Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties Summary First impressions are everything! As a Guest Services Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. What is in it For You: Employee benefit card offering dis...
Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation propertiesJob Description First impressions are everything! As a Guest Services Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. What is in it For You: Employee benefit card offer...
Job DescriptionFirst impressions are everything! As a Guest Services Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.What is in it For You:Employee benefit card offering discounted rates at Accor worldwideLearning programs through our AcademiesOpportunity to develop your talent and grow within your...
Q-Sourcing Servtec Group is a global management consulting firm that helps people make significant improvements to their business performance and realize their most important career goals.Job summary: As the receptionist you will be the first point of contact for the company. The Receptionist s duties include offering administrative support across the organization. You will welcome guests and gre...
Job summary:As the receptionist you will be the first point of contact for the company. The Receptionist's duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.To be successful as a Receptionist, you s...
Adam Smith International is an award-winning global company that delivers impact, value and lasting change through economic growth and government reform. Our reputation as a global leader has been built on the positive results our projects have achieved in many of the world s most challenging environments.About The Role Adam Smith International seeks to recruit a Receptionist for the Nairobi offi...
Background Adam Smith International (ASI) is a global advisory company that works locally to transform lives by making economies stronger, societies more stable, and governments more effective. We work on behalf of governments, foundations and companies that share our ambition to take on the big challenges facing the world. They come to us to develop strategies and to design, deliver and evaluate...
Job description Receiving customers, answering questions,making recommendations, accepting orders and payments, and providingexceptional customer service. Keeping records relating to deliveries,inventory, and production levels. Taking client information and ensuring thatdeliveries are fulfilled accurately and on time. Coordinate front-desk activities, includingdistributing correspondence and redi...
Job Purpose:Maintain the reception area by providing front office administrative services and customer care service to patients, AKU staff and the public by receiving and addressing inquiries in a professional and polished manner, while accounting for all daily financial transactions processed at the front desk/patient reception.Responsibilities:Provide outstanding customer services to patients, ...
IntroductionAga Khan University Hospital, Nairobi is a private not-for-profit teaching hospital that provides tertiary and secondary level healthcare services. It is the first hospital in East Africa to be accredited by the Joint Commission International from the USA. The University Hospital has been providing high-quality care for the people of East Africa and beyond for over 60 years.Applicatio...
As the Hotel Front Office Manager, you will be responsible for ensuring the smooth operation of the front desk, guest services, and reservations in our 4-star hotel. You will lead a team of front desk staff to provide excellent customer service to our guests and ensure that all front office operations run efficiently.Key Responsibilities:Manage and oversee all front office operations including re...
Position Summary: As the Hotel Front Office Manager, you will be responsible for ensuring the smooth operation of the front desk, guest services, and reservations in our 4-star hotel. You will lead a team of front desk staff to provide excellent customer service to our guests and ensure that all front office operations run efficiently. Key Responsibilities: Manage and oversee all front office ope...
Kingfisher Nest Hotel, located in the heart of Westlands, Nairobi, offers the ultimate urban experience with the exceptional facilities and pristine service. Summary As the Hotel Front Office Manager, you will be responsible for ensuring the smooth operation of the front desk, guest services, and reservations in our 4-star hotel. You will lead a team of front desk staff to provide excellent custo...
1. Guest Services Management: Ensure high standards of customer service are maintained at all times, greeting guests warmly, addressing their inquiries, and resolving any issues or complaints promptly and effectively. Monitor guest feedback and satisfaction scores, implementing measures to improve service quality and exceed guest expectations. Train and coach front desk staff on guest service sta...
Duties and ResponsibilitiesGuest Payments: Process guest check-ins and check-outs efficiently and accurately. Calculate and collect payments for room charges, incidental expenses, and other services using cash, credit cards, and other payment methods.Cash Handling: Count and balance cash drawers at the beginning and end of each shift. Handle cash transactions securely and accurately, following es...
Key Responsibilities:Front Desk Management:Greet clients and visitors in a courteous and professional mannerAnswer and direct incoming calls promptly and efficientlyManage incoming and outgoing mail and packagesCustomer Service:Provide exceptional customer service by addressing client inquiries and concernsAssist clients with general information and direct them to the appropriate insurance profes...
At AMR Insurance brokers Company, we strive to provide the best coverage and services to our clients. With years of experience in the industry, we understand the importance of having a reliable insurance plan to protect you and your assets. Key Responsibilities: Front Desk Management: Greet clients and visitors in a courteous and professional manner Answer and direct incoming calls promptly and e...
We are looking for a Front of House Concierge for our Integrated Facilities Management business line. About JLL We're JLL. We're a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.If you're looking to step up your career, JLL is the perfect professional...
To deliver exceptional service to all Wilderness guests in Nairobi and strive to ignite and elevate our DMC offering by adding value to the guests journey during their time in Nairobi. Fulfil this guest-centric role with passion, enthusiasm, knowledge while facilitating streamlined trips as guests arrive or depart on their life changing journey with us. Aim to deliver a safe and memorable trip fo...
We are dedicated to authentic, genuine service and delivering the warmest hospitality with passion. We are humble, generous and empathetic towards everyone within our collective, whether we are welcoming and hosting guests, working alongside colleagues or collaborating with partners, communities or governments. PRIMARY PURPOSE To deliver exceptional service to all Wilderness guests in Nairobi and...
PRIMARY PURPOSETo deliver exceptional service to all Wilderness guests in Nairobi and strive to ignite and elevate our DMC offering by adding value to the guests journey during their time in Nairobi.Fulfil this guest-centric role with passion, enthusiasm, knowledge while facilitating streamlined trips as guests arrive or depart on their life changing journey with us. Aim to deliver a safe and mem...
Receiving and welcome visitors in a professional and friendly manner.Assist visitors with inquiries and provide information about the company.Offer hospitality by providing refreshments to walk in customers.Assist visitors with inquiries and provide information about the company.Maintain a neat and organized front desk area.Answer and direct incoming calls / Emails promptly.Coordinate with variou...
Duties & Responsibilities:Manage patient and visitors' queues using the (QMS) queue management system.Respond to all incoming calls at the customer care desk and making the appropriate transfers.Direct patients to the departments appropriately as recommended by the nurses or doctors.Recognize severe cases in need of immediate medical attention and alerting the nurses immediately for the appropria...
Job Description Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of Wonderful Hospitality. Always. by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name t...
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