Hotel customer service jobs

Job briefWe are looking for a Hotel Human Resources (HR) Manager who can oversee employee hiring and onboarding experience as well as assisting in crafting company policies. The role focuses on employee training and payroll management and requires good knowledge of labour laws.ResponsibilitiesDevelop hiring plans for every department in the hotel based on seasonal necessities.Monitor employee wor...

Duties and responsibilities.Ensuring all restaurant policies, procedures, standards, and guidelines are understood and strictly adhered to.Conducting performance and operation reviews to identify problems, concerns, and opportunities for improvement.Supervising staff by identifying and delegating responsibilities, providing directions to staff, and ensuring restaurant objectives are met and achie...

Stedmak Gardens and Hotel is one of a kind hotel, apart from being located in a serene and superb surroundings and also neighboring popular landmarks like the Bomas of Kenya. Job brief We are looking for a Hotel Human Resources (HR) Manager who can oversee employee hiring and onboarding experience as well as assisting in crafting company policies. The role focuses on employee training and payroll...

Duties and ResponsibilitiesGuest Payments: Process guest check-ins and check-outs efficiently and accurately. Calculate and collect payments for room charges, incidental expenses, and other services using cash, credit cards, and other payment methods.Cash Handling: Count and balance cash drawers at the beginning and end of each shift. Handle cash transactions securely and accurately, following es...

Hotel jobs Nairobi. Salary: KES 22-26K Our client, an upscale restaurant in Nairobi, is looking to hire Waiters.As a Waiter, you will be at the forefront of their mission to provide great customer experience to clients. Key Responsibilities: Greeting customers and presenting menus, making suggestions based on their preferences. Taking and serving food/drinks orders, up-selling when appropriate. A...

Duties and ResponsibilitiesCustomer Service: Greet guests warmly upon arrival, escort them to their tables, and provide menus. Take food and beverage orders accurately and answer any questions about menu items or special dietary requirements.Order Coordination: Relay orders to the kitchen and bar staff promptly. Ensure that all food and drinks are served in a timely manner and according to the gu...

1. Guest Services Management: Ensure high standards of customer service are maintained at all times, greeting guests warmly, addressing their inquiries, and resolving any issues or complaints promptly and effectively. Monitor guest feedback and satisfaction scores, implementing measures to improve service quality and exceed guest expectations. Train and coach front desk staff on guest service sta...

Job Location : Eldoret , Kenya. Reports to: Executive Chef. Company Description. Employd Staffing Solutions Ltd is a comprehensive Human Capital Consultancy firm based in Nairobi County, Kenya. We specialize in helping organizations with their HR activities, including recruitment, labor outsourcing, payroll management, and employee training. Our mission is to create productive and fruitful relati...

JOB SUMMARYAccountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating ...

1. Housekeeping Operations Management: Develop and implement housekeeping standards, policies, and procedures to maintain cleanliness and hygiene throughout the hotel. Plan and coordinate daily housekeeping activities, including room cleaning, laundry services, and public area maintenance. Inspect guest rooms, suites, and common areas regularly to ensure they meet established cleanliness standard...

At Siaya County Club, we excel in versatile hospitality, meeting diverse needs with our array of services in food, drinks, accommodation, and conferences. Our focus lies in seamlessly blending business and leisure, offering an environment where productivity meets relaxation DIVISION: ADMINISTRATION & GENERAL DEPARTMENT: ACCOUNTING REPORTS TO: ACCOUNTANT. RESPONSIBILITIES: Prepares accurate guest ...

PRIMARY PURPOSETo deliver exceptional service to all Wilderness guests in Nairobi and strive to ignite and elevate our DMC offering by adding value to the guests journey during their time in Nairobi.Fulfil this guest-centric role with passion, enthusiasm, knowledge while facilitating streamlined trips as guests arrive or depart on their life changing journey with us. Aim to deliver a safe and mem...

As the largest pureplay adhesives company in the world, H.B. Fuller's (NYSE: FUL) innovative, functional coatings, adhesives and sealants enhance the quality, safety and performance of products people use every day. Founded in 1887, with 2023 revenue of $3.5 billion, our mission to Connect What Matters is brought to life by more than 7,000 global team members who collaborate with customers across...

JOB SUMMARY Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating...

Events Planner Assistant Vacancy- (Nairobi) Ital GLOBAL - We are a comprehensive Human Capital and Quality Management Consultancy firm dedicated to helping organizations just like yours with their HR and Quality Management requirements. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on your...

Administration/Office ManagementManage day-to-day administrative tasks.Supplies and Inventory Management-Ensure an adequate supply of office supplies, Track inventory of all supplies by use of an excel spreadsheet.Categorize and verify all stationery and labelled items in the store so that it is easy to identify and locate daily and review monthly with Procurement.Records and data management- Ens...

H.B. Fuller, experts in industrial adhesives, industrial coatings, industrial sealants and specialty materials in two dozen markets. Responsibilities Administration/Office Management Manage day-to-day administrative tasks. Supplies and Inventory Management-Ensure an adequate supply of office supplies, Track inventory of all supplies by use of an excel spreadsheet. Categorize and verify all statio...

As the largest pureplay adhesives company in the world, H.B. Fuller s (NYSE: FUL) innovative, functional coatings, adhesives and sealants enhance the quality, safety and performance of products people use every day. Founded in 1887, with 2023 revenue of $3.5 billion, our mission to Connect What Matters is brought to life by more than 7,000 global team members who collaborate with customers across...

Job Description Primary Responsibilities Business Performance Prepare, implement and compile data for the strategic sales plan, monthly reporting, annual goals, sales and marketing budget, forecasts and other reports as directed/required Analyze monthly P&L and month-end reports, identify deviation from business plan goals Work with Finance and team in preparation and management of the department...

We are dedicated to authentic, genuine service and delivering the warmest hospitality with passion. We are humble, generous and empathetic towards everyone within our collective, whether we are welcoming and hosting guests, working alongside colleagues or collaborating with partners, communities or governments. PRIMARY PURPOSE To deliver exceptional service to all Wilderness guests in Nairobi and...

Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties Primary Responsibilities Business Performance Prepare, implement and compile data for the strategic sales plan, monthly reporting, annual goals, sales and marketing budget, forecasts and other reports as directed/required Analyze monthly P&L and month-end reports, ide...

About Us At The Social House, we're more than just a brand; we're a testament to Authenticity, Resourcefulness, Craftsmanship, and Sparkle. These core values are the compass that guides every aspect of our journey, from the drawing board to the final experience we deliver to our customers. In joining our team, you're not just taking on a job; you're embracing an opportunity to make a real impact,...

La Beila Hotel in Meru County is an intimate establishment that encapsulates luxury, elegance and tranquility. Our amenities include an exceptional dining restaurant, a classic bar, tastefully finished rooms and fast Wi-Fi. These are complemented by exquisitely rich décor with antique furniture and art. La Beila Hotel Meru provides a friendly atmosphere coupled with impeccable service and complem...

Main PurposeTo conduct periodic Compliance and Service assessment audits and effectively deliver and implement all training and development strategies translated into respective modules for the Pizza Inn, Chicken Inn and Creamy Inn brand for all stores in the assigned region. Ensuring that service, product quality, and operational standards are met.Key AccountabilitiesEnsures all stores are adher...