PURPOSE:To provide general customer service in respect to medical business customers.PRIMARY RESPONSIBILITIES:Receive and respond to Medical emergency lines and ensure 24 hour coverage.Resolve customers' communication through electronic and physical channels (Emails and walk in clients).Issuance of both in and outpatient approvals for admissible requests for insured members.Communication to stake...
CIC Insurance Group Limited, commonly referred to as CIC Group, is an insurance and investment group that operates mainly in Kenya, Uganda, South Sudan and MalawiPURPOSE: To provide general customer service in respect to medical business customers. PRIMARY RESPONSIBILITIES: Receive and respond to Medical emergency lines and ensure 24 hour coverage. Resolve customers communication through electron...
Job Ref. No: JHIL116Role PurposeInitiation and implementation of wellness activities to clients. Collaboration with the wellness team members towards effective execution of the preventive and promotive programs. Conducting Health Talks, Implementing Wellness schedules & Medical camps and development of surveillance and population health tools. Assisting in development and Implementation of Chroni...
Valley Hospital is a premier health facility located in Nakuru, offering diverse services with a mission to provide quality yet affordable healthcare. Education A bachelor s degree in a Business-related course. Experience: At least two years previous experience in a health- care setting, particularly in admissions, discharge planning, or patient services, is highly desirable. Communication Skills...
Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Job Ref. No: JHIL116 Role Purpose Initiation and implementation of wellness activiti...
Job Ref. No: JHIL116 Role Purpose Initiation and implementation of wellness activities to clients. Collaboration with the wellness team members towards effective execution of the preventive and promotive programs. Conducting Health Talks, Implementing Wellness schedules & Medical camps and development of surveillance and population health tools. Assisting in development and Implementation of Chro...
Mission:To provide high-quality care that exceeds our clients' expectations.Key Responsibilities:Conduct daily in-patient rounds of the specific scheme beneficiaries admitted in the hospital.To ensure timely and appropriate admission, diagnosis, and treatment, care of patients and advise the hospital and the corporate accordingly.Ensure only authentic pre-authorizations are issued for clients see...
Overall Purpose of the JobTo ensure the provision of high-quality customer service with respect to medical and non-medical business customers.Key ResponsibilitiesHandling customers' queries, complaints, and instructions received through all communication channels e.g. Calls, Emails etc, within a 24-hour coverage.Drive progress towards the goal to reduce operational costs and increase the total nu...
AAR Insurance is a licensed financial services provider in Kenya and a member of the Association of Kenya Insurers (AKI) with presence across the country through its intensive branch and broker network. Overall Purpose of the Job To ensure the provision of high-quality customer service with respect to medical and non-medical business customers. Key Responsibilities Handling customers queries, com...
Mission: To provide high-quality care that exceeds our clients expectations. Key Responsibilities: Conduct daily in-patient rounds of the specific scheme beneficiaries admitted in the hospital. To ensure timely and appropriate admission, diagnosis, and treatment, care of patients and advise the hospital and the corporate accordingly. Ensure only authentic pre-authorizations are issued for clients...
Avenue Hospital was founded in 1995 for the purpose of managing the outpatient department at the Hospital, and to extend medical services to corporate clientele through an innovative concept of Managed Healthcare. Mission: To provide high-quality care that exceeds our clients expectations. Key Responsibilities: Conduct daily in-patient rounds of the specific scheme beneficiaries admitted in the h...
Role SummaryEnsure high quality health and wellness services are given to all patients through provision of evidence-based clinical care and through continuous improvement in quality, patient safety and customer experience.Duties and ResponsibilitiesProvide proper management and treatment to patients in accordance with evidence-based medical practice and the clinical guidelines and protocols adop...
Overall Purpose of the Job To ensure the provision of high-quality customer service with respect to medical and non-medical business customers. Key Responsibilities Handling customers queries, complaints, and instructions received through all communication channels e.g. Calls, Emails etc, within a 24-hour coverage. Drive progress towards the goal to reduce operational costs and increase the total...
Halisi Family Hospital is a multi-specialty 25-bed inpatient and outpatient hospital in Kitengela, Kajiado county. Role Summary Ensure high quality health and wellness services are given to all patients through provision of evidence-based clinical care and through continuous improvement in quality, patient safety and customer experience. Duties and Responsibilities Provide proper management and t...
The U.S. Embassy to Kenya opened in 1964. Through sixteen Ambassadors since then, the Embassy has enriched the ties between the American and Kenyan people and served the needs of Americans in and around this East African hub Duties The incumbent serves as the post s nurse with responsibilities that include the medical care of Mission employees and eligible family members under MED approved clinic...
Aga Khan University Hospitals in Karachi, Pakistan and Nairobi, Kenya are private, not-for-profit institutions providing high quality health care. The Main Hospitals serve as the principal sites for clinical training for the University s Medical Colleges and Schools of Nursing and Midwifery in Pakistan and East Africa. Job Summary The successful candidate will ensure a seamless process for patien...
IntroductionAga Khan University Hospital, Nairobi is a private not-for-profit teaching hospital that provides tertiary and secondary level healthcare services. It is one of the hospitals in East Africa accredited by the Joint Commission International from USA. The University Hospital has been providing high quality care for the people of East Africa and beyond for over 60 years. Job SummaryThe su...
Job SummaryThe successful candidate will ensure a seamless process for patients seeking treatment and coming in for treatment from outside Nairobi, Kenya Enhancing medical tourism. He/she will also provide support for referrals for Outreach Centres.ResponsibilitiesBook and manage clinic slots;Respond to emails and phone calls;Assemble all information concerning patients' clinical background and r...
Job Purpose:Reporting to the Claims Manager, the incumbent will be responsible for customer satisfaction by increased personal contact with clients in hospital and reduce turnaround time in processing of medical claims and enhance cost effective care of medical claims.Key responsibilities:Posting reimbursements and provider invoice details into the Mashinani System.Maintain close contact with app...
Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi Job Purpose: Reporting to the Claims Manager, the incumbent will be responsible for customer satisfaction by increased personal contact with...
Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Job Summary To perform all the case management roles both at the contact centre and back office, which includes but not limited to: Responsibilities Sensitise an...
PURPOSE: To provide general customer service in respect to medical business customers. PRIMARY RESPONSIBILITIES: Receive and respond to Medical emergency lines and ensure 24 hour coverage. Resolve customers' communication through electronic and physical channels (Emails and walk in clients). Issuance of both in and outpatient approvals for admissible requests for insured members. Communication to...
Role Summary: The Clinical Coordinator at Penda Health Plays a key role in ensuring an exceptional patient experience through effective patient interaction, streamlined communication, and meticulous documentation and billing practices. From warmly welcoming patients to proactively addressing concerns and managing inquiries, this role plays a vital part in optimizing the front desk activities for ...
Description AAR Hospital's mission is to deliver an unparalleled patient experience through a customer-centered approach that leverages on innovation and an engaged workforce. The hospital is a 140-bed general hospital with an outpatient facility that has been purposefully separated from the urgent care unit. The urgent care unit is designed to receive patients who are in critical condition and n...
Page 1 of 3
Next Page