guest relations manager jobs

Seeking a Front Office Manager with a minimum of 4 years' experience in a 4 to 5-star hotel environment. The ideal candidate will oversee all aspects of the hotel's front office operations, including guest relations, reservations, and staff management, ensuring exceptional guest service standards are met and exceeded

Zetech University is the premier university for the education of Technology, Science and Business oriented global leaders, offering an exceptional learning experience to thousands of youth from Kenya and beyond. Ref: (ZU/10/Adv/17/2024) Summary The objective of the position holder is to support the career development and employment success of students and alumni. They shall be responsible for pro...

Manage the Human Resources department ensuring activities are in keeping with operational stipulations/initiatives within the hotel and conservancy.Ensure all practices are complete, in keeping with local legislation.Route documentation to relevant offices in a timely manner.Overseeing the timely and confidential management of employee data.To ensure that an efficient and accurate filing system, ...

Zetech University is the premier university for the education of Technology, Science and Business oriented global leaders, offering an exceptional learning experience to thousands of youth from Kenya and beyond.Ref: (ZU/10/Adv/17/2024) The objective of the position holder is to support the career development and employment success of students and alumni. They shall be responsible for providing co...

Job DescriptionManage the Human Resources department ensuring activities are in keeping with operational stipulations/initiatives within the hotel and conservancy.Ensure all practices are complete, in keeping with local legislation.Route documentation to relevant offices in a timely manner.Overseeing the timely and confidential management of employee data.To ensure that an efficient and accurate ...

JOB SUMMARY Assists with supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction. Assists with achieving the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 1 year ...

Job DescriptionExecutive HousekeeperCreating an engaging work environment for Colleagues of Fairmont Hotels & Resorts is as important as turning moments into memories for our guests. The standards and values you model as Executive Housekeeper will inspire your team not only to ensure exceptional guest rooms, public areas and heart of the house areas, but also to grow their careers with Fairmont.W...

Job DescriptionCluster Chief EngineerYour leadership as Assistant Chief Engineer will inspire your team at Fairmont The Norfolk to be brand ambassadors, provide leadership and strategic planning to all departments in support of our service culture, maximize operations and guest satisfaction. You will provide leadership and strategic planning to maintain the hotels' facilities and equipment to ens...

Job Description Cluster Chief Engineer Your leadership as Assistant Chief Engineer will inspire your team at Fairmont The Norfolk to be brand ambassadors, provide leadership and strategic planning to all departments in support of our service culture, maximize operations and guest satisfaction. You will provide leadership and strategic planning to maintain the hotels' facilities and equipment to e...

At Siaya County Club, we excel in versatile hospitality, meeting diverse needs with our array of services in food, drinks, accommodation, and conferences. Our focus lies in seamlessly blending business and leisure, offering an environment where productivity meets relaxation DIVISION: ADMINISTRATION & GENERAL DEPARTMENT: ACCOUNTING REPORTS TO: ACCOUNTANT. RESPONSIBILITIES: Prepares accurate guest ...

Job Description Executive Housekeeper Creating an engaging work environment for Colleagues of Fairmont Hotels & Resorts is as important as turning moments into memories for our guests . The standards and values you model as Executive Housekeeper will inspire your team not only to ensure exceptional guest rooms, public areas and heart of the house areas, but also to grow their careers with Fairmon...

Job DescriptionExecutive HousekeeperCreating an engaging work environment for Colleagues of Fairmont Hotels & Resorts is as important as turning moments into memories for our guests. The standards and values you model as Executive Housekeeper will inspire your team not only to ensure exceptional guest rooms, public areas and heart of the house areas, but also to grow their careers with Fairmont.W...

THE PURPOSEThe main purpose of the Lodge Manager is to manage the lodge and thereby create a profound guest experience, in the line with the service vision and creative concepts of the Lodge.It is the responsibility of the Lodge Manager to monitor hospitality service, maintenance, gardening and housekeeping standards within the lodge. The role is additionally strategic in nature and the lodge man...

Job DescriptionCluster Chief EngineerYour leadership as Assistant Chief Engineer will inspire your team at Fairmont The Norfolk to be brand ambassadors, provide leadership and strategic planning to all departments in support of our service culture, maximize operations and guest satisfaction. You will provide leadership and strategic planning to maintain the hotels' facilities and equipment to ens...

Tanganyika Wilderness Camps presents a unique collection of Permanent Tented Camps, Mobile Camping and Lodges in Tanzania. Our properties are all situated in private areas of exceptional natural beauty, rich in wildlife and inhabited by spectacular local tribes and a farm at the foot of the Ngorongoro Crater Salary Range : KSh 50,000 KSh 100,000/month THE PURPOSE The main purpose of the Lodge Man...

Job Description Cluster Chief Engineer Your leadership as Assistant Chief Engineer will inspire your team at Fairmont The Norfolk to be brand ambassadors, provide leadership and strategic planning to all departments in support of our service culture, maximize operations and guest satisfaction. You will provide leadership and strategic planning to maintain the hotels facilities and equipment to en...

Marriott International is a leading global lodging company based in Bethesda, Maryland, USA, with more than 4,100 properties in 79 countries and reported revenues of nearly $14 billion in fiscal year 2014. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott Job Summary Assists with supervising and coordinating activities of emplo...

The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction Cluster Chief Engineer Your leadership as Assistan...

Position SummarySupply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities.Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their reques...

Impala Club is a private members club that is sports oriented. We invite you to join us in becoming a member and have the advantage of enjoying the facilities we offer. Other than sporting facilities Impala has a buzzing social calendar and we encourage members and guests to join us. A good time is always had by all Summary Impala Club is seeking a highly skilled & experienced Food and Beverage M...

Impala Club is seeking a highly skilled & experienced Food and Beverage Manager to oversee and optimize all aspects of F&B Operations.THE POSITIONThe ideal candidate will be a Kenyan citizen who has the followingKey QualificationsProfessional Qualifications and ExperienceCulinary school diploma or degree in food service management or related fieldEffective financial management and budget controls...

About Us At The Social House, we're more than just a brand; we're a testament to Authenticity, Resourcefulness, Craftsmanship, and Sparkle. These core values are the compass that guides every aspect of our journey, from the drawing board to the final experience we deliver to our customers. In joining our team, you're not just taking on a job; you're embracing an opportunity to make a real impact,...

Are you someone who thrives on creating a warm and welcoming environment? We re on the lookout for a Guest Relations Officer to join our team at M-KOPA! In this role, you ll be instrumental in fostering a positive workplace atmosphere by warmly welcoming clients, efficiently managing travel arrangements and visas, and ensuring seamless office operations. Reporting directly to the Senior Administr...

KEY OUTPUTS: Managerial:Assist the General Manager in the overall responsibility for the effective management on all levels at Kichwa Tembo and Bateleur Camp. Take over full responsibility once General Manager is on leave Assist to ensure the lodges and brand are taken to the next level of service standards and edge the product and meet expectations on guest feedback Assist in the overall respons...