Head of customer experience vacancies

PURPOSE: The Head Customer Experience is responsible for the execution of customer experience initiatives in accordance with the CIC strategic plan to align with the company s vision. PRIMARY RESPONSIBILITIES: Lead customer experience function in accordance with the CIC strategic plan and the departmental budgets; Maintain oversight of the customer experience functions, ensuring adherence to sign...

Customer service jobs in Nairobi. Purpose: The Head Customer Experience is responsible for the execution of customer experience initiatives in accordance with the CIC strategic plan to align with the company s vision. Primary Responsibilities: Lead customer experience function in accordance with the CIC strategic plan and the departmental budgets; Maintain oversight of the customer experience fun...

PURPOSE:The Head Customer Experience is responsible for the execution of customer experience initiatives in accordance with the CIC strategic plan to align with the company's vision.PRIMARY RESPONSIBILITIES:Lead customer experience function in accordance with the CIC strategic plan and the departmental budgets;Maintain oversight of the customer experience functions, ensuring adherence to signed S...

Experience:Proven experience of at least 5-12 years' experience in technology sales, minimum 3-5 years' experience working in cloud solutions in sales and business development. Proven track record of achieving targets in a Cloud/SaaS/Software organization. Strong knowledge of enterprise and public cloud solutions - preferably AWSSignificant experience of working with the executive level decision-...

Sales & Marketing Jobs In Kenya Job Purpose: To drive customer digital platform adoption through digital registrations and utilization in order to increase revenue and improve client experience on digital channels for existing & new Personal & Private Banking customers. Qualifications Minimum QualificationsType of Qualification: First DegreeField of Study: Business Commerce Experience RequiredDig...

TUME Middle Africa Consulting is a business advisory service offering support to Companies and business professionals who want to build their brands and markets in Africa. TUME works with selected independent professional partners to merge global expertise with local knowledge and deliver outstanding, actionable solutions. Engaging TUME will strengthen your professional capability significantly a...

TUME Middle Africa Consulting is a business advisory service offering support to Companies and business professionals who want to build their brands and markets in Africa. TUME works with selected independent professional partners to merge global expertise with local knowledge and deliver outstanding, actionable solutions. Engaging TUME will strengthen your professional capability significantly a...

GENERAL JOB DESCRIPTION:This positions' key responsibilities are:Assess potential risks and liabilities faced by the company and identify appropriate insurance coverage to effectively mitigate these risks. Ensure zero exposure to loss.Ensures that the Company's insurance coverage complies with applicable regulations and the strategic direction of the Company. Zero litigations.Conduct thorough mar...

Job DescriptionJob PurposeDevelop and implement the strategy of Investment Banking in Kenya and coordinate the origination and execution of investment banking transactions in a timely and professional manner.Be part of an integrated team to ensure that the necessary processes, tools and systems are in place to facilitate the roll out and implementation of the CIB Kenya Strategy and East Africa St...

GENERAL JOB DESCRIPTION:This positions' key responsibilities are:Lead the development and execution of strategic plans for impact and corporate affairs initiatives, ensuring alignment with organizational goals and priorities.Build and manage relationships with key stakeholders, including grant donors and related partners, government agencies and community organizations, to support program objecti...

TUME Middle Africa Consulting is a business advisory service offering support to Companies and business professionals who want to build their brands and markets in Africa. TUME works with selected independent professional partners to merge global expertise with local knowledge and deliver outstanding, actionable solutions. Engaging TUME will strengthen your professional capability significantly a...

TUME Middle Africa Consulting is a business advisory service offering support to Companies and business professionals who want to build their brands and markets in Africa. TUME works with selected independent professional partners to merge global expertise with local knowledge and deliver outstanding, actionable solutions. Engaging TUME will strengthen your professional capability significantly a...

Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. "Africa is our home, we drive her growth Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. This sets the primary goals and standard of excellence we intend to achie...

Indepth Research Services (IRES) is an international training and consultancy organization with its head office in Nairobi, Kenya. IRES offers a comprehensive portfolio of technical training and education services designed for individuals, and organizations working in the agriculture; climate change and environment; disaster management; education; food and nutrition; health; humanitarian relief; ...

Our client is one of the largest companies in the financial services industry in the region and is involved in provision of financial services personalized according to client needs and serving a niche market. The company is continuously innovating the design of financial products and services for today's constantly changing world. It is seeking to recruit a highly motivated, talented and innovat...

Job Description Develop and implement the strategy of Investment Banking in Kenya and coordinate the origination and execution of investment banking transactions in a timely and professional manner. Be part of an integrated team to ensure that the necessary processes, tools and systems are in place to facilitate the roll out and implementation of the CIB Kenya Strategy and East Africa IB Strategy...

Job DescriptionTo lead, formulate and drive the strategies of Stanbic Investment Management Services LTD (SIMS) in line with the Standard Bank Group strategy. Enable effective identification, measurement, monitoring, reporting and regulatory compliance for all asset management risk types. Deliver value for the Group ensuring that the SIMS business is profitable, sustainable, grow market share, ac...

Job DescriptionJob Purpose.To ensure the consistent integration, adoption and application of the Business & Commercial Banking (BCB) Customer Acquisition and Retention strategy and related toolbox(es) for Direct Banking offerings that will aggressively grow the client base in country (i.e. acquisition through ecosystems). To drive the implementation of the Direct Banking Client Solutions in count...

Description Our client is one of the largest companies in the financial services industry in the region and is involved in provision of financial services personalized according to client needs and serving a niche market. The company is continuously innovating the design of financial products and services for today s constantly changing world. It is seeking to recruit a highly motivated, talented...

Head of Customer Experience at Molars

DescriptionOur client is one of the largest companies in the financial services industry in the region and is involved in provision of financial services personalized according to client needs and serving a niche market. The company is continuously innovating the design of financial products and services for today's constantly changing world. It is seeking to recruit a highly motivated, talented ...

Brief Description This position oversees Kenya Airways' Technology Operations teams, ensuring the availability, reliability, and security of information systems and technology services, with a primary focus on delivering resilient services and driving continuous improvement for customer satisfaction. Detailed Description This role involves developing organizational and technological goals, identi...

What we are looking for We are seeking a highly experienced, talented and hands-on individual to join our team as Head of Ecommerce, Africa. As the Head of Ecommerce you will be responsible for driving the digital strategy and online presence of our brand across Africa. You will work closely with cross-functional teams to develop and execute digital marketing campaigns, optimise our digital platf...

CIC Insurance Has Vacancies For You To Apply Today!! Network Security Engineer Job CIC Insurance,Customer Service Assistant Job CIC Insurance,Head of Customer Experience Job CIC Insurance,Head of Marketing and Communication Job CIC Insurance,Accounts Assistant Medical Job CIC Insurance 1. Network Security Engineer Job CIC Insurance Responsible for the configuration and installation of network app...