front office in hotel management

ResponsibilitiesGeneral AdministrationProvide various administrative support in managing the day-to-day operations of the Travel, Shipping and Visa Unit.Handle incoming and outgoing correspondence, draft routine correspondence according to the United Nations standards; prioritize and follow up on pending actions.Screen telephone calls as well as visitors and answer queries with discretion.Dissemi...

United Nations and regional organizations; provides administrative and other support services to the United Nations Environment Programme (UNEP) and the United Nations Human Settlements Programme (UN-Habitat); provides joint and common services to other organizations of the United Nations system in Kenya, as applicable; and manages and implements the programmes of administration, conference servi...

As the Hotel Front Office Manager, you will be responsible for ensuring the smooth operation of the front desk, guest services, and reservations in our 4-star hotel. You will lead a team of front desk staff to provide excellent customer service to our guests and ensure that all front office operations run efficiently.Key Responsibilities:Manage and oversee all front office operations including re...

Position Summary: As the Hotel Front Office Manager, you will be responsible for ensuring the smooth operation of the front desk, guest services, and reservations in our 4-star hotel. You will lead a team of front desk staff to provide excellent customer service to our guests and ensure that all front office operations run efficiently. Key Responsibilities: Manage and oversee all front office ope...

ResponsibilitiesGreet and welcome guests at the hotel.Answer questions and address customer complaintsAnswer all incoming calls and redirect them or keep messages.Check, sort and forward emails.Monitor office supplies and place orders when necessaryKeep updated records and filesMarket and Sell hotel services via social media and other marketing channels.RequirementsAt least a diploma in business ...

Our client who is in the hotel industry is seeking to recruit a qualified Front Office Executive/ Receptionist who is good in sales, customer service, digital marketing, negotiation and tele-sales. The qualified candidate should be presentable, creative, smart, outspoken with good command of English and very confident. Salary: 25,000ResponsibilitiesGreet and welcome guests at the hotel.Answer que...

Kingfisher Nest Hotel, located in the heart of Westlands, Nairobi, offers the ultimate urban experience with the exceptional facilities and pristine service. Summary As the Hotel Front Office Manager, you will be responsible for ensuring the smooth operation of the front desk, guest services, and reservations in our 4-star hotel. You will lead a team of front desk staff to provide excellent custo...

MNC Consulting Group Limited services include but not limited to; Accountancy, Audit & Assurance, HR Development, Financial & Investment Advisory, Taxation, Mngmt Consulting. Summary Our client who is in the hotel industry is seeking to recruit a qualified Front Office Executive/ Receptionist who is good in sales, customer service, digital marketing, negotiation and tele-sales. The qualified cand...

Job purpose The Office Support Assistant will be responsible for overall upkeep and cleanliness of the office by ensuring maintenance of high levels of hygiene under general guidance from the Administration Officer. Roles & Responsibilities Carrying out general upkeep and cleanliness of all areas of the office, including fixtures and furniture. Maintaining office hygiene at 100% at all times, whi...

Job purposeThe Office Support Assistant will be responsible for overall upkeep and cleanliness of the office by ensuring maintenance of high levels of hygiene under general guidance from the Administration Officer.Roles & ResponsibilitiesCarrying out general upkeep and cleanliness of all areas of the office, including fixtures and furniture.Maintaining office hygiene at 100% at all times, while m...

LVCT Health is an indigenous Kenyan non-governmental and not-for-profit organization established in 2001. We are driving Kenya towards HIV prevention, with an ultimate goal of reducing HIV infections to zero. We offer integrated HIV services through development of models that are scaled up to the national models Job purpose The Office Support Assistant will be responsible for overall upkeep and c...

As the Hotel HR Manager, you will be responsible for overseeing all aspects of human resources management in our 4-star hotel. You will lead the HR team in recruitment, training, performance management, and employee relations to ensure a positive and productive work environment.Key Responsibilities:Develop and implement HR strategies and initiatives aligned with the overall business strategy.Mana...

Company DescriptionJob DescriptionOffice and Administration ManagerAs a sales coordinator, you will perform general office duties and support the sales team achieve their set objectives.What is in it for you:Employee benefit card offering discounted rates in Accor worldwideLearning programs through our Academies and the opportunity to earn qualifications while you workOpportunity to develop your ...

Job Summary: The officer will work with finance officer on activities related to budgets for new funding, project/project preparation and submissions, progress reports, developing and planning budgets for each project strategic area and assists in forecasting future resource needs Job Specifications The duties and responsibilities of the officer will entail: Track expenditure and prepare timely r...

Position Summary: As the Hotel HR Manager, you will be responsible for overseeing all aspects of human resources management in our 4-star hotel. You will lead the HR team in recruitment, training, performance management, and employee relations to ensure a positive and productive work environment. Key Responsibilities: Develop and implement HR strategies and initiatives aligned with the overall bu...

Position Summary: As a front office agent, you will be the first point of contact for guests arriving at the hotel. You will assist guests with check-in and check-out procedures, answer inquiries, and provide information about hotel services and amenities. Key Responsibilities: Greet guests upon arrival and assist with check-in procedures. Answer phone calls and respond to inquiries. Handle guest...

Seeking a Front Office Manager with a minimum of 4 years' experience in a 4 to 5-star hotel environment. The ideal candidate will oversee all aspects of the hotel's front office operations, including guest relations, reservations, and staff management, ensuring exceptional guest service standards are met and exceeded

Kingfisher Nest Hotel, located in the heart of Westlands, Nairobi, offers the ultimate urban experience with the exceptional facilities and pristine service. Summary As the Hotel HR Manager, you will be responsible for overseeing all aspects of human resources management in our 4-star hotel. You will lead the HR team in recruitment, training, performance management, and employee relations to ensu...

The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction. As a sales coordinator, you will perform general ...

DEPARTMENT: MARKETINGREPORTS TO: DIRECTOR.RESPONSIBILITIES:Brand Advertising/Marketing developing marketing strategies and plans, liaising with advertising agencies, developing media schedules and execution of marketing campaigns.PR and Communications content creation, managing social media channels, coordinating with media for editorial coverage, cultivating relationships with key opinion leader...

Supports programmatic initiatives at Regional Office level in key areas, corporate partnerships and engagement, advocacy, research and documentation.Responsible for the Regional Office s administrative duties that includes: responding to routine correspondence and requests on behalf of the Regional Director (RD); proof reading correspondence; and assisting in maintaining program and financial rec...

Job Description:Our client is looking for a dynamic and results-driven Modern Trade and Institutional Sales Representative to drive sales growth in the modern trade and institutional segments. The ideal candidate will have a minimum of 5 years of experience in a similar role, preferably in the mattresses, furniture, office equipment, consumer electronics, or hotel supplies industries. Candidates ...

At Siaya County Club, we excel in versatile hospitality, meeting diverse needs with our array of services in food, drinks, accommodation, and conferences. Our focus lies in seamlessly blending business and leisure, offering an environment where productivity meets relaxation DEPARTMENT: MARKETING REPORTS TO: DIRECTOR. RESPONSIBILITIES: Brand Advertising/Marketing developing marketing strategies an...

1. Guest Services Management: Ensure high standards of customer service are maintained at all times, greeting guests warmly, addressing their inquiries, and resolving any issues or complaints promptly and effectively. Monitor guest feedback and satisfaction scores, implementing measures to improve service quality and exceed guest expectations. Train and coach front desk staff on guest service sta...