About the Company Our client is a technology company offering sports-betting products within the industry with a vision to be the leading Pan African sports-betting and gaming brand. Job Summary As the Service Desk and Site Support Analyst, you will be responsible for the day to day running of the ICT service desk and resolution of tickets raised at your designated site. Roles and Responsibilitie...
2 years of relevant experience
Job Highlight:In this role, you will be based in Nairobi office and provide Tier I & Tier II support in a high volume capacity responding to calls among a small team. You will be supported by the Global IT Team. You will report to the IT Technical Manager and to the WRI Africa Director of Finance and Operations. What will you do: Escalate priority support issues to senior staff or corporate techn...
This is a full-time, in-office position based in the WRI Africa office in Nairobi, Kenya. Existing work authorization is required at the time of application submission. WRI is unable to sponsor any visa work sponsorship for this position. Job Highlight: In this role, you will be based in Nairobi office and provide Tier I & Tier II support in a high volume capacity responding to calls among a smal...
Job Highlight: In this role, you will be based in Nairobi office and provide Tier I & Tier II support in a high volume capacity responding to calls among a small team. You will be supported by the Global IT Team. You will report to the IT Technical Manager and to the WRI Africa Director of Finance and Operations. What will you do: Escalate priority support issues to senior staff or corporate tech...
The World Resources Institute is a global research non-profit organization that was established in 1982 with funding from the MacArthur Foundation under the leadership of James Gustave Speth. WRI is a global research organization that turns big ideas into action at the nexus of environment, economic opportunity and human well-being. Job Highlight: In this role, you will be based in Nairobi office...
Ensuring every customer of premier hospital receives the premier experience.Manning the customer experience desk, handling inquiries and information management in line with customer requirements.Responsible for facilitation of smooth operations in the Outpatient department ensuring a Conveyor belt like, cynical movement of patients in the shortest time possible.Ensuring the accurate use and compl...
It s estimated there are 328,000 blind people in Kenya, with another 750,000 visually impaired. Cataract is the largest cause of avoidable blindness in the country, making up 43 per cent of all cases of blindness. The Fred Hollows Foundation is working with the Government of Kenya to improve health services. Our focus is on the rural areas where 80 per cent of the population live and where access...
DSW (Deutsche Stiftung Weltbevoelkerung) (German: Deutsche Stiftung Weltbevà lkerung) is an international non-governmental organisation addressing Sexual & Reproductive Health (SRH) and population dynamics. PURPOSE OF CONSULTANCY Working closely with Imara TV, DSW and UNFPA, the Consultant will lead the design and implementation of a comprehensive business model for the Imara TV platform to ensur...
HiH EA is a registered Non-Governmental Organization (NGO) in Kenya with mandate to operate within the Eastern Africa Region and a member of the Hand in Hand Global Network. Her vision is to reduce poverty through enterprise development and job creationPurpose of this assignment: Hand in Hand is seeking for firm/institution with Technical Experts in Waste management to lead in formulation of a st...
Guiding visitors to designated offices and areas; Issuing visitors passes; Manning the reception desk; Maintaining good ambience in the reception area; Profiling visitors; Receiving and directing telephone calls. Responding to visitors' queries and telephone inquiries; Receiving, screening, guiding and directing clients and visitors Recording and confirming visitors' appointments; and Maintaining...
Premier Hospital is an 82 bed specialized hospital located in Nyali, Mombasa offering high quality emergency, outpatient and inpatient care. We have a patient centered culture and our approach is to provide you with comprehensive healthcare, which is focused on all aspects of your health and overall well-being. Our service delivery model is anchored on Compassion, Care and Competence. Our Doctors...
Job Description JOB PURPOSE To ensure smooth floor operations and patient flow within the hospital through the provision of excellent customer experience practices. MAIN DUTIES AND RESPONSIBILITIES Ensuring every customer of Premier Hospital receives the Premier Experience. Educate colleagues on the various ways to humanize patient experience based on feedback from individual patients and their f...
Job Purpose: Maintain the reception area by providing front office administrative services and customer care service to patients, AKU staff and the public by receiving and addressing inquiries in a professional and polished manner, while accounting for all daily financial transactions processed at the front desk/patient reception. Responsibilities: Provide outstanding customer services to patient...
Vacancy No. AFGM/16/2023 (1post)-Permanent and Pensionable Duties and Responsibilities Guiding visitors to designated offices and areas; Issuing visitors passes; Manning the reception desk; Maintaining good ambience in the reception area; Profiling visitors; Receiving and directing telephone calls. Responding to visitors' queries and telephone inquiries; Receiving, screening, guiding and directin...
Customer Service Jobs In Kenya. Job PurposeTo ensure smooth floor operations and patient flow within the hospital through the provision of excellent customer experience practices.Main Duties And Responsibilities Ensuring every customer of Premier Hospital receives the Premier Experience.Educate colleagues on the various ways to humanize patient experience based on feedback from individual patient...
Reference No. HIHEA/029-2023/OP Assignment:Development of a Waste Management and Circular Economy Strategy Type of selection:Firm Only Title of Piece of Work: Managing waste in Kenya: Reducing poverty and improving local environment through circular economy and entrepreneurship Duration of Assignment: 35days 1. Organisational Background: Hand in Hand s vision is that the people representing the B...
IntroductionAga Khan University Hospital, Nairobi is a private not-for-profit teaching hospital that provides tertiary and secondary level healthcare services. It is the first hospital in East Africa to be accredited by the Joint Commission International from the USA. The University Hospital has been providing high-quality care for the people of East Africa and beyond for over 60 years.Under The ...
Premier Hospital is an 82 bed specialized hospital located in Nyali, Mombasa offering high quality emergency, outpatient and inpatient care. We have a patient centered culture and our approach is to provide you with comprehensive healthcare, which is focused on all aspects of your health and overall well-being. Our service delivery model is anchored on Compassion, Care and Competence. Our Doctors...
Avenue Hospital was founded in 1995 for the purpose of managing the outpatient department at the Hospital, and to extend medical services to corporate clientele through an innovative concept of Managed Healthcare.Job Objective/PurposeEnsure delivery of superior customer experience at all points of the patient journey and lead innovation and creativity towards continuous service improvement, clien...
Provide outstanding customer services to patients, public and AKU staff and ensure inquiries and complaints to the department are addressed expeditiously.Consistently provide full coverage at all times at the front desk by clocking in and out in the HR time management software.Beware of the down time and data protection procedure in the event of a system failure.As a cashier, maintain a manual in...
Coordinating development, implementation and review of the Board's communication policies, strategies, guidelines and procedures; Spearheading development and implementation of the Board's communications strategy; Facilitating promotion of the corporate image and branding of the Board; Providing technical advice on matters corporate communication; facilitating review of media activities in relati...
BURN is the world's largest vertically integrated modern cookstove company, providing world-class R&D, manufacturing, and carbon offset projects from our HQ in Kenya and across 10 countries in Africa. BURN is working to create a world where cooking positively impacts all life on Earth, by producing the world's most efficient biomass, liquid fuel, and electric cookstoves. Since 2013, BURN has sold...
Aga Khan University Hospitals in Karachi, Pakistan and Nairobi, Kenya are private, not-for-profit institutions providing high quality health care. The Main Hospitals serve as the principal sites for clinical training for the University s Medical Colleges and Schools of Nursing and Midwifery in Pakistan and East Africa. Job Purpose: Maintain the reception area by providing front office administrat...
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