head of department jobs

PURPOSE: The Head Customer Experience is responsible for the execution of customer experience initiatives in accordance with the CIC strategic plan to align with the company s vision. PRIMARY RESPONSIBILITIES: Lead customer experience function in accordance with the CIC strategic plan and the departmental budgets; Maintain oversight of the customer experience functions, ensuring adherence to sign...

JOB PURPOSE Reporting to the Head of Human Resources & Administration, the successful candidate will be responsible for aligning business objectives with management and employees and be the link between HR department and the business. He/She will be the Talent acquisition Lead for the Bank, oversee the learning and development of staff and be responsible for tactical and operational execution of ...

Our client, a well-established company in the FMCG sector and with a long track record in Kenya and overseas Markets, is hiring a Fleet and Logistics Coordinator.Purpose of the JobEnsuring consistent, cost effective and efficient product delivery systems to customersSafeguard OTIF (On Time In Full) to customer orders hence improving levels of customer satisfactionMaximum utilization of all motor ...

Job Purpose/MissionThe Customer Experience Department leads Support excellent (country-specific) customer experience through a smart customer journey and insightful, responsive analysis. Create & manage against a strategy and plan that speaks to the wider Group and Country strategic objectives. Lead market research, customer & team insights, practices of competitors, analysis of performance by bu...

HR jobs in Nairobi. Job Purpose Reporting to the Head of Human Resources & Administration, the successful candidate will be responsible for aligning business objectives with management and employees and be the link between HR department and the business. He/She will be the Talent acquisition Lead for the Bank, oversee the learning and development of staff and be responsible for tactical and opera...

We believe EVERYONE in the world deserves access to the internet and affordable communications. Communications have an incredibly positive impact on improving the lives of individuals and accelerating the economic and social growth of developing countries; yet 4.4 billion people around the world are still unconnected and many more are poorly serviced. At poa! we believe everyone deserves access t...

Crystal Recruit is a boutique recruitment firm that specializes in matching the right talent to the right job opportunities across Africa. We go out of our way to find that missing person for your business puzzle Responsibilities Build an efficient dispatch and distribution team through a strong mentorship program by creating a conducive work environment and culture, while promoting sound labour ...

Job Purpose/Mission The Customer Experience Department leads Support excellent (country-specific) customer experience through a smart customer journey and insightful, responsive analysis. Create & manage against a strategy and plan that speaks to the wider Group and Country strategic objectives. Lead market research, customer & team insights, practices of competitors, analysis of performance by b...

Summit Recruitment and Search Africa is a leading Recruitment and Executive Search agency head quartered in Kenya providing outstanding talent to a wide range of companies and NGO's in various business sectors across Africa.Our client, a leading Manufacturing Company in Nairobi, is looking to recruit a . The candidate will be responsible for supervising the complete performance of the sales team ...

Staffing and onboardingEnsure that prior to hiring that there are approvals for hire.Positions openings have been communicated.Where a job description in not in place, guide the HOD to develop one.Appropriate selection process and criteria are done as per processes in place.Conduct selection process.Manage transitions of staff from one department to another and ensure proper documentation is main...

Customer service jobs in Nairobi. Purpose: The Head Customer Experience is responsible for the execution of customer experience initiatives in accordance with the CIC strategic plan to align with the company s vision. Primary Responsibilities: Lead customer experience function in accordance with the CIC strategic plan and the departmental budgets; Maintain oversight of the customer experience fun...

Company DescriptionJob DescriptionChef De PartieWhat is in it for you:Employee benefit card offering discounted rates in Accor worldwideLearning programs through our Academies and the opportunity to earn qualifications while you workOpportunity to develop your talent and grow within your property and across the world!Ability to make a difference in the local community through our Corporate Social...

Company: Sportpesa Job Title: Assistant Casino Manager Industry: Betting Location: Nairobi Department / Division: Operations Reporting To: Head of Operations Gross Salary: Competitive Sportpesa is looking to hire an Assistant Casino Manager Duties and Responsibilities Technical support - Liaise with Customer Service teams throughout the estate and iforium / game providers to understand and docume...

ENGIE is a leading world group that provides low-carbon energy. Our group is a global reference in low-carbon energy and services. Job Purpose/Mission The Customer Experience Department leads Support excellent (country-specific) customer experience through a smart customer journey and insightful, responsive analysis. Create & manage against a strategy and plan that speaks to the wider Group and C...

KyU is located approximately 115 Km North East of Nairobi on Sagana Embu Highway. It is the successor to Kirinyaga Technical Institute which was conceived by the people of Kirinyaga way back in 1971 when the former head of state His Excellency the President, Hon. Daniel Arap Moi C.G.H., M.P. (then Vice-president) launched the Harambee Fund Raising Drive at the request of Kirinyaga people. Kirinya...

Job SummaryTo effectively support the in developing strategies throughout the credit cycle including prospect targeting and acquisition, exposure management, customer marketing, collections, and recovery. This also includes ensuring successful score card deployment, implementation, and performance tracking, building, and tracking test cases, Sampling responsibility to ensure credit quality is mai...

The World Wide Fund for Nature (WWF) is an international non-governmental organization founded in 1961, working in the field of the wilderness preservation, and the reduction of humanity s footprint on the environment. It was formerly named the World Wildlife Fund, which remains its official name in Canada and the United States MISSION OF THE DEPARTMENT To ensure the effective management and cont...

The Technical Advisor will have dual reporting to NEST360 Country Lead and Country Director who will be the immediate supervisors. He/she will have indirect reporting to the Head MOH Division of Newborn and Child Health. Specific roles and responsibilities will be as follows:Support the MoH newborn section in developing newborn care policies, strategies and guidelines.Assist in implementation of ...

Specific ResponsibilitiesIn all project sites:PROCUREMENT MANAGEMENTEnsure the respect of Tdh and donor purchase procedures;Identify and plan the delegation's procurement in collaboration with log/admin staff and Project Managers.Ensure respect of the quality of the purchase and the delivery deadlines;Follow up the order/purchase until delivery;Ensure regular purchases follow up in close collabor...

Vipingo Ridge is a five star private residential golfing destination on the beautiful Mombasa North Coast. Home to an outstanding Clubhouse with a 18-hole PGA Baobab Course, Beach Club & Private Airstrip. Responsibilities To plan and uphold mechanical and maintenance schedules by preparing daily, weekly, monthly, quarterly, and annual maintenance schedules that guarantee motor vehicles, equipment...

KyU is located approximately 115 Km North East of Nairobi on Sagana Embu Highway. It is the successor to Kirinyaga Technical Institute which was conceived by the people of Kirinyaga way back in 1971 when the former head of state His Excellency the President, Hon. Daniel Arap Moi C.G.H., M.P. (then Vice-president) launched the Harambee Fund Raising Drive at the request of Kirinyaga people. Kirinya...

Admin jobs. Department/Division: Operations,Reporting To: Head of Operations, Sportpesa is looking to hire an Assistant Casino Manager Duties and Responsibilities Technical support Liaise with Customer Service teams throughout the estate and iforium / game providers to understand and document player disputes and ensure disputes are handled promptly, efficiently and fairly. Customer Service suppor...

Brites Management Services Limited is one of the best leading Recruitment and HR consultancy companies in Nairobi, Kenya. We are registered and incorporated under Companies Act (Cap. 486) and we provide a complete range of HR Solutions. Our sole focus is to simplify the complexities of the HR department and help companies concentrate on the core business as we handle HR tasks more efficiently and...

About the position The Technical Advisor will work closely with the MoH s Division of Neonatal and Child Health under the Directorate of Family Health to support the development and implementation of newborn care policies, strategies and guidelines. He/she will also support the institutionalization of NEST360 newborn care packages into routine government systems. Reporting, roles and responsibili...