guest agent

Job DescriptionFairmont Mount Kenya Safari Club has been awarded Africa's leading hotel in 2022 and 2023 by the World Travel Awards. We are looking to grow our team and engage a highly motivated and passionate Royal Service Agent who will work closely with the team to drive and deliver on the Fairmont promise, turning moments into memories.Consistently offer professional, friendly and engaging se...

Job DescriptionThe Royal Service Agent is the heart beat of the hotel operation. Reporting to the Assistant Front Office Manager, responsibilities and essential job functions include but are not limited to the following: Handle all Guest requests promptly and efficiently.Communicate internal and external Guest requests via "Royal Service" software. Maintain and monitor the "Royal Service" softwar...

The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high Summary Fairmont Mount Kenya Safari Club has been awarded Africa s leading hotel in 2022 and 2023 by the World Travel Awards. We are looking to grow our team and ...

Job Description The Royal Service Agent is the heart beat of the hotel operation. Reporting to the Assistant Front Office Manager, responsibilities and essential job functions include but are not limited to the following:? Handle all Guest requests promptly and efficiently. Communicate internal and external Guest requests via "Royal Service" software. Maintain and monitor the "Royal Service" soft...

About Us At The Social House, we're more than just a brand; we're a testament to Authenticity, Resourcefulness, Craftsmanship, and Sparkle. These core values are the compass that guides every aspect of our journey, from the drawing board to the final experience we deliver to our customers. In joining our team, you're not just taking on a job; you're embracing an opportunity to make a real impact,...

Sales Support & AdministrationAssist in executing sales strategies and maintaining structured client and partner databases.Schedule meetings, coordinate the Director's travel scheduleDraft and prepare sales-related documents, including presentations, proposals, and reports.Able to work with travel agents to provide detailed and focused quotes for arriving guestsAssists in the processing of yearly...

Job DescriptionWe are looking to grow our team and engage a highly motivated and passionate Sales Coordinator who will be responsible for performing daily tasks that assist the Sales Office and Group Sales Managers in alignment with the department's long-term goals and objectives. Assist the Directors in implementing strategies and operational tasks within the luxury, leisure, and business travel...

Job DescriptionThe Royal Service Agent is the heart beat of the hotel operation. Reporting to the Assistant Front Office Manager, responsibilities and essential job functions include but are not limited to the following:? Handle all Guest requests promptly and efficiently.Communicate internal and external Guest requests via "Royal Service" software. Maintain and monitor the "Royal Service" softwa...

Job Description We are looking to grow our team and engage a highly motivated and passionate Sales Coordinator who will be responsible for performing daily tasks that assist the Sales Office and Group Sales Managers in alignment with the department's long-term goals and objectives. Assist the Directors in implementing strategies and operational tasks within the luxury, leisure, and business trave...

The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction. Responsibilities The Royal Service Agent is the h...

Job DescriptionFairmont Mount Kenya Safari Club has been awarded Africa's leading hotel in 2022 and 2023 by the World Travel Awards. We are looking to grow our team and engage a highly motivated and passionate Front Office Agent/Cashier who will work closely with the team to drive and deliver on the Fairmont promise, turning moments into memories.As Executive Chef, you will establish and execute ...

Job Description Fairmont Mount Kenya Safari Club has been awarded Africa's leading hotel in 2022 and 2023 by the World Travel Awards. We are looking to grow our team and engage a highly motivated and passionate Front Office Agent/Cashier who will work closely with the team to drive and deliver on the Fairmont promise, turning moments into memories. As Executive Chef, you will establish and execut...

About Us At The Social House, we're more than just a brand; we're a testament to Authenticity, Resourcefulness, Craftsmanship, and Sparkle. These core values are the compass that guides every aspect of our journey, from the drawing board to the final experience we deliver to our customers. In joining our team, you're not just taking on a job; you're embracing an opportunity to make a real impact,...

Greets guests over the phone in a friendly, courteous manner.Records reservation information accurately in the PMS (Opera). Both Group and transient business reservations.Informs other departments of VIP arrivals.Advises travel agencies and companies on the required deposit and cancellation policy.Coordinates with Sales & Marketing and Front Office sections and updates them on any changes in rate...

TASKS, DUTIES AND RESPONSIBILITIESMAXIMISES HOTEL REVENUE AND GUEST SATISFACTIONGreets guests over the phone in a friendly, courteous manner.Records reservation information accurately in the PMS (Opera). Both Group and transient business reservations.Informs other departments of VIP arrivals.Advises travel agencies and companies on the required deposit and cancellation policy.Coordinates with Sal...

Radisson Hotel Group is one of the world s largest and most dynamic hotel groups with seven distinctive hotel brands with more than 1,100 hotels in destinations around the world. TASKS, DUTIES AND RESPONSIBILITIES MAXIMISES HOTEL REVENUE AND GUEST SATISFACTION Greets guests over the phone in a friendly, courteous manner. Records reservation information accurately in the PMS (Opera). Both Group an...

Job DescriptionConsistently offer professional, friendly and engaging serviceProcess all external and internal calls either by redirecting calls or assisting the callerTake ownership of the caller's request and ensure follow up according to the hotel's standardsHave a sufficient working knowledge of all departments, in particular Housekeeping, Front Office and EngineeringMaintain and monitor the ...

Job DescriptionReservations AgentYou are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!What is in it for you:Employee benefit card offering discounted rates in Accor worldwideLearning programs through our AcademiesOpportunity to develop your talent and grow within yo...

Administration Jobs In Kenya. CySuites Apartment Hotel is a luxurious serviced apartment hotel located along Church Road, off Waiyaki Way in Nairobi s bustling Westland s area. The hotel offers 32 two-bedroom apartment, 6 one-bedroom apartment and 2 penthouses. These fully serviced apartments offer contemporary living and working spaces fitted with amenities to meet the needs of short and extende...

Duties and ResponsibilitiesLine management of all employees in Kenya; their performance and developmentEnsuring that the various Kenya guest-facing units deliver guest services / experiences in line with the agreed standards & definitions for agent servicesEnd-responsible for the consistently strong and cost-efficient performance of support functions including resupplies, fleet management and ass...

Job Description Reservations Agent You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience the come when they arrive! What is in it for you: Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies Opportunity to develop your talent and grow wit...

Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties Reservations Agent You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience the come when they arrive! What is in it for you: Employee benefit card offering discount...

Duties and ResponsibilitiesLine management of all employees in Kenya; their performance and developmentEnsuring that the various Kenya guest-facing units deliver guest services / experiences in line with the agreed standards & definitions for agent servicesEnd-responsible for the consistently strong and cost-efficient performance of support functions including resupplies, fleet management and ass...

Radisson Hotel Group is one of the world s largest and most dynamic hotel groups with seven distinctive hotel brands with more than 1,100 hotels in destinations around the world. Our portfolio of hotel brands TASKS, DUTIES AND RESPONSIBILITIES MAXIMISES HOTEL REVENUE AND GUEST SATISFACTION Greets guests over the phone in a friendly, courteous manner. Records reservation information accurately in ...