honey care africa

CUSTOMER CARE MANAGER Contract Type Permanent Country KENYA Location Nairobi Your opportunity Sidel is looking for a self motivated Cluster Customer Success Specialist / Customer Care Manager who will be part of the Customer Management organization reporting to the Lead Customer Care Manager. The incumbent will be responsible for supporting customer requests for emergencies, troubleshooting and t...

CARE knows that when barriers to progress are taken out of their way, women entrepreneurs are an unstoppable force. We know that when women business owners have the support, training, access to finance and digital skills they deserve, they thrive, creating opportunities not only for themselves but for everyone around them. Drawing on lessons from our own work and partners and collaborators around...

Sending pre-authorizations of Scheduled and non- scheduled admissions within the set guidelines. Follow-up on third party system delays.Following up on pre-approvals sent to insurers and notifying patient's on progress.Updating medical reports and progress reports to the insurer.Liaise with doctors on the day-to-day management of patients and obtain medical reports.Ensure smooth admission and dis...

CARE International is a major humanitarian agency delivering emergency relief and long-term international development projects. Summary The Humanitarian Advocacy Advisor for the Horn of Africa (HoA) will provide short-term support to the CARE regional office efforts to influence donors, UN agencies, partners and governments on the humanitarian crises in the region, with a specific focus on the cr...

1.People Management:a)Supervise Critical Care team in delivering individual and team targets by ensuring all nurses accurately perform their tasks, including admission, discharge, drug administration, clinical observations, IPC, and others, and lead performance appraisals.b)Prepare monthly work schedules (ROTA) and ensure efficient use of overtimes and locums.c)Provide leadership, ensuring staff ...

Avenue Hospital was founded in 1995 for the purpose of managing the outpatient department at the Hospital, and to extend medical services to corporate clientele through an innovative concept of Managed Healthcare. Mission: To provide high-quality care that exceeds our clients expectations. Key Responsibilities: Conduct daily in-patient rounds of the specific scheme beneficiaries admitted in the h...

Mission:To provide high-quality care that exceeds our clients' expectations.Key Responsibilities:Conduct daily in-patient rounds of the specific scheme beneficiaries admitted in the hospital.To ensure timely and appropriate admission, diagnosis, and treatment, care of patients and advise the hospital and the corporate accordingly.Ensure only authentic pre-authorizations are issued for clients see...

The Regional Humanitarian Advocacy Advisor will support CARE East and Central Africa (ECA) regional office efforts to influence donors, UN agencies, partners and governments on the humanitarian crises in the region. S/he will work along the Regional Director and Regional Humanitarian Director to represents CARE in Humanitarian Fora in the region.They will work to ensure that the diverse needs of ...

Director, Program Operations East and Central Africa at CARE

Amref Health Africa in Kenya is the country programme office of Amref Health Africa, Africa s largest International Health NGO. This is the largest and oldest country programme in Africa with an average annual budget of USD 40million JOB PURPOSE Amref Health Africa is seeking an experienced professional to provide PHCs overall strategic and technical leadership on policy analysis, generation and ...

IntroductionAga Khan University Hospital, Nairobi (AKUH, N) is a private not-for-profit teaching hospital that provides tertiary and secondary level healthcare services. It is one of the hospitals in East Africa accredited by the Joint Commission International from USA. The University Hospital has been providing high quality care for the people of East Africa and beyond for over 60 years.The Aga ...

Job Purpose:Reporting to the Team Leader Corporate Care Management, The role holder will be responsible for control and managing of the policy cycle through pre-authorization and case management, to ensure quality and cost effective care.Key responsibilities:Set the appropriate parameters for each admission (claim reserve, initial authorized cost and duration)Interact with clients and service pro...

Develop/review and monitor country/site-specific operating procedures, including for data collection and quality control, in line with the study protocolParticipate in development and review of study materials, including informed consent forms and data collection forms, to ensure appropriate contextualization and accurate translation local languages.Database testing to verify that error checks an...

Develop/review and monitor country/site-specific operating procedures, including for data collection and quality control, in line with the study protocolParticipate in development and review of study materials, including informed consent forms and data collection forms, to ensure appropriate contextualization and accurate translation local languages.Database testing to verify that error checks an...

CARE International is a major humanitarian agency delivering emergency relief and long-term international development projects. Summary The ideal candidate will understand the fundamentals of building and delivering advocacy strategy and implementation plan, can contribute to building this capacity with colleagues throughout the region; with experience advocating for the human rights in developme...

Sidel is looking for a self motivated Cluster Customer Success Specialist / Customer Care Manager who will be part of the Customer Management organization reporting to the Lead Customer Care Manager. The incumbent will be responsible for supporting customer requests for emergencies, troubleshooting and technical assistance during the warranty and life-cycle of the equipment. He/She will also be l...

The ideal candidate will understand the fundamentals of building and delivering advocacy strategy and implementation plan, can contribute to building this capacity with colleagues throughout the region; with experience advocating for the human rights in development or/and humanitarian contexts.ResponsibilitiesStrategy and Goal SettingInform and contribute to the implementation of the Global Advoc...

We are a panel of finest international and nationwide healthcare experts who have come together to launch state-of-art healthcare facilities in Kenya. Our Values All the operations at Lifecare Kenya Ltd are guided by our deeply ingrained core values Requirement: Qualifications : BHMS / BAMS / BDS, MHA Experience: 3 to 8 years Don't Keep Share!:WhatsAppTweet

Job Purpose/Mission The Customer Experience Department leads Support excellent (country-specific) customer experience through a smart customer journey and insightful, responsive analysis. Customer care officers help Engie Energy Access Kenya to develop strong relationships with our customers by trouble shooting of technical issues, answering customer's questions, resolve problems, escalate and fo...

ENGIE is a leading world group that provides low-carbon energy. Our group is a global reference in low-carbon energy and services. Job Purpose/Mission The Customer Experience Department leads Support excellent (country-specific) customer experience through a smart customer journey and insightful, responsive analysis. Customer care officers help Engie Energy Access Kenya to develop strong relation...

SoCha (a portmanteau of Social and Change) is an independent Monitoring, Evaluation and Learning (ME&L) firm that provides bespoke solutions to social challenges. Since our inception in 2010, we have grown from a consortium of globally-recognized experts who specialize in evaluating the effectiveness of development assistance, to a full-fledged ME&L services firm that specializes in advancing inn...

Key ResponsibilitiesHandle administrative tasks including document management, data entry, and preparing reportsAct as the first point of contact for external enquiries via email and telephone, directing them to the appropriate department or individualManage appointments and schedules for staff and residents, including organizing meetings and coordinating eventsMaintain accurate records of reside...

Scope of work and Deliverables The scope of work under this consultancy will specifically consist of: Map out relevant CSOs (including WROs), Care Work Organizations, and workers unions to be targeted with organizational strengthening activities on implementation of gender transformative policies. To understand the dynamic and evolving mapping of civil society organizations (CSOs), Care worker un...

In Kenya, Oxfam works with others to alleviate poverty and inequality. We work with the most vulnerable communities in the dry and remote northern regions, and in the impoverished slums of the capital, Nairobi. In Kenya, the highest poverty levels are in the northern pastoralist districts in some areas 95% of people fall below the poverty line. Scope of work and Deliverables The scope of work und...