Guest relations jobs

Job Descriptions, Employee Specifications and are correctly administered and recorded in employee's personal files.Represent management in dealings and disputes.Ensure open communication and transparent management styleEnsure consistent and Fair Grievance handling and Misconduct management providing professional counselling and coaching to correct inappropriate behaviorsCollaborates with Learning...

At Siaya County Club, we excel in versatile hospitality, meeting diverse needs with our array of services in food, drinks, accommodation, and conferences. Our focus lies in seamlessly blending business and leisure, offering an environment where productivity meets relaxation DIVISION: ADMINISTRATION & GENERAL DEPARTMENT: ACCOUNTING REPORTS TO: ACCOUNTANT. RESPONSIBILITIES: Prepares accurate guest ...

Job Description Manage the Human Resources department ensuring activities are in keeping with operational stipulations/initiatives within the hotel and conservancy. Ensure all practices are complete, in keeping with local legislation. Route documentation to relevant offices in a timely manner. Overseeing the timely and confidential management of employee data. To ensure that an efficient and accu...

Job DescriptionPrimary Responsibilities Business PerformancePrepare, implement and compile data for the strategic sales plan, monthly reporting, annual goals, sales and marketing budget, forecasts and other reports as directed/requiredAnalyze monthly P&L and month-end reports, identify deviation from business plan goalsWork with Finance and team in preparation and management of the department's b...

Job DescriptionCluster Chief EngineerYour leadership as Assistant Chief Engineer will inspire your team at Fairmont The Norfolk to be brand ambassadors, provide leadership and strategic planning to all departments in support of our service culture, maximize operations and guest satisfaction. You will provide leadership and strategic planning to maintain the hotels' facilities and equipment to ens...

Primary ResponsibilitiesBusiness PerformancePrepare, implement and compile data for the strategic sales plan, monthly reporting, annual goals, sales and marketing budget, forecasts and other reports as directed/requiredAnalyze monthly P&L and month-end reports, identify deviation from business plan goalsWork with Finance and team in preparation and management of the department's budget and financ...

Job DescriptionManage the Human Resources department ensuring activities are in keeping with operational stipulations/initiatives within the hotel and conservancy.Ensure all practices are complete, in keeping with local legislation.Route documentation to relevant offices in a timely manner.Overseeing the timely and confidential management of employee data.To ensure that an efficient and accurate ...

Marriott International is a leading global lodging company based in Bethesda, Maryland, USA, with more than 4,100 properties in 79 countries and reported revenues of nearly $14 billion in fiscal year 2014. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott Job Summary Assists with supervising and coordinating activities of emplo...

Manage the Human Resources department ensuring activities are in keeping with operational stipulations/initiatives within the hotel and conservancy.Ensure all practices are complete, in keeping with local legislation.Route documentation to relevant offices in a timely manner.Overseeing the timely and confidential management of employee data.To ensure that an efficient and accurate filing system, ...

Job Description Primary Responsibilities Business Performance Prepare, implement and compile data for the strategic sales plan, monthly reporting, annual goals, sales and marketing budget, forecasts and other reports as directed/required Analyze monthly P&L and month-end reports, identify deviation from business plan goals Work with Finance and team in preparation and management of the department...

The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction Cluster Chief Engineer Your leadership as Assistan...

Job DescriptionPrimary ResponsibilitiesBusiness PerformancePrepare, implement and compile data for the strategic sales plan, monthly reporting, annual goals, sales and marketing budget, forecasts and other reports as directed/requiredAnalyze monthly P&L and month-end reports, identify deviation from business plan goalsWork with Finance and team in preparation and management of the department's bu...

Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties Primary Responsibilities Business Performance Prepare, implement and compile data for the strategic sales plan, monthly reporting, annual goals, sales and marketing budget, forecasts and other reports as directed/required Analyze monthly P&L and month-end reports, ide...

THE PURPOSEThe main purpose of the Lodge Manager is to manage the lodge and thereby create a profound guest experience, in the line with the service vision and creative concepts of the Lodge.It is the responsibility of the Lodge Manager to monitor hospitality service, maintenance, gardening and housekeeping standards within the lodge. The role is additionally strategic in nature and the lodge man...

Tanganyika Wilderness Camps presents a unique collection of Permanent Tented Camps, Mobile Camping and Lodges in Tanzania. Our properties are all situated in private areas of exceptional natural beauty, rich in wildlife and inhabited by spectacular local tribes and a farm at the foot of the Ngorongoro Crater Salary Range : KSh 50,000 KSh 100,000/month THE PURPOSE The main purpose of the Lodge Man...

Position SummarySupply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities.Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their reques...

About Us At The Social House, we're more than just a brand; we're a testament to Authenticity, Resourcefulness, Craftsmanship, and Sparkle. These core values are the compass that guides every aspect of our journey, from the drawing board to the final experience we deliver to our customers. In joining our team, you're not just taking on a job; you're embracing an opportunity to make a real impact,...

Managing the Concierge section of the Front Office Department in order to ensure the highest standards of service in accordance with the company operating procedures and standards.Sound knowledge of local tourist attractions, restaurants, shows, bars and night clubs.Extensive network in all aspects of entertainment and trendy places.Exceptional guest relations interaction.Instruct and give clear ...

Are you someone who thrives on creating a warm and welcoming environment? We re on the lookout for a Guest Relations Officer to join our team at M-KOPA! In this role, you ll be instrumental in fostering a positive workplace atmosphere by warmly welcoming clients, efficiently managing travel arrangements and visas, and ensuring seamless office operations. Reporting directly to the Senior Administr...

Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties Responsibilities Managing the Concierge section of the Front Office Department in order to ensure the highest standards of service in accordance with the company operating procedures and standards. Sound knowledge of local tourist attractions, restaurants, shows, bars...

Impala Club is a private members club that is sports oriented. We invite you to join us in becoming a member and have the advantage of enjoying the facilities we offer. Other than sporting facilities Impala has a buzzing social calendar and we encourage members and guests to join us. A good time is always had by all Summary Impala Club is seeking a highly skilled & experienced Food and Beverage M...

Are you seeking a role in a company that values progress, humility, and technical excellence equally? At M-KOPA, we have a dedicated guest and global administration team of professionals committed to fostering an environment where every team member feels valued. We prioritize knowledge sharing and continuous learning to support personal and professional growth. Join us in creating a culture of ex...

M-KOPA s mission is to make high quality energy affordable to everyone. OUR GROWTH SO FAR M-KOPA has connected more than 400,000 homes in Kenya,Tanzania and Uganda to solar power with over 550 new homes being added every day. Summary Are you seeking a role in a company that values progress, humility, and technical excellence equally? At M-KOPA, we have a dedicated guest and global administration ...

Impala Club is seeking a highly skilled & experienced Food and Beverage Manager to oversee and optimize all aspects of F&B Operations.THE POSITIONThe ideal candidate will be a Kenyan citizen who has the followingKey QualificationsProfessional Qualifications and ExperienceCulinary school diploma or degree in food service management or related fieldEffective financial management and budget controls...