Description Provide coordination and administrative service for the hotel sales team to assist with revenue generation of the hotel. Assist Director of Sales & Marketing in administrative work. Maintenance and management of data base. Maintain stock of printed mate...

DAI is a global development company working on the frontlines of international development consulting. We are committed to shaping a more livable world. We tackle fundamental social and economic development problems caused by inefficient markets, ineffective governance, and instability. POSITION DESCRIPTION The Logistics Coordinator is a key member of the Operations team. He/She will provide lead...

Job Description POSITION DESCRIPTION The Logistics Coordinator is a key member of the Operations team. He/She will provide lead the project s office procurement, travel, and events in an efficient and cost-effective manner. The individual will ensure accurate and complete record-keeping and filing systems based on the project s Field Operations Manual (FOM), USAID regulations, and contract requir...