head of it service management

Sales and Service (40%)Grow the SME team s portfolio profitability by identifying new and existing customer potential including sales opportunities and new product promotion initiatives.Formulate business development strategies and objectives for the industry to meet changing market needsMonitor conformance of industry team using new relationship development proceduresMonitor results of customer ...

Accountant-Head of Payables Vacancy-Manufacturing, Ital GLOBAL - We are a comprehensive Human Capital and Quality Management Consultancy firm dedicated to helping organizations just like yours with their HR and Quality Management requirements. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return ...

Watu Credit Limited is a dynamic and fast-growing non-bank finance company. Watu Credit Limited harnesses technology to offer unsecured lending, primarily via mobile services. We aim to become the leading African provider of a broad set of inclusive financial products, delivered through technology in a fast, efficient and professional manner. Job Description Enterprise Risk Management (ERM) Desig...

Job purpose The Vendor Management Officer will be responsible for overseeing vendor relationships and ensuring that vendors comply with regulatory requirements, meet contractual obligations, and adhere to the bank's vendor management policies and procedures. The role will also be responsible for identifying and mitigating vendor-related risks and supporting the development and implementation of v...

Brief DescriptionAs the Head of Business Partnering - People & Culture, you will play a pivotal role in driving and facilitating the transformation of our company's culture and people agenda. You will provide strategic partnership to ensure the continuous achievement of our business strategy through targeted interventions in business and employee experience. Reporting directly to the Chief People...

ResponsibilitiesStrategyProvide effective, operational leadership and stewardship through active involvement in all programs and services.Ensure the continued financial viability of the organization's program/service units through sound fiscal management.Support in the development and implementation of strategic plans. Business Stream ManagementManage and optimize the performance of our multiple ...

Overall purposeThe Head of the Training Institute is an executive-level role, with the holder being responsible for the commercial and business growth strategy, and for providing overall leadership for the Institutes commercial and administrative activities.Reporting to the Director of the Institute, the position holder shall design, implement, and evaluate training programs designed to meet the ...

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-qualit...

Job purposeThe Vendor Management Officer will be responsible for overseeing vendor relationships and ensuring that vendors comply with regulatory requirements, meet contractual obligations, and adhere to the bank's vendor management policies and procedures. The role will also be responsible for identifying and mitigating vendor-related risks and supporting the development and implementation of ve...

Equity Bank Limited (The Bank ) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank s registered office is 9th Floor, Equity Centre, P.O. Box 75104 00200 Nairobi. Job purpose The Vendor Management Officer will be responsible for overseeing vendor relationships and ensuring that vendors comply with regulatory requirements, meet contrac...

Overall Job SummaryThe Head of Operations role is to provide strategic leadership for the ferry company's fleet operations, focusing on enhancing profitability, streamlining operations and logistics efficiency, and elevating customer experience. This role requires an entrepreneurial mind-set to drive innovation and foster a dedicated operations teamThe Head of Operations oversees all aspects of f...

To lead the development and implementation of the regional Exams marketing strategy and plans, ensuring alignment with the global marketing strategy, including the planning, delivery, and evaluation of marketing strategies across all Exams products. The Regional Head of Marketing, Exams, will work with the Exams Strategic Business Unit (SBU) to ensure that regional and country marketing programme...

Role Statement Purpose:To work alongside and deputize the Executive Chef. To produce meals and services within the required deadlines and to the company's set standards and customer satisfaction. To work within the food operating budget using the standard recipes and correct procedure.To issue request and check if same has been received according to request booked for kitchen raw materials.Key Re...

The British Council is a British organisation specialising in international cultural and educational opportunities. Summary To lead the development and implementation of the regional Exams marketing strategy and plans, ensuring alignment with the global marketing strategy, including the planning, delivery, and evaluation of marketing strategies across all Exams products. The Regional Head of Mark...

Job Summary To develop a functional banking management operating model and framework in a broadly defined business functional strategy; enabling horizontal implementation and adoption. Job Description Head of SME Job Summary / Purpose: To directly lead a relationship team(s) covering a portfolio of SME Banking customers To be a key member of the Business Banking & SME Leadership Team, driving bus...

People The human face of an organization, are its most cherished and valuable resources. In a world of multiple choices and multi-faceted people, you need someone to provide you with quality services that can cater to all your human resource needs at one go Overall Job Summary The Head of Operations role is to provide strategic leadership for the ferry company s fleet operations, focusing on enha...

Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Summary As the Head of Business Partnering People & Culture, you will play a pivotal role in driving and facilitating the transformation of...

Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Brief Description As the Head of Business Partnering - People & Culture, you will play a pivotal role in driving and facilitating the trans...

Indepth Research Services (IRES) is an international training and consultancy organization with its head office in Nairobi, Kenya. IRES offers a comprehensive portfolio of technical training and education services designed for individuals, and organizations working in the agriculture; climate change and environment; disaster management; education; food and nutrition; health; humanitarian relief; ...

Job SummaryTo develop a functional banking management operating model and framework in a broadly defined business functional strategy; enabling horizontal implementation and adoption.Job DescriptionHead of SMEJob Summary / Purpose:To directly lead a relationship team(s) covering a portfolio of SME Banking customersTo be a key member of the Business Banking & SME Leadership Team, driving business ...

Job Opportunity: Head of Technical Training Institute (Road Safety and Automotive Related Courses) Nairobi Career Management Centre is a Human Resources Management Consulting firm that offers comprehensive HR Services like Recruitment, Job Evaluation, Training, Payroll Outsourcing, Labor Compliance, Engagement surveys, Staffing Solutions & HRMS to businesses both at a strategic and operational le...

Admin jobs. Department/Division: Operations,Reporting To: Head of Operations, Sportpesa is looking to hire an Assistant Casino Manager Duties and Responsibilities Technical support Liaise with Customer Service teams throughout the estate and iforium / game providers to understand and document player disputes and ensure disputes are handled promptly, efficiently and fairly. Customer Service suppor...

Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance Job Summary To develop a functional banking management operating model and framework in a broadly defined business functional strategy; enabling horizontal implem...

JOB PURPOSE STATEMENTLoop is the flagship product that anchors the LOOP DFS strategy. Loop is anchored on platform strategy that could scale throughout Africa and be a mobile-based payment and financial services platform connecting consumers and merchants. The platform offers a variety of services, such as mobile money transfers, bill payments, P2P lending, and digital wallets for merchants to re...