head of digital services

Lead BasiGo s Digital business managing the company s suite of digital products and services: Vehicle Telematics, PAYD Asset Management, Fare Collection and Booking Systems, and passenger counting.Communicate the product and business vision and be the voice of the customer for BasiGo s digital product portfolio both internally and externally.Manage the complete P&L for BasiGo s digital business s...

Our client is one of the largest companies in the financial services industry in the region and is involved in provision of financial services personalized according to client needs and serving a niche market. The company is continuously innovating the design of financial products and services for today's constantly changing world. It is seeking to recruit a highly motivated, talented and innovat...

Customer service jobs in Nairobi. Purpose: The Head Customer Experience is responsible for the execution of customer experience initiatives in accordance with the CIC strategic plan to align with the company s vision. Primary Responsibilities: Lead customer experience function in accordance with the CIC strategic plan and the departmental budgets; Maintain oversight of the customer experience fun...

Description Our client is one of the largest companies in the financial services industry in the region and is involved in provision of financial services personalized according to client needs and serving a niche market. The company is continuously innovating the design of financial products and services for today s constantly changing world. It is seeking to recruit a highly motivated, talented...

GENERAL JOB DESCRIPTION:This positions' key responsibilities are:Lead the development and execution of strategic plans for impact and corporate affairs initiatives, ensuring alignment with organizational goals and priorities.Build and manage relationships with key stakeholders, including grant donors and related partners, government agencies and community organizations, to support program objecti...

TUME Middle Africa Consulting is a business advisory service offering support to Companies and business professionals who want to build their brands and markets in Africa. TUME works with selected independent professional partners to merge global expertise with local knowledge and deliver outstanding, actionable solutions. Engaging TUME will strengthen your professional capability significantly a...

PURPOSE: The Head Customer Experience is responsible for the execution of customer experience initiatives in accordance with the CIC strategic plan to align with the company s vision. PRIMARY RESPONSIBILITIES: Lead customer experience function in accordance with the CIC strategic plan and the departmental budgets; Maintain oversight of the customer experience functions, ensuring adherence to sign...

TUME Middle Africa Consulting is a business advisory service offering support to Companies and business professionals who want to build their brands and markets in Africa. TUME works with selected independent professional partners to merge global expertise with local knowledge and deliver outstanding, actionable solutions. Engaging TUME will strengthen your professional capability significantly a...

DescriptionOur client is one of the largest companies in the financial services industry in the region and is involved in provision of financial services personalized according to client needs and serving a niche market. The company is continuously innovating the design of financial products and services for today's constantly changing world. It is seeking to recruit a highly motivated, talented ...

Deloitte Consulting is a leading provider of innovative development solutions to U.S. and international donors, foundations, governments, and Fortune 500 companies Summary Our client is one of the largest companies in the financial services industry in the region and is involved in provision of financial services personalized according to client needs and serving a niche market. The company is co...

Customer service jobs. Contact Centre is the Bank s point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice, Email and Social Media with an objective of ensuring all Queries, Requests and Complaints are handled in a timely manner and in line with the I&M Service Standards r...

PURPOSE:The Head Customer Experience is responsible for the execution of customer experience initiatives in accordance with the CIC strategic plan to align with the company's vision.PRIMARY RESPONSIBILITIES:Lead customer experience function in accordance with the CIC strategic plan and the departmental budgets;Maintain oversight of the customer experience functions, ensuring adherence to signed S...

SABIS is a global education network that has an active presence in 20 countries on five continents. Schools in the SABISÂ Network educate over 70,000 students and implement a proven, proprietary system. SABISÂ Network schools provide students with a top-quality education that prepares them to meet the challenges of a changing world. The SABISÂ International School - Runda in Kenya will soon open ...

What we are looking for We are seeking a highly experienced, talented and hands-on individual to join our team as Head of Ecommerce, Africa. As the Head of Ecommerce you will be responsible for driving the digital strategy and online presence of our brand across Africa. You will work closely with cross-functional teams to develop and execute digital marketing campaigns, optimise our digital platf...

Ecobank Transnational Incorporated (ETI) acquired 75% of EABS Bank on the 16th of June 2008, and the bank consequently changed its name to Ecobank Kenya Limited. ETI subsequently increased its shareholding in the bank which is currently at 100% as at 31st December, 2016. Ecobank Kenya (EKE) had an asset base of Kes 47.12billion as at 31st December 2016. As at 31 December 2014, the bank was ranked...

Legal jobs Nairobi. The job holder will ensure administrative and project coordination support for the RIO division, ensuring that project and development work is carried out smoothly and efficiently. Duties And Responsibilities: Draft and review contracts, MoUs, leases and other University Agreements. Research and prepare legal opinions and reports on various legal issues as required. Prepare dr...

Company DescriptionAbout Digital Divide Data (DDD)Digital Divide Data (DDD) is a leading social enterprise focused on harnessing the power of technology to create sustainable employment opportunities for talented, underprivileged youth in Kenya. Our mission is to bridge the digital divide by providing high-quality, affordable digital services to businesses and organizations around the world.What ...

About the Role:Reporting to the Managing Director, the Head of ICT is a senior management role and part of HACO's executive leadership team.The Head of ICT will oversee processes, and technologies within HACO IT organization to ensure they deliver outcomes that support the goals of the business. The job holder will play a key leadership role in the critical strategic, technical, and management in...

KEY RESPONSIBILITIESA visionary, provide leadership, strategic direction and management within the Marketing Department supporting Business and Non-Business Units and ensure alignment of the activities with the overall Group Strategy and Brand guidelines.Work with local and international subsidiary Marketing & Communication teams to develop a Group Center of Excellence supporting marketing strate...

HACO Industries was established in the early 1970 s as single-product manufacturer. From those modest beginnings, HACO is now one of the region s leading FMCG manufacturers, supplying a wide range of products to the entire East African and COMESA Markets. About the Role: Reporting to the Managing Director, the Head of ICT is a senior management role and part of HACO s executive leadership team. T...

Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya incorporated with effect from January 1, 2016 and all KCB s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan KEY RESPONSIBILITIES A visionary, provide leadersh...

Description Are you energised by the thought of working in an organisation that supports people and communities to tackle the root causes of poverty and injustice? Do you love the idea of working in a global organisation with an inclusive and collaborative culture? Then Trocaire wants to hear from you! Read on for more details about this exciting opportunity The Opportunity Trócaire IT Operations...

Head of Program Management, Digital Health and Monitoring at Population Services International (PSI)

Job Title: Senior Manager - Merchant Acquiring (POS Team) Reports to: Head of Sales Department: Sales Location: Nairobi PROFILE INTRODUCTION Join our client, a leading provider of payment solutions in Africa, as a Senior Manager for Merchant Acquiring. This pivotal role owns the Profit & Loss (P&L) of the acquiring business for Point of Sale (POS), making it a cornerstone position within the orga...