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Indepth Research Services (IRES) is an international training and consultancy organization with its head office in Nairobi, Kenya. IRES offers a comprehensive portfolio of technical training and education services designed for individuals, and organizations working in the agriculture; climate change and environment; disaster management; education; food and nutrition; health; humanitarian relief; ...

Customer service jobs in Nairobi. Purpose: The Head Customer Experience is responsible for the execution of customer experience initiatives in accordance with the CIC strategic plan to align with the company s vision. Primary Responsibilities: Lead customer experience function in accordance with the CIC strategic plan and the departmental budgets; Maintain oversight of the customer experience fun...

GENERAL JOB DESCRIPTION:This positions' key responsibilities are:Lead the development and execution of strategic plans for impact and corporate affairs initiatives, ensuring alignment with organizational goals and priorities.Build and manage relationships with key stakeholders, including grant donors and related partners, government agencies and community organizations, to support program objecti...

Collaborates with marketing representatives to fully understand product and communication needs.Identify existing communication gaps and share a plan with the Senior Managers on way forward.Liaise with the different department heads in the different clinical areas and have a listing of the key items that need to be communicated to the public.Maintain a schedule of the annual key communication mil...

TUME Middle Africa Consulting is a business advisory service offering support to Companies and business professionals who want to build their brands and markets in Africa. TUME works with selected independent professional partners to merge global expertise with local knowledge and deliver outstanding, actionable solutions. Engaging TUME will strengthen your professional capability significantly a...

Indepth Research Services (IRES) is an international training and consultancy organization with its head office in Nairobi, Kenya. IRES offers a comprehensive portfolio of technical training and education services designed for individuals, and organizations working in the agriculture; climate change and environment; disaster management; education; food and nutrition; health; humanitarian relief; ...

PURPOSE:The Head Customer Experience is responsible for the execution of customer experience initiatives in accordance with the CIC strategic plan to align with the company's vision.PRIMARY RESPONSIBILITIES:Lead customer experience function in accordance with the CIC strategic plan and the departmental budgets;Maintain oversight of the customer experience functions, ensuring adherence to signed S...

Summit Recruitment and Search Africa is a leading Recruitment and Executive Search agency head quartered in Kenya providing outstanding talent to a wide range of companies and NGOs in various business sectors across Africa.Our client, a company working with Veterinary products, is seeking an to join their team. The successful candidate will be responsible for conducting telesales calls to engage ...

Summit Recruitment and Search Africa is a leading Recruitment and Executive Search agency head quartered in Kenya providing outstanding talent to a wide range of companies and NGOs in various business sectors across Africa.Our client, a prominent market leader in material handling solutions is seeking to hire a . The successful candidate will be responsible for providing marketing support by impl...

Position Overview:The Head of Communication and Marketing at Ol Pejeta Conservancy is a key role focused on leading strategic communication and marketing initiatives to enhance the organization's profile and support its conservation efforts. The incumbent will spearhead innovative strategies to tell Ol Pejeta's story, increase awareness of its work, and mobilize support for conservation. This inv...

Specific Responsibilities:Under the overall supervision of the head of the Sustainable Mobility Unit, and the direct supervision of the Programme Manager for Active Mobility, Digitalization & Transport Integration and in close consultation with focal points from the Sustainable Mobility team and Communications team the Communication Consultant will be responsible for the overall coordination and ...

Strategic Leadership:Develop and implement an all-encompassing communications and marketing strategy that aligns with the organization's conservation goals and fundamental values.Provide visionary leadership to the communications and marketing teams, ensuring alignment, collaboration, and effective execution.Contribute to the organization's overall efforts by actively collecting and disseminating...

Ol Pejeta is the largest black rhino sanctuary in east Africa, and home to three of the world s last remaining northern white rhino. It is the only place in Kenya to see chimpanzees, in a Sanctuary established to rehabilitate animals rescued from the black market. Position Overview: The Head of Communication and Marketing at Ol Pejeta Conservancy is a key role focused on leading strategic communi...

Customer service jobs. Contact Centre is the Bank s point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice, Email and Social Media with an objective of ensuring all Queries, Requests and Complaints are handled in a timely manner and in line with the I&M Service Standards r...

The United Nations Environment Programme (UN Environment) is the leading global environmental authority that sets the world s environmental agenda, promotes the coherent implementation of the environmental dimension of sustainable development within the United Nations system and serves as an authoritative advocate for the environment. Specific Responsibilities: Under the overall supervision of th...

JOB PURPOSEContact Centre is the Bank's point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice, Email and Social Media with an objective of ensuring all Queries, Requests and Complaints are handled in a timely manner and in line with the I&M Service Standards resulting in ...

What we are looking for We are seeking a highly experienced, talented and hands-on individual to join our team as Head of Ecommerce, Africa. As the Head of Ecommerce you will be responsible for driving the digital strategy and online presence of our brand across Africa. You will work closely with cross-functional teams to develop and execute digital marketing campaigns, optimise our digital platf...

Summit Recruitment and Search Africa is a leading Recruitment and Executive Search agency head quartered in Kenya providing outstanding talent to a wide range of companies and NGOs in various business sectors across Africa.Our client, an established hotel is looking to recruit a The candidate will play a pivotal role in increasing brand awareness and driving revenue growth and for the hotel. The ...

Summit Recruitment and Search Africa is a leading Recruitment and Executive Search agency head quartered in Kenya providing outstanding talent to a wide range of companies and NGOs in various business sectors across Africa.Our client, charitable trust based in Kikambala, Kilifi County working to provide young people with the skills needed to drive sustainable improvements in their lives and lift ...

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. JOB PURPOSE Contact Centre is the Bank s point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice...

Job Purpose:Acting as 'flag bearer' for the Commission ensuring successful delivery of all Education and Community Engagement programmes and projects within the region reporting to the Heritage Manager. The successful candidate should have the right to work in Kenya and can travel within the country.Key Responsibilities:Supports the successful delivery of all education and community engagement pr...

The intern will work under the direct supervision of the Head of the Global Public Space Programme and will undertake the following duties: Support to develop technical and normative outputs, including spatial strategy, situational analyses reports, proposals, maps, plans, and designs for public spaces. Support to review normative tools, reports, research papers related to public space and public...

This position-specific job opening is being advertised for the position of Senior Humanitarian Affairs Officer/Deputy Head of Office in Nairobi, Kenya. Under the overall supervision of the Director of OAD, the incumbent will report to the Head of Office OCHA ROSEA (Regional Office for Southern and Eastern Africa). The Deputy Head of Office is expected to be available for emergency deployment/surg...

Promote and support the interest of Vi Agroforestry Be committed to and contribute to the fulfilment of the Vi Agroforestry strategy. Ensure and promote rightsbased approach. Ensure adherence to Vi Agroforestry policies, guidelines, operating procedures and workplans. Ensure compliance to donor requirements. Ensure high quality in all operations. Be committed to fighting corruption and fraud and ...