Helpdesk support jobs

Kenya Wine Agencies Limited (KWAL) is the leading manufacturer and distributor of wines and spirits in Kenya , Eastern and Central Africa region. JOB PURPOSE Under the general guidance of the Assistant Systems Administrator, the intern will ensure proper administrative operation of the IT department and assist in managing the success of department tasks and projects relating to system and network...

The African Population and Health Research Center (APHRC) is a premier research-to- policy institution, generating evidence, strengthening research and related capacity in the African research and development ecosystem, and engaging policy to inform action on health and development. The Center is Africa-based and African-led, with its headquarters in Nairobi, Kenya, and a West Africa Regional Off...

With us, you will be Responsible for:Maintain and support point of sale and back-office systemsSupport new store openings, functionality enhancements and upgradesConfigure and maintain computers, POS peripherals, handheld terminals and networking equipment in retail storesProvide first level support to customers' requestsPerform diagnostics of customer issuesResolve customer issues by troubleshoo...

Job Purpose/Summary:Reporting to the Technical Support Team Leader, the job holder is responsible for call technical support and troubleshooting guidance pertaining to Wide Area Network (WAN), Local Area Network (LAN), Internet, data, voice, mail and managed LAN services queries from customers satisfactorily within the defined scope and laid down standards processes & procedures within the Helpde...

JOB PURPOSEUnder the general guidance of the Assistant Systems Administrator, the intern will ensure proper administrative operation of the IT department and assist in managing the success of department tasks and projects relating to system and network infrastructure administration issues at KWAL.RESPONSIBILITIES & ACCOUNTABILITIESArea 1: System AdministrationTechnical and operation support direc...

Key Roles and ResponsibilitiesSupport onboarding of new projects into the system by providing necessary user logins and supporting basic setup.Support system prep for new data entry cycles, ensuring they are completed in a timely manner.Consult with field data collection and project teams on configuring the Salesforce and TaroWorks interface to their preferences.With supervision from the direct s...

JOB PURPOSE Under the general guidance of the Assistant Systems Administrator, the intern will ensure proper administrative operation of the IT department and assist in managing the success of department tasks and projects relating to system and network infrastructure administration issues at KWAL. RESPONSIBILITIES & ACCOUNTABILITIES Area 1: System Administration Technical and operation support d...

Job Description Key Roles and Responsibilities Support onboarding of new projects into the system by providing necessary user logins and supporting basic setup. Support system prep for new data entry cycles, ensuring they are completed in a timely manner. Consult with field data collection and project teams on configuring the Salesforce and TaroWorks interface to their preferences. With supervisi...

Kenya Wine Agencies Limited (KWAL) is the leading manufacturer and distributor of wines and spirits in Kenya , Eastern and Central Africa region. JOB PURPOSE Under the general guidance of the Assistant Systems Administrator, the intern will ensure proper administrative operation of the IT department and assist in managing the success of department tasks and projects relating to system and network...

Job Purpose/Summary: Reporting to the Technical Support Team Leader, the job holder is responsible for call technical support and troubleshooting guidance pertaining to Wide Area Network (WAN), Local Area Network (LAN), Internet, data, voice, mail and managed LAN services queries from customers satisfactorily within the defined scope and laid down standards processes & procedures within the Helpd...

Key Roles and Responsibilities Support onboarding of new projects into the system by providing necessary user logins and supporting basic setup. Support system prep for new data entry cycles, ensuring they are completed in a timely manner. Consult with field data collection and project teams on configuring the Salesforce and TaroWorks interface to their preferences. With supervision from the dire...

JOB PURPOSE To learn basic IT operation process by working with IT colleagues to deliver standard software and hardware support services, as well as monitor and maintain a wide range of information sources, to contribute to the effective delivery of IT services. KEY ACCOUNTABILITIES (not all-inclusive) Learn by jointly working with colleagues to carry-out system and equipment maintenance tasks, s...

Activities and Tasks:Analytical review and mapping of gender integration in community health policies across 21 countries in ESAR.Conduct a gender review of national community health policies across ESAR countries, including identifying gaps and opportunities for the integration of gender responsive/transformative approaches, as well as specific consideration related to needs of adolescent girls....

How can you make a difference?Scope of WorkGoal and objective:The overarching goal of the consultancy is to strengthen gender and immunization programming at both the RO and CO level. The consultant will provide critical support in evidence generation and analysis, stakeholder advocacy, documentation of regional learnings, and technical support to gender activities under different grants (i.e., C...

# Key responsibilitiesThe role holder will be responsible for: Supporting: - Learning about and becoming an SME (subject matter expert) in all elements of the various card payment acceptance channels within King's supported by Income Services, including the eStore- The maintaining and provision of support to the online payment pathways supported, troubleshooting and assisting the associated King'...

The Senior IT Assistant will work under the direct supervision of a Senior Officer and the technical supervision of an IT Officer at Sub/Branch/MultiCountry office level. The incumbent may play a supervisory role in overlooking the daytoday activities of the Telecom Operators in the offices in the area of coverage. S/he has working relationships with UNHCR staff members in the office and other of...

UNICEF is the world s largest provider of vaccines for developing countries, UNICEF supports child health and nutrition, good water and sanitation, quality basic education for all boys and girls, and the protection of children from violence, exploitation, and AIDS Scope of Work Goal and objective: The overarching goal of the consultancy is to strengthen gender and immunization programming at both...

UNHCR was created in 1950, during the aftermath of the Second World War, to help millions of Europeans who had fled or lost their homes. We had three years to complete our work and then disband. Today, over 65 years later, our organization is still hard at work, protecting and assisting refugees around the world. About Job The Senior IT Assistant will work under the direct supervision of a Senior...

Description:More and more companies are using our Enterprise, so the support team is growing. When our customers have problems, they contact us and it is our goal to help them as quickly and awesomely as possible. We're looking for Support Engineers to support our Enterprise product installed and managed in the customer's virtualization environment.Support handles a wide variety of inquiries via ...

Andela provides companies with access to the top 1% of global tech talent. We identify high-potential developers on the African continent, shape them into world-class technical leaders, and pair them with companies as full-time, distributed team members. Summary More and more companies are using our Enterprise, so the support team is growing. When our customers have problems, they contact us and ...

Objectives of the Consultancy:The primary objective of this consultancy is to develop and implement an Electronic Electoral Management System (EEMS) that ensures the integrity, transparency, and efficiency of the youth elections to be carried out in Kwale County.Specific objectives:Designing and implementing a user-friendly interface for voter registration, candidate registration and nomination, ...

The Oslo Center was established in 2006 as an independent, non-partisan, non-governmental organization. The main areas of work have been peace, democracy and human rights, and through the years the mission of the Center has increasingly focused on democracy assistance. Objectives of the Consultancy: The primary objective of this consultancy is to develop and implement an Electronic Electoral Mana...

Job Description The Catholic University of Eastern Africa (CUEA), like most other universities, started in a modest way. It commenced as a graduate school of theology known as the Catholic Higher Institute of Eastern Africa (CHIEA). The Institute (CHIEA) was founded in 1984 by the regional ecclesiastical authority known as the Association of Member Episcopal Conferences of Eastern Africa (AMECEA)...

The Catholic University of Eastern Africa (CUEA), like most other universities, started in a modest way. It commenced as a graduate school of theology known as the Catholic Higher Institute of Eastern Africa (CHIEA). The Institute (CHIEA) was founded in 1984 by the regional ecclesiastical authority known as the Association of Member Episcopal Conferences of Eastern Africa (AMECEA). Eritrea, Ethio...