About Hotpoint Appliances Ltd Hotpoint Appliances Ltd was established in 1984. Its first store was located in the Sarit Centre shopping mall in Nairobi. In late 1990s Hotpoint was awarded the Sole Distributorship Agency for LG Electronics. Later on, it went on to acquire agencies for other global brands including Ariston, Westpoint and Kenwood. The company quickly expanded its operations througho...
# Key responsibilitiesThe role holder will be responsible for: Supporting: - Learning about and becoming an SME (subject matter expert) in all elements of the various card payment acceptance channels within King's supported by Income Services, including the eStore- The maintaining and provision of support to the online payment pathways supported, troubleshooting and assisting the associated King'...
We are a fast-growing company with a very professional working environment, we are in the health, beauty & wellness industry. Our core business is to offer quality products to our clients who are on their journey to their various destinations. We have a hospitable team that interacts and sells various dietary supplements to our clients, they go the extra mile to package; and give customer satisfa...
Purpose for the JobThe CX Manager is a customer-facing role focused on operational excellence that aligns to our Service promise and ultimately translates into an exceptional customer experience. The purpose of the role is to deliver a superior customer experience by driving operational excellence that aims at customer value, satisfaction, loyalty and, ultimately Retention. The successful candida...
As the Customer Experience Lead you will be responsible for ensuring an exceptional customer journey from onboarding to retention. This role requires a deep understanding of Call Center Operations, Customer Retention Strategies, and overall Customer Experience activities.ResponsibilitiesCall Center Management:Oversee Call Center operations, including inbound and outbound customer interactions.Dev...
Better Cooking Company t/a EcoSafi is a renewable energy clean cooking start up focused on the consumer market in Africa. Better Cooking Company (BCC) is introducing a modern, delightful, and clean way to cook at home. Enjoy the experience of quality cooking on LPG at the price of charcoal Summary As the Customer Experience Lead you will be responsible for ensuring an exceptional customer journey...
Minet is a trusted pan-African advisor that meets the uncertainties of tomorrow by delivering risk and human capital solutions today. As the largest Aon Global Network Correspondent, Minet has access to a network of over 50,000 colleagues in 120 countries as well as proprietary data, research and analytics which enable us to manage and secure the risks of tomorrow and provide clients with an unri...
Job Description Reporting to: Communications and partnerships Manager Our Purpose: At Watu Africa, we empower entrepreneurs. WATU is a mission-driven, customer-centric company that believes everyone who wishes to become an entrepreneur deserves an opportunity to start, grow and achieve their goals in life. As Africa's fastest-growing Asset Finance company, we see the continent's bright and prospe...
What makes our ride unique?Our culture and strong values.We have an ''office-first'' culture and we place collaboration at the center of everything we do! We have a non-vanilla personality and feedback mindset. We don't shy away from difficult conversations - we see them as a gift! We work with high intensity and have fun along the way. We also celebrate the wins (a lot!). We celebrate diversity ...
Glovo is a Spanish start-up founded in Barcelona in 2015. It is an on-demand courier service that purchases, picks up, and delivers products ordered through its mobile app. 1 It aspires to be a multi-category lifestyle app with food delivery being the most popular offering What makes our ride unique? Our culture and strong values. We have an office-first culture and we place collaboration at the ...
Duties & ResponsibilitiesDrive Bancassurance Retail Sales.Leading and managing planning of annual business targets and responsible for the achievement of the Bancassurance revenue targets.Overall responsibility for sales growth, tracking, management reports through regular performance reviews in line with business objectives and targetsManagement of resources within the business development segme...
Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya incorporated with effect from January 1, 2016 and all KCB s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan Duties & Responsibilities Drive Bancassurance Reta...
GardaWorld International Protective Services is the international security division of GardaWorld Security Corporation, the world s largest privately owned security company. Our services include static security, consulting, threat monitoring and reporting, crisis response, logistical support, mobile security, close protection, training and risk management. Summary The Business Development Executi...
A kiosk is an informal convenience store selling everyday household items. Known locally by their vernacular names e.g. Duka in Kenya, Spaza in South Africa, Kantemba in Zambia. kiosk-type retail outlets are the cornerstone of African retail, accounting for over 60% of all retail trade flows. Despite their importance, kiosk-type retail outlets face significant challenges, including high cost of s...
A kiosk is an informal convenience store selling everyday household items. Known locally by their vernacular names e.g. Duka in Kenya, Spaza in South Africa, Kantemba in Zambia. kiosk-type retail outlets are the cornerstone of African retail, accounting for over 60% of all retail trade flows. Despite their importance, kiosk-type retail outlets face significant challenges, including high cost of s...
Oversee the store layouts/merchandizing and ensuring all stores adhere to the approved store layout format. Work with the merchandizing team to refresh and introduce suggestions for improvement as required.Review the sent sales reports, intervene where required and offer necessary guidance and support.Ensure after sales follow ups are done for relationship management for customer satisfaction, fu...
Location: Nairobi, Kenya About Us: ZKDigimax is a multinational digital transformation platform company. We are dedicated to empowering businesses to reach their peak potential by propelling revenue growth and operational efficiency. By providing end-to-end solutions, we seamlessly integrate self-manufactured hardware, software, Artificial Intelligence technologies, and comprehensive services, ca...
Company DescriptionSales Operations- Fixed Term (Location: Nairobi)Functional Area: Home Comfort.Corporate success at Bosch is determined by innovation capability and an edge in know-how. Accept with us the challenge of new tasks by your willingness to permanently learn something new.Robert Bosch East Africa is a growing business in the Bosch Group located in Nairobi, Kenya. We operate in the bus...
Role Overview:Peach Cars is seeking a dynamic and results-driven Marketing Coordinator to join our growing team. The Marketing Coordinator will play a crucial role in executing offline marketing activities to enhance brand awareness, visibility, lead generation, and on-ground activations. Reporting to the Marketing Lead, the successful candidate will be responsible for coordinating and implementi...
e-commerce solution revolutionizing car ownership in sub-Saharan Africa. We started with an automotive marketplace, leveraging technology and robust offline operations to reduce pain points in the market for locally-used vehicles, delivering quality, convenience, and value to our customers. Overview: Peach Cars is seeking a dynamic and results-driven Marketing Coordinator to join our growing team...
Janta Kenya is a HR Consultancy firm established with an objective of encompassing integral and necessary skills that most individuals and organizations need in everyday business. We have a team of professional HR consultants with extensive experience in all people management issues, and we are therefore well placed to offer advice for private, public and not-for-profit organisations. Key Respons...
JOB DESCRIPTIONReporting to the E-Commerce Lead, the Vendor Manager will facilitate and maintain relationships between the business and vendors/partners, negotiating contracts, creating standards for the vendors, and finding the best available vendors. The role will cultivate and manage tactical vendor engagement and relationships.As a key member of the team, the Vendor Manager will be a passiona...
Reporting to: Managing Director, Job Description Based in our Westlands office in Nairobi and reporting directly to the Managing Director the Marketing, Sales & eCommerce Manager will oversee the company s online brand awareness plus the online and commercial sales function. They will also be responsible for managing and developing the marketing and sales teams, as well as the overall growth of b...
Kempinski Hotels S.A. is Europe s oldest luxury hotel group. The group now has its head office in Geneva but was founded in Berlin in 1897 as the Hotelbetriebs-Aktiengesellschaft . Summary Plan, organize, control and direct the work of employees responsible for the preparation and presentation of a broad array of cakes, pastries, desserts, petits fours and breads which meet customer expectations....