Our client, an international organization who is a leading provider of languageinterpretationservices is seeking to recruitMandarin IT Service Desk Analyst.Successful candidate will be responsible for responsible for providing Service Desk support to customers applying technical knowledge and customer service skills via phone, email, or chat.Duties and ResponsibilitiesProvide General IT end-user ...
JOB PURPOSE STATEMENTUnder the guidance of the chief dealer, you will assist in the implementation of the Global Market trading strategy in line with the NCBA Bank Global Markets Trading strategy and requirements. You will undertake proprietary trading in the permitted asset classes, as well as manage currency and interest rate positions that the bank holds. You will be managing risk, liquidity a...
REF:103496-Intern-IT Operations & Service Desk About the position The Intern will perform IT Operations and Service Desk tasks using established standard operating procedures. Key Responsibilities Log all support requests using call tracking software. Answer staff questions in person, by phone and via ticket system. Capture and complete appropriate details to ensure prompt resolution of incidents...
Flexi Personnel Ltd is a HR Company that was founded in 2008. It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consultancy, Psychometric Assessments and Expatriate Services and relocation support. What makes us a unique Recruitment and...
Established in 2019, the Alliance of Bioversity International and the International Center for Tropical Agriculture (CIAT) was created to address these four crises, maximizing impact for change at key points in the food system. REF:103496- Intern-IT Operations & Service Desk About the position The Intern will perform IT Operations and Service Desk tasks using established standard operating proced...
The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment solutions tailored to your specific needs. JOB PURPOSE STATEME...
We are committed to delivering exceptional customer service and support, and we are now seeking a highly skilled Technical Service Desk Agent to join our dedicated team.Job Description:As a Technical Service Desk Agent, you will be the first point of contact for our clients, providing technical assistance and support for their hardware, software, and network-related issues. Your primary responsib...
Serve as the first point of contact for customers seeking technical assistance over the phone or email.Perform remote trouble shooting through diagnostic techniques and pertinent questions.Determine the best solution based on the issue and details provided by customers.Walk the customer through the problem-solving process.Direct unresolved issues to the next level of support personnel.Provide acc...
As a Career Consultant, you will play a pivotal role in driving our IT, Software and Web Development course sales by leveraging your expertise in the IT industry and your exceptional sales skills. You will be responsible for guiding potential students and HR partners towards the most suitable IT/Tech courses, addressing their career goals, and showcasing the value of our training programs. This p...
Pitman Training Kenya is a leading provider of globally recognised training in in-demand technical skills, dedicated to empowering individuals and businesses with the skills and knowledge needed to thrive in the rapidly evolving business environment. As part of our growth strategy. Summary As a Career Consultant, you will play a pivotal role in driving our IT, Software and Web Development course ...
JOB PURPOSE STATEMENTUnder the guidance of the chief dealer, you will assist in the implementation of the Global Market trading strategy in line with the NCBA Bank Global Markets Trading strategy and requirements. You will undertake proprietary trading in the permitted asset classes, as well as manage currency and interest rate positions that the bank holds. You will be managing risk, liquidity a...
The Nation Media Group (NMG) founded by His Highness the Aga Khan in 1959 has become the largest independent media house in East and Central Africa. It has been quoted on the Nairobi Stock Exchange since the early 1970s. As the leading multi-media house in the East African region, it has print as well as electronic media and the Internet which attracts a regular readership quite unparalleled in t...
Key ResponsibilitiesReporting to the Group ICT Manager, the ICT Service Desk Analyst will be responsible for the following tasks;Provide first-line technical support and troubleshooting assistance to internal staff regarding hardware, software, network, and other ICT-related issues.Diagnose and resolve technical problems and escalating complex issues to the appropriate teams when necessary.Catego...
Madison Group Limited is a locally owned financial services holding company that specializes in Insurance and wealth management services. The Group comprises of Madison Life Assurance Kenya Limited, Madison General Insurance Kenya Limited, and Madison Investment Managers Limited. Madison Life Assurance Kenya was originally incorporated under Kenyan Laws in 1988 as Madison Insurance Company Limite...
Flexi Personnel Ltd is a HR Company that was founded in 2008. It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consultancy, Psychometric Assessments and Expatriate Services and relocation support. What makes us a unique Recruitment and...
The successful candidate will be responsible for providing technical assistance with computer systems, hardware, and software. Will also be responsible for responding to email, chat, and offering technical support to internal and external clients using computer systems, hardware, and software.Duties andResponsibilities:Responding to queries on the phone, via email, in person, or through remote ac...
IT Service Desk Analyst at SportPesa
Flexi Personnel Ltd is a HR Company that was founded in 2008. It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consultancy, Psychometric Assessments and Expatriate Services and relocation support. What makes us a unique Recruitment and...
Trading Desk at NCBA Group
Job Highlight: In this role, you will be based in Nairobi office and provide Tier I & Tier II support in a high volume capacity responding to calls among a small team. You will be supported by the Global IT Team. You will report to the IT Technical Manager and to the WRI Africa Director of Finance and Operations. What will you do: Escalate priority support issues to senior staff or corporate tech...
The World Resources Institute is a global research non-profit organization that was established in 1982 with funding from the MacArthur Foundation under the leadership of James Gustave Speth. WRI is a global research organization that turns big ideas into action at the nexus of environment, economic opportunity and human well-being. Job Highlight: In this role, you will be based in Nairobi office...
Service Desk Analyst 6 Positions at Britam