head of customer support

Experience:Proven experience of at least 5-12 years' experience in technology sales, minimum 3-5 years' experience working in cloud solutions in sales and business development. Proven track record of achieving targets in a Cloud/SaaS/Software organization. Strong knowledge of enterprise and public cloud solutions - preferably AWSSignificant experience of working with the executive level decision-...

TUME Middle Africa Consulting is a business advisory service offering support to Companies and business professionals who want to build their brands and markets in Africa. TUME works with selected independent professional partners to merge global expertise with local knowledge and deliver outstanding, actionable solutions. Engaging TUME will strengthen your professional capability significantly a...

TUME Middle Africa Consulting is a business advisory service offering support to Companies and business professionals who want to build their brands and markets in Africa. TUME works with selected independent professional partners to merge global expertise with local knowledge and deliver outstanding, actionable solutions. Engaging TUME will strengthen your professional capability significantly a...

GENERAL JOB DESCRIPTION:This positions' key responsibilities are:Lead the development and execution of strategic plans for impact and corporate affairs initiatives, ensuring alignment with organizational goals and priorities.Build and manage relationships with key stakeholders, including grant donors and related partners, government agencies and community organizations, to support program objecti...

TUME Middle Africa Consulting is a business advisory service offering support to Companies and business professionals who want to build their brands and markets in Africa. TUME works with selected independent professional partners to merge global expertise with local knowledge and deliver outstanding, actionable solutions. Engaging TUME will strengthen your professional capability significantly a...

GENERAL JOB DESCRIPTION:This positions' key responsibilities are:Assess potential risks and liabilities faced by the company and identify appropriate insurance coverage to effectively mitigate these risks. Ensure zero exposure to loss.Ensures that the Company's insurance coverage complies with applicable regulations and the strategic direction of the Company. Zero litigations.Conduct thorough mar...

TUME Middle Africa Consulting is a business advisory service offering support to Companies and business professionals who want to build their brands and markets in Africa. TUME works with selected independent professional partners to merge global expertise with local knowledge and deliver outstanding, actionable solutions. Engaging TUME will strengthen your professional capability significantly a...

Job DescriptionJob PurposeDevelop and implement the strategy of Investment Banking in Kenya and coordinate the origination and execution of investment banking transactions in a timely and professional manner.Be part of an integrated team to ensure that the necessary processes, tools and systems are in place to facilitate the roll out and implementation of the CIB Kenya Strategy and East Africa St...

Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. "Africa is our home, we drive her growth Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. This sets the primary goals and standard of excellence we intend to achie...

Brief Description This position oversees Kenya Airways' Technology Operations teams, ensuring the availability, reliability, and security of information systems and technology services, with a primary focus on delivering resilient services and driving continuous improvement for customer satisfaction. Detailed Description This role involves developing organizational and technological goals, identi...

What we are looking for We are seeking a highly experienced, talented and hands-on individual to join our team as Head of Ecommerce, Africa. As the Head of Ecommerce you will be responsible for driving the digital strategy and online presence of our brand across Africa. You will work closely with cross-functional teams to develop and execute digital marketing campaigns, optimise our digital platf...

He/She will be tasked with maximizing the company revenue generation and optimizing resource allocation (marketing and trade-marketing investments, SG&A). You will provide the Africa Head Office with support functions by having a deep understanding of the market forces and business performance and supporting the strategic decision-making process. Along with the local Operations Business Partner a...

A visionary, provide leadership, strategic direction and management within the Marketing Department supporting Business and Non-Business Units and ensure alignment of the activities with the overall Group Strategy and Brand guidelines.Work with local and international subsidiary Marketing & Communication teams to develop a Group Center of Excellence supporting marketing strategy development and i...

Corporate Staffing Services is a leading recruitment agency in Kenya providing complete recruitment services. In the last ten years we have been partners to local and foreign businesses looking to hire Kenyan professionals. We have recruited for diverse clients in different sectors and industries. Summary He/She will be tasked with maximizing the company revenue generation and optimizing resource...

Finance accounting jobs in Kenya. Reporting to: Africa FP&A Director and Kenya Country ManagerGross Salary: Ksh 400k 500k, Our client in the FMCG is seeking to hire a Finance Business Partner who is strong in-market Finance and Business partnership in a commercially driven affiliate. He/She will be tasked with maximizing the company revenue generation and optimizing resource allocation (marketing...

Customer service jobs. Contact Centre is the Bank s point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice, Email and Social Media with an objective of ensuring all Queries, Requests and Complaints are handled in a timely manner and in line with the I&M Service Standards r...

JOB PURPOSEContact Centre is the Bank's point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice, Email and Social Media with an objective of ensuring all Queries, Requests and Complaints are handled in a timely manner and in line with the I&M Service Standards resulting in ...

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. JOB PURPOSE Contact Centre is the Bank s point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice...

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. JOB PURPOSE Contact Centre is the Bank s point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice...

KEY RESPONSIBILITIESA visionary, provide leadership, strategic direction and management within the Marketing Department supporting Business and Non-Business Units and ensure alignment of the activities with the overall Group Strategy and Brand guidelines.Work with local and international subsidiary Marketing & Communication teams to develop a Group Center of Excellence supporting marketing strate...

About the Role:Reporting to the Managing Director, the Head of ICT is a senior management role and part of HACO's executive leadership team.The Head of ICT will oversee processes, and technologies within HACO IT organization to ensure they deliver outcomes that support the goals of the business. The job holder will play a key leadership role in the critical strategic, technical, and management in...

KEY RESPONSIBILITIESA visionary, provide leadership, strategic direction and management within the Marketing Department supporting Business and Non-Business Units and ensure alignment of the activities with the overall Group Strategy and Brand guidelines.Work with local and international subsidiary Marketing & Communication teams to develop a Group Center of Excellence supporting marketing strate...

KEY RESPONSIBILITIESBranch strategic input and planningBusiness Growth & DevelopmentMarketing & Brand ManagementRelationship Management & Customer experienceBranch OperationsLeadership & People ManagementRisk & ComplianceMAIN RESPONSIBILTIES Branch Strategic input and planning:Contributes to the completion of the Sidian Bank Retail Operational plan by preparing and implementing a branch business ...

Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya incorporated with effect from January 1, 2016 and all KCB s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan KEY RESPONSIBILITIES A visionary, provide leadersh...