Trains, cross trains, and retrains all front office personnel. Participates in interviewing and the selection of front office personnel. Schedules the front office staff. Supervises workload during shifts. Evaluates the job performance of each front office employee. Maintains working relationships and communicates with all departments. Maintains master key control. Verifies that accurate room sta...
Supervise the activities and the service levels of the Front Desk, Concierge/Porters.Monitors the Front Office employees to make sure all guests receive prompt and personal recognitionPromote the basic habits of smiling, greeting guests by name, and thanking guests.Ensure that check-in procedures are strictly adhered to and that the correct guest details and charge-out details are obtained from e...
We are Accor. We are a worldwide Augmented Hospitality leader. We are more than 230,000 hospitality experts placing people at the heart of what we do, creating new connections & emotions for our guests, nurturing real passion for service and achievement beyond limits. We re so much more than hotels we re creating innovative lifestyle experiences , whether you live, work or play. Blaze your own tr...
Marriott International is a leading global lodging company based in Bethesda, Maryland, USA, with more than 4,100 properties in 79 countries and reported revenues of nearly $14 billion in fiscal year 2014. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. The company operates and franchises hotels and licenses vacation ownersh...
Qatar Airways is proud to be one of the youngest global airlines to serve all six continents, and thanks to our customers response to our offerings, we are also the fastest-growing airline in the world. We connect more than 150 destinations on the map every day, with a fleet of the latest-generation aircraft, and an unrivalled level of service from our home and hub, the state-of-the-art Hamad Int...
We are tech powered Employee Outsourcing firm that leverages the right tools bringing the right workforce to your business Job Purpose/Mission To supervise all front office personnel directly and ensure proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas. Prepare monthly reports and budgets for t...
Brites Management Services Limited is one of the best leading Recruitment and HR consultancy companies in Nairobi, Kenya. We are registered and incorporated under Companies Act (Cap. 486) and we provide a complete range of HR Solutions. Our sole focus is to simplify the complexities of the HR department and help companies concentrate on the core business as we handle HR tasks more efficiently and...
Supervise the activities and the service levels of the Front Desk, Concierge/Porters.Monitors the Front Office employees to make sure all guests receive prompt and personal recognitionPromote the basic habits of smiling, greeting guests by name, and thanking guests.Ensure that check-in procedures are strictly adhered to and that the correct guest details and charge-out details are obtained from e...
We are tech powered Employee Outsourcing firm that leverages the right tools bringing the right workforce to your business Job Purpose/Mission Responsible for assisting the Front Office Manager in leading and managing all sections of the Front Office Department in order to ensure the highest standards by ensuring that Team Members are prepared and well-informed to deliver to Guests an exceptional...
We are tech powered Employee Outsourcing firm that leverages the right tools bringing the right workforce to your business Job Purpose/Mission Responsible for assisting the Front Office Manager in leading and managing all sections of the Front Office Department in order to ensure the highest standards by ensuring that Team Members are prepared and well-informed to deliver to Guests an exceptional...
Manage and maintain the MDs diary, arrange routine and ad hoc meetings as requiredcoordinating every aspect of the busy calendar, which is subject to regular changes. Conductweekly diary meetings with the MDs to discuss upcoming engagements, invitations and otherrequests. Administer MDs correspondence, manage incoming calls, and prioritize phone messages, emailsand mail. This includes filing of c...
Job Description Job Purpose/Mission Responsible for assisting the Front Office Manager in leading and managing all sections of the Front Office Department in order to ensure the highest standards by ensuring that Team Members are prepared and well-informed to deliver to Guests an exceptional experience from check-in through check-out. The Duty Manager is also responsible for managing the first an...
We are tech powered Employee Outsourcing firm that leverages the right tools bringing the right workforce to your business Job Purpose/Mission Responsible for assisting the Front Office Manager in leading and managing all sections of the Front Office Department in order to ensure the highest standards by ensuring that Team Members are prepared and well-informed to deliver to Guests an exceptional...
Brites Management Services Limited is one of the best leading Recruitment and HR consultancy companies in Nairobi, Kenya. We are registered and incorporated under Companies Act (Cap. 486) and we provide a complete range of HR Solutions. Our sole focus is to simplify the complexities of the HR department and help companies concentrate on the core business as we handle HR tasks more efficiently and...
G4S is the leading global integrated security company specialising in the provision of security products, services and solutions. The group is active in more than 110 countries, and is the largest employer quoted on the London Stock Exchange with over 623,000 employees and has a secondary stock exchange listing in Copenhagen. Executive Assistant Reporting to the Managing Director,Kenya and East A...
Sentinel Africa Consulting Limited is a Risk Management Consultancy headquartered in Nairobi, Kenya. Our vision is to be the advisor of choice and we aim to achieve this by obsessively going about making our clients and partners win. Our view on risk management is two-fold; About the job As an Admin Associate at Sentinel Africa Consulting, you will be focused on ensuring excellent customer servic...
The Nairobi Safari Club has been a distinctive feature of Nairobi City s landscape for decades, gracing the skyline with its unique white spherical design Summary Responsible for the management and organization of all areas of the Front Office, including the Front Desk, Bell Stand and Concierge. Continually strives to improve guest and associate engagement while maximizing financial performance a...
JOB SUMMARY Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve ...
The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction. About Job Loyalty & Guest Services Manager As a D...
We are tech powered Employee Outsourcing firm that leverages the right tools bringing the right workforce to your business Job Purpose/Mission Coordinate the establishment and implementation of continuous quality management systems and ensure compliance by monitoring performance in this regard throughout the hotel. Ensure quality customer service throughout the hotel. Duties & Responsibilities Ch...
We are tech powered Employee Outsourcing firm that leverages the right tools bringing the right workforce to your business Job Purpose/Mission To directly supervise all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas. Prepare monthly reports and budgets for ...
Marriott International is a leading global lodging company based in Bethesda, Maryland, USA, with more than 4,100 properties in 79 countries and reported revenues of nearly $14 billion in fiscal year 2014. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. JOB SUMMARY Assists the Front Office Manager in administering front offi...
Marriott International is a leading global lodging company based in Bethesda, Maryland, USA, with more than 4,100 properties in 79 countries and reported revenues of nearly $14 billion in fiscal year 2014. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. The company operates and franchises hotels and licenses vacation ownersh...
Hotel Jobs In Kenya. Title : Hotel Operations Manager, Industry : Hospitality, Reporting to : General Manager, Location : Diani, Salary : 100k 120k, Our client is seeking an experienced Hotel Operations Manager whose primary responsibility will be to oversee and manage the day-to-day operations of the hotel. You will work closely with the hotel staff to ensure the smooth functioning of all depart...
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