Vacancy No. AFGM/16/2023 (1post)-Permanent and Pensionable Duties and Responsibilities Guiding visitors to designated offices and areas; Issuing visitors passes; Manning the reception desk; Maintaining good ambience in the reception area; Profiling visitors; Receiving and directing telephone calls. Responding to visitors' queries and telephone inquiries; Receiving, screening, guiding and directin...
JOB SUMMARY Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues. CANDID...
Job Description JOB PURPOSE To ensure smooth floor operations and patient flow within the hospital through the provision of excellent customer experience practices. MAIN DUTIES AND RESPONSIBILITIES Ensuring every customer of Premier Hospital receives the Premier Experience. Educate colleagues on the various ways to humanize patient experience based on feedback from individual patients and their f...
Job Purpose: Maintain the reception area by providing front office administrative services and customer care service to patients, AKU staff and the public by receiving and addressing inquiries in a professional and polished manner, while accounting for all daily financial transactions processed at the front desk/patient reception. Responsibilities: Provide outstanding customer services to patient...
Customer Service Jobs In Kenya. Job PurposeTo ensure smooth floor operations and patient flow within the hospital through the provision of excellent customer experience practices.Main Duties And Responsibilities Ensuring every customer of Premier Hospital receives the Premier Experience.Educate colleagues on the various ways to humanize patient experience based on feedback from individual patient...
The Anti-Female Genital Mutilation Board (herein after referred to as the Board ) is a semi autonomous government agency that was established in December 2013 following the enactment of the Prohibition of Female Genital Mutilation Act, 2011. It is in the Ministry of Public Service, Youth and Gender Affairs. Vacancy No. AFGM/16/2023 (1post)-Permanent and Pensionable Duties and Responsibilities Gui...
IntroductionAga Khan University Hospital, Nairobi is a private not-for-profit teaching hospital that provides tertiary and secondary level healthcare services. It is the first hospital in East Africa to be accredited by the Joint Commission International from the USA. The University Hospital has been providing high-quality care for the people of East Africa and beyond for over 60 years.Under The ...
Premier Hospital is an 82 bed specialized hospital located in Nyali, Mombasa offering high quality emergency, outpatient and inpatient care. We have a patient centered culture and our approach is to provide you with comprehensive healthcare, which is focused on all aspects of your health and overall well-being. Our service delivery model is anchored on Compassion, Care and Competence. Our Doctors...
Avenue Hospital was founded in 1995 for the purpose of managing the outpatient department at the Hospital, and to extend medical services to corporate clientele through an innovative concept of Managed Healthcare.Job Objective/PurposeEnsure delivery of superior customer experience at all points of the patient journey and lead innovation and creativity towards continuous service improvement, clien...
Aga Khan University Hospitals in Karachi, Pakistan and Nairobi, Kenya are private, not-for-profit institutions providing high quality health care. The Main Hospitals serve as the principal sites for clinical training for the University s Medical Colleges and Schools of Nursing and Midwifery in Pakistan and East Africa. Job Purpose: Maintain the reception area by providing front office administrat...
HIAS is the global Jewish nonprofit organization that protects refugees including women and children, and ethnic, religious, and sexual minorities whose lives are in danger for being who they are. Position Summary The Temporary receptionist will be responsible for performing clerical tasks within the office to support daily operations. The receptionist will answer and transfer phone calls to staf...
Job Description Position Summary The Temporary receptionist will be responsible for performing clerical tasks within the office to support daily operations. The receptionist will answer and transfer phone calls to staff, sort and deliver mails, greet and direct visitors accordingly. Essential Functions Greet and welcome guests as soon as they arrive at the office. Direct visitors to the appropria...
Founded in Mombasa, the tamarind group owns and operates some of the most successful restaurants and leisure operations in Africa. We focus on our original mission of continually improving the quality and value of our services, developing excellent morale in our employees and maintaining superior social and environmental awareness. Tamarind has maintained standards of food and service which rank ...
We are Accor. We are a worldwide Augmented Hospitality leader. We are more than 230,000 hospitality experts placing people at the heart of what we do, creating new connections & emotions for our guests, nurturing real passion for service and achievement beyond limits. We re so much more than hotels we re creating innovative lifestyle experiences , whether you live, work or play. Blaze your own tr...
Marriott International is a leading global lodging company based in Bethesda, Maryland, USA, with more than 4,100 properties in 79 countries and reported revenues of nearly $14 billion in fiscal year 2014. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. The company operates and franchises hotels and licenses vacation ownersh...
Mandera County continued to register positive progress anchored on achieving Sustainable Development Goals (SDGs) despite challenges and the devastating effects of climate change, which saw prolonged dry spells followed by heavy rains and flooding.Floods displaced families, washed away crops and farming infrastructure and cut off roads. The resilience of our people was put to the test afresh. REF...
Supervise the activities and the service levels of the Front Desk, Concierge/Porters.Monitors the Front Office employees to make sure all guests receive prompt and personal recognitionPromote the basic habits of smiling, greeting guests by name, and thanking guests.Ensure that check-in procedures are strictly adhered to and that the correct guest details and charge-out details are obtained from e...
Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Supervises and manages employees. Managing all day-to-day operations. Understanding e...
You will play a pivotal role in maintaining a safe and secure environment while also providing excellent customer service. This hybrid position combines security responsibilities with front desk receptionist duties to ensure the smooth operation of the facility and the safety of its occupants.
We are tech powered Employee Outsourcing firm that leverages the right tools bringing the right workforce to your business Job Purpose/Mission Responsible for assisting the Front Office Manager in leading and managing all sections of the Front Office Department in order to ensure the highest standards by ensuring that Team Members are prepared and well-informed to deliver to Guests an exceptional...
Brites Management Services Limited is one of the best leading Recruitment and HR consultancy companies in Nairobi, Kenya. We are registered and incorporated under Companies Act (Cap. 486) and we provide a complete range of HR Solutions. Our sole focus is to simplify the complexities of the HR department and help companies concentrate on the core business as we handle HR tasks more efficiently and...
The Receptionist is responsible for providing exceptional customer service, managing guest interactions, and ensuring the smooth operation of the front desk, including sales and marketing efforts to promote the hotel's amenities and services, actively engaging with guests to introduce them to special offers and packages, and playing a pivotal role in revenue generation through effective upselling...
Job Description Job Description Be the first point of contact for guests arriving at the property Be required to provide continuing exceptional customer service to all guests throughout their stay Provide helpful and accurate local knowledge to guests in an informative manner Greet and welcome guests upon their arrival with a friendly and professional demeanor. Provide information about hotel fac...
The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction. Responsibilities Be the first point of contact fo...
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