guest relations manager jobs

Every day, over 2 000 &Beyonders set out to leave our world a better place by delivering an extraordinary guest experience. We have shared this ethos, of caring for the land, wildlife and people, since our inception in 1991; where a humble pledge was made in Africa and, now, applies to three continents. KEY OUTPUTS: Managerial: Assist the General Manager in the overall responsibility for the effe...

Are you seeking a role in a company that values progress, humility, and technical excellence equally? At M-KOPA, we have a dedicated guest and global administration team of professionals committed to fostering an environment where every team member feels valued. We prioritize knowledge sharing and continuous learning to support personal and professional growth. Join us in creating a culture of ex...

M-KOPA s mission is to make high quality energy affordable to everyone. OUR GROWTH SO FAR M-KOPA has connected more than 400,000 homes in Kenya,Tanzania and Uganda to solar power with over 550 new homes being added every day. Summary Are you seeking a role in a company that values progress, humility, and technical excellence equally? At M-KOPA, we have a dedicated guest and global administration ...

The Head Chef must oversee daily operations, as well as delivering an extraordinary guest experience within the lodge. You will plan and supervise the activities of the team to ensure, not only the smooth and profitable running of the business, but also ensuring that we leave the world in a better place. It is important for the Head Chef to be involved in all aspects of the lodge kitchen operatio...

Every day, over 2 000 &Beyonders set out to leave our world a better place by delivering an extraordinary guest experience. We have shared this ethos, of caring for the land, wildlife and people, since our inception in 1991; where a humble pledge was made in Africa and, now, applies to three continents. SUMMARY The Head Chef must oversee daily operations, as well as delivering an extraordinary gu...

The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or ot...

Job Description (Roles and Responsibilities) 1Main purpose of job:This is an exciting opportunity to work in one of Nairobi's biggest Foreign Missions, supporting the planning and delivery of events for the High Commissioner (HC), two Deputy High Commissioners' (DHCs) and other High Commission events. The job holder will be expected to work with the Residence & Events Manager to plan and deliver ...

Job SummaryServes as the property Manager on Duty and oversees all property operations during the overnight shift. Ensures that the highest levels of hospitality and service are provided during the overnight shift. Represents property management in resolving any guest or property related situation. Personally assisting in resolving any issues and completing tasks.CANDIDATE PROFILEEducation And Ex...

The British High Commission in Nairobi is the diplomatic mission of the United Kingdom in Nairobi. It is located in the Upper Hill area of Nairobi.The British High Commission in Kenya maintains and develops relations between the UK and Kenya. Main purpose of job: This is an exciting opportunity to work in one of Nairobi s biggest Foreign Missions, supporting the planning and delivery of events fo...

Job Description We are looking to grow our team and engage a highly motivated and passionate Sales Coordinator who will be responsible for performing daily tasks that assist the Sales Office and Group Sales Managers in alignment with the department's long-term goals and objectives. Assist the Directors in implementing strategies and operational tasks within the luxury, leisure, and business trave...

Key ResponsibilitiesUnder the supervision of the Departmental Trainer and Training Manager, the intern shall learn to:Be knowledgeable of all services and products offered by the hotel.Monitor operating supplies, and equipment and reduce spoilage and wastage successfully.Ensure that the place of work and surrounding area is kept clean and always organized.Have a thorough knowledge and understandi...

Kempinski Hotels S.A. is Europe s oldest luxury hotel group. The group now has its head office in Geneva but was founded in Berlin in 1897 as the Hotelbetriebs-Aktiengesellschaft . Key Responsibilities Under the supervision of the Departmental Trainer and Training Manager, the intern shall learn to: Be knowledgeable of all services and products offered by the hotel. Monitor operating supplies, an...

BACKGROUND: The AACC is a fellowship of 210 Member Churches and Christian Councils in 43 African countries. The organization has its Secretariat in Nairobi, Kenya, a Regional Office in Lome, Togo and a Liaison Office to the African Union in Addis Ababa, Ethiopia. The organization has a 104- room hotel with state of the art conference rooms, and gym. Management is looking for a self-motivated Exec...

Director of OperationsYour leadership as Director of Operations will inspire your team to be brand ambassadors, provide leadership and strategic planning to all departments in support of our service culture, maximise operations and guest satisfaction. You will lead the Operations team to new heights through guiding, mentoring, planning and execution. Ensuring that the guest and brand expectations...

Job Description Director of Operations Your leadership as Director of Operations will inspire your team to be brand ambassadors, provide leadership and strategic planning to all departments in support of our service culture, maximise operations and guest satisfaction. You will lead the Operations team to new heights through guiding, mentoring, planning and execution. Ensuring that the guest and b...

Job DescriptionDirector of OperationsYour leadership as Director of Operations will inspire your team to be brand ambassadors, provide leadership and strategic planning to all departments in support of our service culture, maximise operations and guest satisfaction. You will lead the Operations team to new heights through guiding, mentoring, planning and execution. Ensuring that the guest and bra...

DescriptionReporting to the Training Manager, the trainee will be responsible for learning and familiarizing with various activities and operations within their departments. He/ She will be required to uphold company policies and requirements at all times.Key ResponsibilitiesUnder the supervision of the Departmental Trainer and Training Manager, the intern shall learn to:Be knowledgeable of all s...

Job DescriptionDirector of OperationsYour leadership as Director of Operations will inspire your team to be brand ambassadors, provide leadership and strategic planning to all departments in support of our service culture, maximise operations and guest satisfaction. You will lead the Operations team to new heights through guiding, mentoring, planning and execution. Ensuring that the guest and bra...

Kempinski Hotels S.A. is Europe s oldest luxury hotel group. The group now has its head office in Geneva but was founded in Berlin in 1897 as the Hotelbetriebs-Aktiengesellschaft . Summary Reporting to the Training Manager, the trainee will be responsible for learning and familiarizing with various activities and operations within their departments. He/ She will be required to uphold company poli...

Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties Director of Operations Your leadership as Director of Operations will inspire your team to be brand ambassadors, provide leadership and strategic planning to all departments in support of our service culture, maximise operations and guest satisfaction. You will lead t...

The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. Director of Operations Your leadership as Director of Operations will inspire your team to be brand ambassadors, provide leadership and strategic planning to all...

Reporting to the Training Manager, the trainee will be responsible for learning and familiarizing with various activities and operations within their departments. He/She will be required to uphold company policies and requirements at all times.Key ResponsibilitiesUnder the supervision of the Departmental Trainer and Training Manager, the trainee shall learn to:Create the hotel media and marketing...

As a Duty Manager, you will be responsible for the supervision of the smooth and efficient daily operation of the Front Desk and ensures that all hotel guests and visitors receive an optimum level of service and care at all times.What's In It For YouEmployee benefit card offering discounted rates in Accor worldwide.Learning programs through our AcademiesOpportunity to develop your talent and grow...

DescriptionReporting to the Training Manager, the trainee will be responsible for learning and familiarizing with various activities and operations within their departments. He/She will be required to uphold company policies and requirements at all times.Key ResponsibilitiesUnder the supervision of the Departmental Trainer and Training Manager, the trainee shall learn to:Create the hotel media an...