Job Purpose:Maintain the reception area by providing front office administrative services and customer care service to patients, AKU staff and the public by receiving and addressing inquiries in a professional and polished manner, while accounting for all daily financial transactions processed at the front desk/patient reception.Responsibilities:Provide outstanding customer services to patients, ...
Guide, mentor and coach team members, championing adherence to SOPs and regulatory standards to maintain high-quality patient care.Lead departmental operations in collaboration with the BM in ensuring financial and process efficiency i.e Mtiba reconciliation and balancing of the cash box.Create a welcoming environment for patients, addressing complaints promptly and managing inquiries effectively...
Provide outstanding customer services to patients, public and AKU staff and ensure inquiries and complaints to the department are addressed expeditiously.Consistently provide full coverage at all times at the front desk by clocking in and out in the HR time management software.Beware of the down time and data protection procedure in the event of a system failure.As a cashier, maintain a manual in...
I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. PURPOSE: The position is responsible for supporting E-commerce and Acquiring business through Merchant set up and on-boarding in line with laid down policies, procedures and controls. The resource will also support mercha...
The African Population and Health Research Center (APHRC) is leading Africa-based, African-led, international research institution headquartered in Nairobi, Kenya, and conducting policy-relevant research on population, health, education, urbanization and related development issues on the continent Duties/Responsibilities Conduct key informant and in depth interviews. Conduct online interviews and...
Penda Health is an award-winning startup company that is transforming healthcare in East Africa by building a chain of outpatient health clinics that offer evidence-based medical care and unparalleled member experience at surprisingly affordable rates Role Summary: Clinical Coordinator in charge is an experienced Clinical Coordinator and a great team player who provides leadership to a team of Cl...
The evaluation will only focus on SNV s SEFFA project implementation in Kenya and cover the entire project duration from its inception in April 2021 to its planned completion in June 2024. The main objective is the production of four separate, high-quality knowledge products that capture lessons learnt for the SEFFA project. The knowledge products are divided into four topics, namely:Business cas...
Volunteer Management Support:Processing and updating volunteer records.Assist in keeping volunteer database (paper and electronic) up-to-date and accurate.Assisting with organization of volunteer trainings and orientationsAssisting with special volunteer event planningAssist with scheduling of volunteer activities utilizing a variety of methods, including online sheets.A variety of other regular ...
City Health Hospital is a leading medical facility established by distinguished medical professionals who share a common concern for public health and human dignity. Responsibilities: Greet patients and visitors with warmth and professionalism Answer incoming calls and direct them to the appropriate department or individual Schedule appointments and maintain accurate appointment records Verify pa...
Liaise with Digital operations team to set up Merchant establishments on the E-commerce Payment gateway to enable them to accept Visa, Union Pay and MasterCard cards online on their website.Liaise with Digital operations team to set up Merchant establishments on the Card Management System acquiring module.Support merchants web developers to ensure smooth website integration and implementation.Sup...
Greet and welcome guests as soon as they arrive at the officeDirect visitors to the appropriate person and officeAnswer, screen and forward incoming phone callsEnsure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)Provide basic and accurate information in-person and via phone/emailReceive, sort and distribute daily mail/deliverie...
JOB TITLE IT INTERN NATURE OF JOB FULL TIME INDUSTRY MANUFACTURING SALARY KSH 25,000 JOB LOCATIONS MLOLONGO Duties and Responsibilities Provide technical support and assistance to end-users, including troubleshooting hardware, software, and network issues via phone, email, or in-person. Install, configure, and maintain computer hardware, software, and peripherals, including desktops, laptops, pri...
JOB TITLE IT ASSISTANT NATURE OF JOB FULL TIME INDUSTRY SALES SALARY KSH 20,000 JOB LOCATIONS OYUGIS Duties and Responsibilities Provide technical support and assistance to end-users, including troubleshooting hardware, software, and network issues via phone, email, or in-person. Install, configure, and maintain computer hardware, software, and peripherals, including desktops, laptops, printers, ...
Founded in the Netherlands in 1965, we have built a long-term, local presence in many of the poorest countries in Asia, Africa and Latin America. Our global team of local and international advisors work with local partners to equip communities, businesses and organisations with the tools, knowledge and connections they need to increase their incomes and gain access to basic services empowering th...
Welcoming customers /patients as they arrive at the reception and inquire how they would like to be assisted. Addressing customers complaints at the front desk and escalating issues to the immediate supervisor whenever necessary Registering patients correctly on the Health Information Systems. Timely & correct billing of services rendered to clients on the relevant billing systems. Relationship m...
Scope of the workThe consultant will be expected to cover the following.Conduct desk literature review on construction services in Kenya focusing on the policies that support construction labour services and professional development.Conduct interviews with professional construction services providers, government officials, artisans, developers, technical training institutions, HFHI staff, among o...
Andersen in Kenya is a member of Andersen Global, an international association of member firms with more than 3,500 professionals worldwide, nearly 500 global partners and a presence in over 111 locations through its member firms and collaborating firms. The professionals of Andersen Global all over offices in the world share a common background and a vision. We value open communication, informat...
Namati is dedicated to placing the power of law in the hands of people. For billions of people around the world, the law is broken. It s an abstraction or worse, a threat but not something we can use to exercise our basic rights Summary We are seeking a consultant to conduct both desk research and relationship-building outreach, including potential in-person meetings alongside Namati staff or att...
Scope of workAdvocacy Strategy: Lead advocacy strategy and messaging development and implementation for Central Africa regional and country-level policy goals, developing regional advocacy messaging and supporting the influence efforts of Country Offices through field visits and/or virtual meetings where relevant. Facilitate the implementation of regional strategies, including developing plans to...
The International Rescue Committee is a global humanitarian aid, relief and development nongovernmental organization. Scope of work Advocacy Strategy: Lead advocacy strategy and messaging development and implementation for Central Africa regional and country-level policy goals, developing regional advocacy messaging and supporting the influence efforts of Country Offices through field visits and/...
Managing Housekeeping OperationsEnsures guest room status is communicated to the Front Desk in a timely and efficient manner.Works effectively with the Engineering department on guestroom maintenance needs.Supervises the property general cleaning schedule.Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.Inventories stock ...
At Siaya County Club, we excel in versatile hospitality, meeting diverse needs with our array of services in food, drinks, accommodation, and conferences. Our focus lies in seamlessly blending business and leisure, offering an environment where productivity meets relaxation. REPORTS TO: FRONT OFFICE SUPERVISOR DUTIES & RESPONSIBILITIES: Greet and welcome guests as soon as they arrive at the offic...
Deliverable 1: Support a rapid desk review of results achieved by UN Women through engagement with the private sector.Activities (15 May end June):Identification of sources of knowledge and results on engagement with the private sector (e.g. UN Women HQ, Regional and Country Office results reports on the Results Management System, Due Diligence database etc.).Rapid desk review of available source...
The United Nations Environment Programme (UN Environment) is the leading global environmental authority that sets the world s environmental agenda, promotes the coherent implementation of the environmental dimension of sustainable development within the United Nations system and serves as an authoritative advocate for the environment. Summary Specifically, the consultant will be required to compl...