front office communication with other departments

Duties and Responsibilities: Duties and responsibilities will entail: Leading the development, implementation, and evaluation of Corporation s customer engagement plans, programs, and initiatives in line with the KDIC Strategic Plans and set annual Performance Contracting. Overseeing the formulation, implementation, and review of the Organization s corporate, stakeholders , and departmental polic...

1. Guest Services Management: Ensure high standards of customer service are maintained at all times, greeting guests warmly, addressing their inquiries, and resolving any issues or complaints promptly and effectively. Monitor guest feedback and satisfaction scores, implementing measures to improve service quality and exceed guest expectations. Train and coach front desk staff on guest service sta...

Duties and Responsibilities:Duties and responsibilities will entail:Leading the development, implementation, and evaluation of Corporation's customer engagement plans, programs, and initiatives in line with the KDIC Strategic Plans and set annual Performance Contracting.Overseeing the formulation, implementation, and review of the Organization's corporate, stakeholders', and departmental policies...

Job Description At Fairmont Hotels & Resorts, every guest interaction is an opportunity to create a lasting memory. Your leadership as Front Office Manager will inspire your team to be brand ambassadors, while providing engaging, sincere, personalized service is one of the ways our Front Office Colleagues are turning moments into memories for our guests at Fairmont Hotels & Resorts. Responsibilit...

Job DescriptionAt Fairmont Hotels & Resorts, every guest interaction is an opportunity to create a lasting memory. Your leadership as Front Office Manager will inspire your team to be brand ambassadors, while providing engaging, sincere, personalized service is one of the ways our Front Office Colleagues are turning moments into memories for our guests at Fairmont Hotels & Resorts.Responsibilitie...

The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction. Summary Fairmont Hotels & Resorts, every guest in...

Based in Marsabit / Samburu and reporting to the Program Manager / Senior Project Officer. The incumbent'sduties and responsibilitieswill include but not limited to:Key Responsibilities:Effective Technical Program Design, Planning, and Implementation:Provide expert knowledge and guidance on water for productive use (WfPU) activities, integrating sustainable farming practices into the PACIDA progr...

KeyResponsibilities: 1.Plan,conduct, and report on audits related to operational processes, including loanprocessing, customer service, technology integration, and service delivery. 2.Evaluate the effectiveness of processdocumentation and mapping, identifying gaps and recommending improvements. 3.Analyse customer feedback and service deliverymetrics to identify areas for enhancement in customer s...

Based in Marsabit / Samburu and reporting to the Program Manager / Senior Project Officer. The incumbent'sduties and responsibilitieswill include but not limited to:Key Responsibilities:Effective Technical Program Design, Planning, and Implementation:Provide expert knowledge and guidance on water for productive use (WfPU) activities, integrating sustainable farming practices into the PACIDA progr...

At Astradental Services, we provide world-class quality dental services to the widest population at an affordable cost, train others to grow and support the vision, and manufacture quality affordable dental materials Key Responsibilities: Direct Customer Care: Provide exceptional customer service to clients, addressing inquiries, and ensuring their needs are met promptly and professionally. Handl...

At Astradental Services, we provide world-class quality dental services to the widest population at an affordable cost, train others to grow and support the vision, and manufacture quality affordable dental materials Key Responsibilities: Direct Customer Care: Provide exceptional customer service to clients, addressing inquiries, and ensuring their needs are met promptly and professionally. Handl...

Main DutiesProper vetting of a patient/next of kin as per registration and admissions procedures and admission processRetrieving and updating through the HMIS patient's file and registering/admiting the patient within the set service and transaction time limitAdmiting corporate patients as per respective company guidelines, and liaise with necessary departments to ensure proper admission document...

HR, Payroll & Consulting Solutions People are at the heart of every successful organization. Investing in human capital is one of the smartest moves a business leader can make. But without the right systems to manage and measure your performance, this investment will never truly deliver Summary Based in Marsabit / Samburu and reporting to the Program Manager / Senior Project Officer. The incumben...

Job DescriptionCluster Marketing & Communications ManagerYour leadership as the Cluster Marketing & Communications Manager will guide the Digital, Marketing and Communications strategies at Fairmont The Norfolk and Fairmont Mara Safari Club.What is in it for you:Employee benefit card offering discounted rates in Accor worldwideLearning programs through our Academies and the opportunity to earn qu...

Job Objective/ Purpose:Manage the reception professionally at all times and ensure that all visitors, patients and clients are accorded timely, professional and compassionate service.Key Responsibilities:Welcoming and assisting patients with Registration, completing necessary forms and documentation, as well as ensuring that all information acquired is accurate and current.Processing admissions a...

Core Responsibilities Welcoming customers /patients as they arrive at the reception and inquire how they would like to be Addressing customers complaints at the front desk and escalating issues to the immediate supervisor whenever necessary Registering patients correctly on the Health Information Systems. Timely & correct billing of services rendered to clients on the relevant billing systems. Re...

CFO responsibilities include:Driving the company's financial planningPerforming risk management by analyzing the organization's liabilities and investmentsDeciding on investment strategies by considering cash and liquidity risksJob briefWe are looking for an experienced Chief Financial Officer or CFO to perform effective risk management and plan the organization's financial strategy. It is a very...

Duties and ResponsibilitiesGuest Payments: Process guest check-ins and check-outs efficiently and accurately. Calculate and collect payments for room charges, incidental expenses, and other services using cash, credit cards, and other payment methods.Cash Handling: Count and balance cash drawers at the beginning and end of each shift. Handle cash transactions securely and accurately, following es...

Job DescriptionReporting to the General Manager, the Spa Manager is a Head of Department position, who will be in charge of the opening of the hotel wellness facility (preopening), and managing the operation and business sides of the facility :Establish, direct and maintain the standards of Spa's etiquette and service in all interactions with guests and employees.Consistency and understanding whe...

CFO responsibilities include:Driving the company's financial planning Performing risk management by analyzing the organization's liabilities and investments Deciding on investment strategies by considering cash and liquidity risks Job briefWe are looking for an experienced Chief Financial Officer or CFO to perform effective risk management and plan the organization's financial strategy. It is a v...

Primary Purpose of RoleThe Executive Assistant acts as a strategic partner to the GCEO by not only managing the administrative elements of the office but more importantly providing executive support in a one-on-one working relationship. He/She serves as the primary point of contact for internal and external stakeholders on all matters pertaining to the office of the GCEO. He/She also serves as a ...

Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties Responsibilities Reporting to the General Manager, the Spa Manager is a Head of Department position, who will be in charge of the opening of the hotel wellness facility (preopening), and managing the operation and business sides of the facility : Establish, direct and...

Job PurposeThis position is responsible for optimizing order management processes to deliver exceptional customer satisfaction at competitive costs. You will collaborate closely with other departments and manage a team while ensuring efficient order fulfillment.Key Duties/Responsibilities:Order Management:Ensure accurate order entry, efficient shipment tracking, and timely product delivery.Priori...

Location: Kenya Our client, a premier safari company operating several Camps and Lodges across Kenya that offers immersive safari experiences and luxury accommodations is seeking to recruit an Overall Camp Manager. JOB PURPOSE As the Overall Camp Manager, you will oversee and support multiple camp managers ensuring guest satisfaction and staff development in alignment with established quality sta...