Ecolab is the global leader in water, hygiene and energy technologies and services. Around the world businesses in foodservice, food processing, hospitality, healthcare, industrial, and oil and gas markets choose Ecolab products and services to keep their environment clean and safe, operate efficiently and achieve sustainability goals. What You Will Do Grow sales within an existing territory of f...
Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties Responsibilities Develop and implement strategic revenue plans to optimize the hotel s financial performance. Analyze market trends, competitive landscape, and customer behavior to identify revenue-generating opportunities. Collaborate with sales, marketing, and opera...
The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction. Summary Your leadership as the Cluster Marketing ...
Thika Sports Club is a member s golf club. Our evergreen fairways emanates pure beauty with breathtaking sceneries of the Aberdare ranges, Mount Kenya and Mount Kilimambogo. The club is Located along the Thika Superhighway, barely half a kilometer from the Blue post Hotel where the famous Chania and Thika falls meet in a twin bridge. Summary Responsible for all food & beverage operations in the c...
Responsible for maximizing the hotel s meeting and events revenue.Pro-active (MICE) Sales to deliver New Business. This includes, but is not limited to, prospecting calls to agencies/companies; show rounds at the Hotels, hosting fam trips, account managing, attend brand workshops/agent visits.Re-active (MICE) sales to deliver new business. Respond positively to inbound enquiries in a timely, accu...
To display a friendly, helpful, and cheerful attitude while communicating effectively with our guests and fellow colleagues to support Hotel Outlets strategy and values.To always represent and promote Pullman Nairobi Upperhill F&B Outlets positively to maintain a professional brand image to all concerned stakeholders.To enforce and adhere to all laws, health, safety & environmental policies, indu...
One HR information system to manage your employees entire employment lifecycle. Build an incredible workplace and grow your business with our all-in-one platform. Job Purpose/Mission Responsible for assisting the Front Office Manager in leading and managing all sections of the Front Office Department in order to ensure the highest standards by ensuring that Team Members are prepared and well-info...
Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties Summary Supervise the day-to-day operation of the department to ensure service standards are followed Maintain all guest rooms, public areas and heart of the house areas; ensuring that the highest standard of cleanliness is met Monitor labor costs while ensuring effec...
Beyond the bustle of Kenya s most cosmopolitan metropolis, experience a haven of elegance and calm nestled among lush gardens at the edge of Nairobi s Central Park. Our Nairobi hotel merges business and leisure, art and gastronomy and five-star style and service. Job Purpose Serena Hotels is seeking to fill the position of IT Services Specialist, based in Kenya. Under the direction of the Country...
Supervise the activities and the service levels of the Front Desk, Concierge/Porters.Monitors the Front Office employees to make sure all guests receive prompt and personal recognitionPromote the basic habits of smiling, greeting guests by name and thanking guests.Ensure that check-in procedures are strictly adhered to and that the correct guest details and charge-out details are obtained from ea...
One HR information system to manage your employees entire employment lifecycle. Build an incredible workplace and grow your business with our all-in-one platform. Role Purpose Statement: To coordinate the establishment and the implementation of continuous quality management systems and ensure compliance by monitoring performance in this regard throughout the hotel. Ensure quality customer service...
The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction. Summary We are looking to grow our team and engag...
Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties Responsibilities To display a friendly, helpful, and cheerful attitude while communicating effectively with our guests and fellow colleagues to support Hotel Outlets strategy and values. To always represent and promote Pullman Nairobi Upperhill F&B Outlets positively ...
Leads strategic planning and collaborates with all hotel profit generation teams to actively seek opportunities to drive incremental profit for Rooms, Restaurants, Spas, and other revenue streams.Effectively communicates a compelling Total Hotel Profit Optimization vision to all relevant property leaders, fosters Revenue Management Culture within the revenue generating departments of the hotel an...
One HR information system to manage your employees entire employment lifecycle. Build an incredible workplace and grow your business with our all-in-one platform. Role Statement: To welcome the guests by greeting them as per the standards and respond to customer queries and resolving issues in a timely and efficient manner to ensure customer satisfaction. Key Responsibilities: Welcoming and greet...
Safari Park Hotel & Casino, Nairobi s famous resort and Africa s largest and most exciting conference destination. An oasis of tranquility in the heart of Nairobi, the Safari Park Hotel blends stylishly elegant African architecture with supremely luxurious accommodation; sparkling water gardens with an inland beach and beautifully landscaped gardens, with a wide choice of international restaurant...
Laundry Manager Hyatt Place Hyatt Place Nairobi Kenya - NairobiAdministrativeEntry Level ManagerFull-timeReq ID: NAI000195LocalSummaryResponsible for the management of the day-to-day laundry operations for the hotel ensuring all laundry services within the property meet the highest possible standards. They organize and control the laundry department and maintains all relevant records. They overse...
Checks in guest in an efficient and friendly manner, using guest name whenever possible. Brief guests on hotel facilities, breakfast timing, Wi-Fi access, front desk number etc. Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection wi...
Developing and putting into operation the current system and technical advancement in the field of laundry operations.Ensuring the washing of linen, guest laundry and uniforms' is done as per the standard expected.Maintains accurate records of linen and uniforms sent to and returned from laundry.Inventory issue and control use of linen, uniforms, shoes, accessories, and other housekeeping supplie...
Reporting to the Director of Sales, responsibilities and essential job functions include but are not limited to the following: Exceed personal sales goals, monthly, quarterly, annually, through account development and maintenance, regular sales calls, entertainment and sales trips/tradeshows in the Leisure segmentSupport goals, objectives, and philosophies of Fairmont Hotels and Resorts and Accor...
Effectively manage the daily reconciliation of the Hotel s trading.Check and prepare reports and statistical information in accordance with service standards and auditing procedures during the night shift.Ensure maximum guest satisfaction as well as the safety and security of the property.Review and build upon existing SOPs and work with the Rooms Division Manager to ensure a seamless process and...
Support the Lodge Manager in the overall management and strategic direction of the hotelAssist in the preparation of the annual operations plan and achieve the profit of the hotelEnsure consistent implementation for the delivery of the Fairmont Service Culture and StandardsCreate an employee value proposition that ensures a motivated and engaged workforceInvolved in the recruitment process of lea...
Reporting to the Cluster Director of Finance and Business Support, responsibilities and essential job functions include but are not limited to the following: Management:Is responsible for operational IT management as which includes relationship management with Hotel GMs, EXCOM, HODs and other business-critical users.Is responsible for the proper business planning and budgeting of IT expenditures ...
Front Office Team Leader Hyatt Place Hyatt Place Nairobi Kenya - NairobiFront OfficeEntry Level ManagerFull-timeReq ID: NAI000199LocalSummaryTo provide courteous, professional, efficient and flexible service consistent with the hotel's policies in order to maximize guest satisfaction. To be entirely flexible and be able to be rotated within the different sub departments of the Rooms division, or ...
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