Guest Service Manager jobs in Nairobi

Hospitality jobs in Kenya. Gross Salary: Ksh 120k 150k, Our client in the hospitality industry seeks to hire a Spa Manager who will be in charge of overseeing a spa facility and spa treatments. As the Spa Manager, he/she will play a very important role in the day-to-day operations of the SPA and health club department. Should strive to maintain and motivate the entire SPA team, and also be able t...

JOB TITLE: GENERAL MANAGER-FOOD AND BEVERAGE About This Job: Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan. On behalf of our client, we are looking for a competent , skilled, and experienced General Manager Food and Beverage to work in Nairobi, Kenya...

Job Description We are seeking a dynamic leader to join our fast-paced hotel team as the Operations Manager. The Operations Manager will be responsible for overseeing the general hotel operations, quality standards throughout the hotel and provide an excellent experience for maximizing guest s satisfaction and strategic development of the hotel. This role is also responsible for overseeing accomm...

Key ResponsibilitiesAlways demonstrate sincere customer focus and true appreciation for the guest experience.Be the single point of contact for Dignitaries, VIP, and VVIP guests and coordinate their Spa experience.Develop and maintain an adequate professional product program.Develop and maintain retail product program.Ensure all dealings with guests at the spa and health club area meet or exceed ...

Job Description Assist in overseeing the daily operations of the food and beverage outlets, ensuring high standards of service and quality. Monitor inventory levels and order supplies as needed to maintain optimal stock levels. Ensure compliance with health and safety regulations and hotel policies. Assist in recruiting, training, and supervising food and beverage staff. Schedule staff shifts and...

Job Summary:The General Manager will be responsible for overseeing all aspects of the restaurant's operations, as well as the development and management of outdoor recreation facilities. This pivotal role involves developing and implementing strategic plans, managing resources effectively, and ensuring the delivery of unparalleled service to our customers. The ideal candidate will possess extensi...

Q-Sourcing Servtec Group is a global management consulting firm that helps people make significant improvements to their business performance and realize their most important career goals. Job Summary: The General Manager will be responsible for overseeing all aspects of the restaurant s operations, as well as the development and management of outdoor recreation facilities. This pivotal role invo...

Job Description OVERALL PURPOSE OF THE JOB. Join our esteemed hotel team and be part of an unforgettable hospitality experience. Situated in the heart of Kisumu, our hotel stands as a beacon of luxury, renowned for its impeccable service, exquisite accommodations, and world-class amenities. We are dedicated to creating exceptional guest experiences and are seeking a talented Sales Marketing Manag...

Job Description What you will be doing: Solicit group, transient and/or banquet business, and reach consistent achievement of sales objectives Establish parameters, quotes and negotiate prices and seal contracts Participate in tradeshows, conventions and promotional events Maintain accounts, contact, activity and business details Closely monitors accounts revenue and business production for the c...

Job Description:Assist in overseeing the daily operations of the food and beverage outlets, ensuring high standards of service and quality.Monitor inventory levels and order supplies as needed to maintain optimal stock levels.Ensure compliance with health and safety regulations and hotel policies.Assist in recruiting, training, and supervising food and beverage staff.Schedule staff shifts and man...

Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties Responsibilities Assist in overseeing the daily operations of the food and beverage outlets, ensuring high standards of service and quality. Monitor inventory levels and order supplies as needed to maintain optimal stock levels. Ensure compliance with health and safet...

Job DescriptionWhat you will be doing:Solicit group, transient and/or banquet business, and reach consistent achievement of sales objectivesEstablish parameters, quotes and negotiate prices and seal contractsParticipate in tradeshows, conventions and promotional eventsMaintain accounts, contact, activity and business detailsClosely monitors accounts revenue and business production for the corpora...

Company DescriptionJob DescriptionEXECUTIVE RESPONSIBILITIES & EMPOWERMENTEnsures that all events run smoothly and guests are well looked after from the moment they arrive to the time they leaveEnquires whether guests are satisfied throughout the EventsOffers attentive service to guests, adapting to any constraintsEstablishes good relations with guests, offering advice and fostering customer loya...

Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties What you will be doing: Solicit group, transient and/or banquet business, and reach consistent achievement of sales objectives Establish parameters, quotes and negotiate prices and seal contracts Participate in tradeshows, conventions and promotional events Maintain a...

As the Hotel Front Office Manager, you will be responsible for ensuring the smooth operation of the front desk, guest services, and reservations in our 4-star hotel. You will lead a team of front desk staff to provide excellent customer service to our guests and ensure that all front office operations run efficiently.Key Responsibilities:Manage and oversee all front office operations including re...

Company Description"Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.Do what you love, care for the world,...

Kingfisher Nest Hotel, located in the heart of Westlands, Nairobi, offers the ultimate urban experience with the exceptional facilities and pristine service. Summary As the Hotel Front Office Manager, you will be responsible for ensuring the smooth operation of the front desk, guest services, and reservations in our 4-star hotel. You will lead a team of front desk staff to provide excellent custo...

Position Summary: As the Hotel Front Office Manager, you will be responsible for ensuring the smooth operation of the front desk, guest services, and reservations in our 4-star hotel. You will lead a team of front desk staff to provide excellent customer service to our guests and ensure that all front office operations run efficiently. Key Responsibilities: Manage and oversee all front office ope...

Company DescriptionJob DescriptionAssistant Maintenance ManagerYour leadership as Assistant Maintenance Manager will inspire your team at Fairmont The Norfolk to be brand ambassadors, provide leadership and strategic planning to all departments in support of our service culture, maximize operations and guest satisfaction. You will provide leadership and strategic planning to maintain the hotels' ...

Job Description Reporting to the General Manager, the Spa Manager is a Head of Department position, who will be in charge of the opening of the hotel wellness facility (preopening), and managing the operation and business sides of the facility : Establish, direct and maintain the standards of Spa's etiquette and service in all interactions with guests and employees. Consistency and understanding ...

Reporting to the General Manager, the Spa Manager is a Head of Department position, who will be in charge of the opening of the hotel wellness facility (preopening), and managing the operation and business sides of the facility :Establish, direct and maintain the standards of Spa s etiquette and service in all interactions with guests and employees.Consistency and understanding when implementing ...

Company DescriptionJob DescriptionOffice and Administration ManagerAs a sales coordinator, you will perform general office duties and support the sales team achieve their set objectives.What is in it for you:Employee benefit card offering discounted rates in Accor worldwideLearning programs through our Academies and the opportunity to earn qualifications while you workOpportunity to develop your ...

Reporting to the General Manager, the Spa Manager is a Head of Department position, who will be in charge of the opening of the hotel wellness facility (preopening), and managing the operation and business sides of the facility :Establish, direct and maintain the standards of Spa's etiquette and service in all interactions with guests and employees.Consistency and understanding when implementing ...

About the Job:The Head Chef must oversee daily operations, as well as delivering an extraordinary guest experience within the lodge. You will plan and supervise the activities of the team to ensure, not only the smooth and profitable running of the business, but also ensuring that we leave the world in a better place. It is important for the Head Chef to be involved in all aspects of the lodge ki...