head of service management jobs

Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. The group offers a wide range of financial products and services in Insurance, Asset management, Banking and Property. Our Mission is to pr...

About the Job:The Head Chef must oversee daily operations, as well as delivering an extraordinary guest experience within the lodge. You will plan and supervise the activities of the team to ensure, not only the smooth and profitable running of the business, but also ensuring that we leave the world in a better place. It is important for the Head Chef to be involved in all aspects of the lodge ki...

Every day, over 2 000 &Beyonders set out to leave our world a better place by delivering an extraordinary guest experience. We have shared this ethos, of caring for the land, wildlife and people, since our inception in 1991; where a humble pledge was made in Africa and, now, applies to three continents. About the Job: The Head Chef must oversee daily operations, as well as delivering an extraordi...

Job DescriptionJob Purpose Develop and implement the strategy of Investment Banking in Kenya and coordinate the origination and execution of investment banking transactions in a timely and professional manner.Be part of an integrated team to ensure that the necessary processes, tools and systems are in place to facilitate the roll out and implementation of the CIB Kenya Strategy and East Africa S...

Experience:Proven experience of at least 5-12 years' experience in technology sales, minimum 3-5 years' experience working in cloud solutions in sales and business development. Proven track record of achieving targets in a Cloud/SaaS/Software organization. Strong knowledge of enterprise and public cloud solutions - preferably AWSSignificant experience of working with the executive level decision-...

PURPOSE: The Head Customer Experience is responsible for the execution of customer experience initiatives in accordance with the CIC strategic plan to align with the company s vision. PRIMARY RESPONSIBILITIES: Lead customer experience function in accordance with the CIC strategic plan and the departmental budgets; Maintain oversight of the customer experience functions, ensuring adherence to sign...

Gap Recruitment Services Limited is a leading recruitment firm in Kenya where International and local companies find just the right fit talent. Purpose The purpose of this role of Operations Manager is to ensures smooth logistical operations, including transportation, inventory management, and staff safety, to support effective project implementation and organizational efficiency. The holder will...

Lead BasiGo s Digital business managing the company s suite of digital products and services: Vehicle Telematics, PAYD Asset Management, Fare Collection and Booking Systems, and passenger counting.Communicate the product and business vision and be the voice of the customer for BasiGo s digital product portfolio both internally and externally.Manage the complete P&L for BasiGo s digital business s...

Customer service jobs in Nairobi. Purpose: The Head Customer Experience is responsible for the execution of customer experience initiatives in accordance with the CIC strategic plan to align with the company s vision. Primary Responsibilities: Lead customer experience function in accordance with the CIC strategic plan and the departmental budgets; Maintain oversight of the customer experience fun...

NGO job vacancies in Kenya. Trà caire was set up in 1973 as a charity to express the concern of the Irish Catholic Church for the suffering of people living in the world s poorest regions. Key Duties & Responsibilities Business Development (50%) Lead the review and implementation of Trócaire Somalia s funding strategy, in line with country programme needs and external funding opportunities Lead a...

PURPOSE:The Head Customer Experience is responsible for the execution of customer experience initiatives in accordance with the CIC strategic plan to align with the company's vision.PRIMARY RESPONSIBILITIES:Lead customer experience function in accordance with the CIC strategic plan and the departmental budgets;Maintain oversight of the customer experience functions, ensuring adherence to signed S...

TUME Middle Africa Consulting is a business advisory service offering support to Companies and business professionals who want to build their brands and markets in Africa. TUME works with selected independent professional partners to merge global expertise with local knowledge and deliver outstanding, actionable solutions. Engaging TUME will strengthen your professional capability significantly a...

TUME Middle Africa Consulting is a business advisory service offering support to Companies and business professionals who want to build their brands and markets in Africa. TUME works with selected independent professional partners to merge global expertise with local knowledge and deliver outstanding, actionable solutions. Engaging TUME will strengthen your professional capability significantly a...

Job Purpose:We are looking for an enthusiastic Head of Product, who is experienced in developing complex web and mobile app experiences with the ability to adapt, learn quickly and has excellent problem-solving skills. You'll work with a team of engineers, UI/UX designers to build scalable, fast and secure software that serves the needs of our customers all over Africa.Fun Fact: People at Jumba h...

TUME Middle Africa Consulting is a business advisory service offering support to Companies and business professionals who want to build their brands and markets in Africa. TUME works with selected independent professional partners to merge global expertise with local knowledge and deliver outstanding, actionable solutions. Engaging TUME will strengthen your professional capability significantly a...

TUME Middle Africa Consulting is a business advisory service offering support to Companies and business professionals who want to build their brands and markets in Africa. TUME works with selected independent professional partners to merge global expertise with local knowledge and deliver outstanding, actionable solutions. Engaging TUME will strengthen your professional capability significantly a...

Ramad bakeshoppe is a retail and wholesale distribution bake and pastry shop located in hargeisa somaliland. The plan of ramad bakeshoppe is to attain and maintain the interest of its customers with broad variety of fresh baked breads, pastries and beverages. Our vision is to build a strong position in the city and expand throughout the country by offering fresh baked quality products at a compet...

Overall job purposeWorking directly under the responsibility of the Head of Mission Kenya, the Programme Manager will be responsible for the overall coordination, technical representation and oversight, implementation, guidance and quality of the running and future project/s.TasksStrategy and VisionActively supports the values of Johanniter and shapes work accordingly.Contributes to the developme...

Job DescriptionThe Programme Manager is a senior national staff position within Johanniter International Assistance in Kenya. The overall objective of the position is to coordinate, oversee, implement and guide all Johanniter programmes in Kenya and to ensure their quality in line with internal Johanniter, donor and stakeholder standards.Job Responsibilities and AccountabilitiesOverall job purpos...

Job DescriptionTo lead, formulate and drive the strategies of Stanbic Investment Management Services LTD (SIMS) in line with the Standard Bank Group strategy. Enable effective identification, measurement, monitoring, reporting and regulatory compliance for all asset management risk types. Deliver value for the Group ensuring that the SIMS business is profitable, sustainable, grow market share, ac...

Jumba is a construction tech platform that simplifies B2B purchase and financing of construction materials Job Purpose: We are looking for an enthusiastic Head of Product, who is experienced in developing complex web and mobile app experiences with the ability to adapt, learn quickly and has excellent problem-solving skills. You ll work with a team of engineers, UI/UX designers to build scalable,...

Indepth Research Services (IRES) is an international training and consultancy organization with its head office in Nairobi, Kenya. IRES offers a comprehensive portfolio of technical training and education services designed for individuals, and organizations working in the agriculture; climate change and environment; disaster management; education; food and nutrition; health; humanitarian relief; ...

Key Accountabilities (Duties and Responsibilities)Perspective % Weighting (to add up to 100%) OutputProduct Development 25%Drive product monitoring and control of Cash Management products in liaison with Cash Management BDMs, Relationship Managers and other relevant stakeholders.Ensure implementation and cascade of all appropriate procedures in line with the requirements and process in 'user' uni...

Job DescriptionJob Purpose.To ensure the consistent integration, adoption and application of the Business & Commercial Banking (BCB) Customer Acquisition and Retention strategy and related toolbox(es) for Direct Banking offerings that will aggressively grow the client base in country (i.e. acquisition through ecosystems). To drive the implementation of the Direct Banking Client Solutions in count...