Job Description Cluster Marketing & Communications Manager Your leadership as the Cluster Marketing & Communications Manager will guide the Digital, Marketing and Communications strategies at Fairmont The Norfolk and Fairmont Mara Safari Club. What is in it for you: Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies and the opportunity to ea...
The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction. Summary Your leadership as the Cluster Marketing ...
Job DescriptionConsistently offer professional, friendly and engaging service. Lead and assist the Executive Housekeeper in the day-to-day operation of the department and ensure service standards are followed. Conduct regular inspections of all guest rooms / Public Areas. Identify training needs and train all Supervisors and Colleagues as required. Work closely with the Maintenance department to ...
Job Description Effectively manage the daily reconciliation of the Hotel's trading. Check and prepare reports and statistical information in accordance with service standards and auditing procedures during the night shift. Ensure maximum guest satisfaction as well as the safety and security of the property. Review and build upon existing SOPs and work with the Rooms Division Manager to ensure a s...
Job Description Consistently offer professional, friendly and engaging service. Lead and assist the Executive Housekeeper in the day-to-day operation of the department and ensure service standards are followed. Conduct regular inspections of all guest rooms / Public Areas. Identify training needs and train all Supervisors and Colleagues as required. Work closely with the Maintenance department to...
Job DescriptionEffectively manage the daily reconciliation of the Hotel's trading.Check and prepare reports and statistical information in accordance with service standards and auditing procedures during the night shift.Ensure maximum guest satisfaction as well as the safety and security of the property.Review and build upon existing SOPs and work with the Rooms Division Manager to ensure a seaml...
Job DescriptionConsistently offer professional, friendly and engaging service. Lead and assist the Executive Housekeeper in the day-to-day operation of the department and ensure service standards are followed. Conduct regular inspections of all guest rooms / Public Areas. Identify training needs and train all Supervisors and Colleagues as required. Work closely with the Maintenance department to ...
Front Office Management (30%)Act as the first point of contact for all incoming visitors and the organization switchboard and refer these to relevant department or staff members. Responsible for opening, closing and monitoring access to the office, using the installed security system at the main door. Responsible for timely payment of all utility bills.In liaison with the Supply Chain department,...
Job Description Job Description Consistently offer professional, friendly and proactive guest service while supporting fellow Colleagues. Demonstrates brand service Plus Standards in all interactions. To report on duty punctually, in full uniform according to appearance and grooming standards. To promote and maintain a positive working relationship at all times with the Colleagues. To consistentl...
Job Description Consistently offer professional, friendly and proactive guest service while supporting fellow Colleagues. Demonstrates brand service Plus Standards in all interactions. To report on duty punctually, in full uniform according to appearance and grooming standards. To promote and maintain a positive working relationship at all times with the Colleagues. To consistently offer professi...
The iconic Fairmont Mount Kenya Safari Club is a remote luxury 5-star resort located in the Mount Kenya Wildlife Conservancy in Nanyuki, Kenya. The hotel is rooted in history and has evolved from the vision of its founding members in the early 1930 s as a hunting ground to a beautiful story today as a hotel within a conservancy. The organization plays a crucial role in its host community through ...
Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties Responsibilities Consistently offer professional, friendly and proactive guest service while supporting fellow Colleagues. Demonstrates brand service Plus Standards in all interactions. To report on duty punctually, in full uniform according to appearance and grooming...
ABOUT THE ROLEThe Administration and Logistics Officer will report directly to the Program Unit Manager for Homa Bay or Kwale depending on their location, with technical support from the Supply Chain Manager. They will be responsible as the Front Office contact and offer all administrative related aspects of the office to the internal and external stakeholders. This will include management of the...
Job Description ABOUT THE ROLE The Administration and Logistics Officer will report directly to the Program Unit Manager for Homa Bay or Kwale depending on their location, with technical support from the Supply Chain Manager. They will be responsible as the Front Office contact and offer all administrative related aspects of the office to the internal and external stakeholders. This will include ...
Plan International was founded over 75 years ago with a mission to promote and protect the rights of children. The organisation was set up by British journalist John Langdon-Davies and refugee worker Eric Muggeridge in 1937, with the original aim to provide food, accommodation and education to children whose lives had been disrupted by the Spanish Civil War. ABOUT THE ROLE The Administration and ...
The Organisation Founded in 1937, Plan International, Inc. ( PII ) is a globally recognized non-profit dedicated to advancing children s rights and gender equality in both humanitarian and development contexts. With over 80 years of experience, Plan International addresses the root causes of challenges faced by girls and vulnerable children, working in 70 countries. The organization collaborates ...
Job Description We are looking to grow our team and engage a highly motivated and passionate Front Office Agent/Cashier who will work closely with the team to drive and deliver on the Fairmont promise, turning moments into memories.First impressions are everything! As a Front Office Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they hav...
Job Description Job Description To be an ambassador of the Front Office and the hotel, in and outside the work place. To provide a personal service to all the guests, fully aware and following the hotel standards and procedures. To ensure that all guests / visitors receive a warm welcome, cordially greeting them, helping them out from their car / taxi, opening the hotel doors for them as well as ...
Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties Summary We are looking to grow our team and engage a highly motivated and passionate Front Office Agent/Cashier who will work closely with the team to drive and deliver on the Fairmont promise, turning moments into memories. First impressions are everything! As a Fron...
Job Description We are looking to grow our team and engage a highly motivated and passionate Front Office Agent/Cashier who will work closely with the team to drive and deliver on the Fairmont promise, turning moments into memories. First impressions are everything! As a Front Office Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they ha...
The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction Summary We are looking to grow our team and engage...
Summit Recruitment & Search was established in 2009 to address the recruitment, mass recruitment, executive search, outsourcing and training needs of companies based in Kenya or wanting to enter the Kenyan, East African, South African and African market. Key Responsibilities: Overlook the complete Restaurant operation Relish in crunching numbers and controlling costs associated with running a pro...
Director of OperationsYour leadership as Director of Operations will inspire your team to be brand ambassadors, provide leadership and strategic planning to all departments in support of our service culture, maximise operations and guest satisfaction. You will lead the Operations team to new heights through guiding, mentoring, planning and execution. Ensuring that the guest and brand expectations...
Job Description Director of Operations Your leadership as Director of Operations will inspire your team to be brand ambassadors, provide leadership and strategic planning to all departments in support of our service culture, maximise operations and guest satisfaction. You will lead the Operations team to new heights through guiding, mentoring, planning and execution. Ensuring that the guest and b...