guest agent

PRIMARY PURPOSETo deliver exceptional service to all Wilderness guests in Nairobi and strive to ignite and elevate our DMC offering by adding value to the guests journey during their time in Nairobi.Fulfil this guest-centric role with passion, enthusiasm, knowledge while facilitating streamlined trips as guests arrive or depart on their life changing journey with us. Aim to deliver a safe and mem...

We are dedicated to authentic, genuine service and delivering the warmest hospitality with passion. We are humble, generous and empathetic towards everyone within our collective, whether we are welcoming and hosting guests, working alongside colleagues or collaborating with partners, communities or governments. PRIMARY PURPOSE To deliver exceptional service to all Wilderness guests in Nairobi and...

Welcome and assist Guests according to Accor Standards.Receive each guest call in a professional and friendly manner.Maintain effective communication with all related department to ensure smooth service delivery.Handle every query in a polite and courteous manner and exceed guest expectations.Maintain an up-to-date knowledge of the hotel and local services.Maintain an awareness of guest profile t...

Guest Service Agent

Job Description Job Description Welcome and assist Guests according to Accor Standards. Receive each guest call in a professional and friendly manner. Maintain effective communication with all related department to ensure smooth service delivery. Handle every query in a polite and courteous manner and exceed guest expectations. Maintain an up-to-date knowledge of the hotel and local services. Mai...

Job Description Welcome and assist Guests' according to Accor Standards. Receive each guest call in a professional and friendly manner. Maintain effective communication with all related department to ensure smooth service delivery. Handle every query in a polite and courteous manner and exceed guest expectations. Maintain an up-to-date knowledge of the hotel and local services. Maintain an awaren...

Job DescriptionWelcome and assist Guests' according to Accor Standards.Receive each guest call in a professional and friendly manner.Maintain effective communication with all related department to ensure smooth service delivery.Handle every query in a polite and courteous manner and exceed guest expectations.Maintain an up-to-date knowledge of the hotel and local services.Maintain an awareness of...

Job DescriptionWelcome and assist Guests' according to Accor Standards.Receive each guest call in a professional and friendly manner.Maintain effective communication with all related department to ensure smooth service delivery.Handle every query in a polite and courteous manner and exceed guest expectations.Maintain an up-to-date knowledge of the hotel and local services.Maintain an awareness of...

Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties Responsibilities Welcome and assist Guests according to Accor Standards. Receive each guest call in a professional and friendly manner. Maintain effective communication with all related department to ensure smooth service delivery. Handle every query in a polite and c...

Job DescriptionGSA - Front OfficeFirst impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.What is in it for you:Employee benefit card offering discounted rates at Accor worldwideLearning programs through our AcademiesOpportunity to develop your talent and gro...

Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities.Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems h...

Position SummarySupply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities.Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their reques...

Job Description We are looking to grow our team and engage a highly motivated and passionate Guest Service Agent (Chinese Speaking) who will work closely with the team to drive and deliver on the Fairmont promise, turning moments into memories.Based in NanyukiWe are seeking a skilled Guest Service Agent (Chinese Speaking) with proficiency in Chinese to support our team in various administrative t...

Job Description We are looking to grow our team and engage a highly motivated and passionate Guest Service Agent (Chinese Speaking) who will work closely with the team to drive and deliver on the Fairmont promise, turning moments into memories. Based in Nanyuki We are seeking a skilled Guest Service Agent (Chinese Speaking) with proficiency in Chinese to support our team in various administrative...

Guest Reception .

Job DescriptionWe are looking to grow our team and engage a highly motivated and passionate Front Office Agent/Cashier who will work closely with the team to drive and deliver on the Fairmont promise, turning moments into memories.First impressions are everything! As a Front Office Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have...

Reporting to the Rooms Division Manager and Assistant Front Office Manager, responsibilities and essential job functions include but are not limited to the following:Consistently offer professional, friendly and engaging service.Greet, check in and settle guest accounts while ensuring all service standards are followedMaintain accurate records of daily transactions and cash handling, which includ...

We are looking to grow our team and engage a highly motivated and passionate Guest Service Agent (Chinese Speaking) who will work closely with the team to drive and deliver on the Fairmont promise, turning moments into memories.We are seeking a skilled Guest Service Agent (Chinese Speaking) with proficiency in Chinese to support our team in various administrative tasks and provide translation ser...

Job DescriptionWe are looking to grow our team and engage a highly motivated and passionate Front Office Agent/Cashier who will work closely with the team to drive and deliver on the Fairmont promise, turning moments into memories.First impressions are everything! As a Front Office Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have...

Job DescriptionWe are looking to grow our team and engage a highly motivated and passionate Guest Service Agent (Chinese Speaking) who will work closely with the team to drive and deliver on the Fairmont promise, turning moments into memories.We are seeking a skilled Guest Service Agent (Chinese Speaking) with proficiency in Chinese to support our team in various administrative tasks and provide ...

About Us At The Social House, we're more than just a brand; we're a testament to Authenticity, Resourcefulness, Craftsmanship, and Sparkle. These core values are the compass that guides every aspect of our journey, from the drawing board to the final experience we deliver to our customers. In joining our team, you're not just taking on a job; you're embracing an opportunity to make a real impact,...

The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction. Summary We are looking to grow our team and engag...

Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties Summary We are looking to grow our team and engage a highly motivated and passionate Front Office Agent/Cashier who will work closely with the team to drive and deliver on the Fairmont promise, turning moments into memories. First impressions are everything! As a Fron...

Job Description We are looking to grow our team and engage a highly motivated and passionate Front Office Agent/Cashier who will work closely with the team to drive and deliver on the Fairmont promise, turning moments into memories. First impressions are everything! As a Front Office Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they ha...