Ensuring all rules & regulations are strictly adhered within the hotel including hotel s policy on fire and safety as well as hygiene regulations including HACCP.Ensuring the service team is well managed, having delegated the appropriate tasks to the team members.Ensuring the sales are driven to the outlet s full potential and that budget is adhered to.Ensuring a High quality of product and servi...
Assist in Interviewing, selecting, training, supervising, counseling and disciplining outlet staff.Supervising the floor during meal periods to ensure that all standards and steps of service are met through all guests interactions.Ensuring that checklists, requisitions and proper opening and closing functions are being completed each shift.Communicate effectively, both verbally and in writing, to...
DescriptionThe overall scope of the job includes supervising the service food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with Kempinski's DNA values in order to encourage sales and maximize guest satisfaction.Key ResponsibilitiesEnsuring all rules & regulations are stric...
Kempinski Hotels S.A. is Europe s oldest luxury hotel group. The group now has its head office in Geneva but was founded in Berlin in 1897 as the Hotelbetriebs-Aktiengesellschaft . Summary The overall scope of the job includes supervising the service food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standar...
Job DescriptionCluster Marketing & Communications ManagerYour leadership as the Cluster Marketing & Communications Manager will guide the Digital, Marketing and Communications strategies at Fairmont The Norfolk and Fairmont Mara Safari Club.What is in it for you:Employee benefit card offering discounted rates in Accor worldwideLearning programs through our Academies and the opportunity to earn qu...
Able to prepare all Food and beverage mise-en-place duties prior to service.Able to provide a warm welcome and fond farewell to the guests.Greet guests according to the standards to ensure superior service.Anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests.Possess good knowledge of a different kind of silverware.Good knowledge in ...
Minimum Requirements:Diploma/Degree in Hospitality, Tourism, Nutrition/Dietetics, or Food Science/Production.Minimum one year experienceKnowledge of food serving, sanitation, and safety.Responsibilities:Maintain food quality and safety; perform sanitary measures and proper food storage.Operate and maintain kitchen equipment; keep restaurant clean and safe.Adhere to specified recipes, portion cont...
Proven food and beverage management experienceWorking knowledge of various computer software programs (MS Office, restaurant management software, POS)Ability to spot and resolve problems efficientlyMastery in delegating multiple tasksCommunication and leadership skillsUp to date with food and beverages trends and best practicesAbility to manage personnel and meet financial targets
Big Square is a casual dining, Kenyan restaurant founded in 2012. The first restaurant was first opened at Karen Square which later closed down allowing expansion into 11 branches in Nairobi (10) and Mombasa (1). Minimum Requirements: Diploma/Degree in Hospitality, Tourism, Nutrition/Dietetics, or Food Science/Production. Minimum one year experience Knowledge of food serving, sanitation, and safe...
Proven food and beverage management experienceWorking knowledge of various computer software programs (MS Office, restaurant management software, POS)Ability to spot and resolve problems efficientlyMastery in delegating multiple tasksCommunication and leadership skillsUp to date with food and beverages trends and best practicesAbility to manage personnel and meet financial targetsGuest-oriented a...
Key Responsibilities/TasksLeading and supervising wait staff.Ensuring smooth service flow.Handling guest inquiries and complaints.Maintaining a clean and inviting dining environment.Fostering teamwork and collaboration among staff, promoting professionalism, and addressing any conflicts or issues amongst the team.Scheduling staff training, providing feedback for improvement.Managing inventory and...
Job Description Cluster Marketing & Communications Manager Your leadership as the Cluster Marketing & Communications Manager will guide the Digital, Marketing and Communications strategies at Fairmont The Norfolk and Fairmont Mara Safari Club. What is in it for you: Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies and the opportunity to ea...
Job DescriptionCluster Marketing & Communications ManagerYour leadership as the Cluster Marketing & Communications Manager will guide the Digital, Marketing and Communications strategies at Fairmont The Norfolk and Fairmont Mara Safari Club.What is in it for you:Employee benefit card offering discounted rates in Accor worldwideLearning programs through our Academies and the opportunity to earn qu...
The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction. Summary Your leadership as the Cluster Marketing ...
Job Description Job Description Consistently offer professional, friendly and proactive guest service while supporting fellow Colleagues. Demonstrates brand service Plus Standards in all interactions. To report on duty punctually, in full uniform according to appearance and grooming standards. To promote and maintain a positive working relationship at all times with the Colleagues. To consistentl...
Job Description Consistently offer professional, friendly and proactive guest service while supporting fellow Colleagues. Demonstrates brand service Plus Standards in all interactions. To report on duty punctually, in full uniform according to appearance and grooming standards. To promote and maintain a positive working relationship at all times with the Colleagues. To consistently offer professi...
Consistently offer professional, friendly and proactive guest service while supporting fellow Colleagues.Demonstrates brand service Plus Standards in all interactions.To report on duty punctually, in full uniform according to appearance and grooming standards.To promote and maintain a positive working relationship at all times with the Colleagues.To consistently offer professional, friendly and w...
Job DescriptionConsistently offer professional, friendly and proactive guest service while supporting fellow Colleagues.Demonstrates brand service Plus Standards in all interactions.To report on duty punctually, in full uniform according to appearance and grooming standards.To promote and maintain a positive working relationship at all times with the Colleagues.To consistently offer professional,...
Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties Responsibilities Consistently offer professional, friendly and proactive guest service while supporting fellow Colleagues. Demonstrates brand service Plus Standards in all interactions. To report on duty punctually, in full uniform according to appearance and grooming...
Job DescriptionConsistently offer professional, friendly and proactive guest service while supporting fellow Colleagues.Demonstrates brand service Plus Standards in all interactions.To report on duty punctually, in full uniform according to appearance and grooming standards.To promote and maintain a positive working relationship at all times with the Colleagues.To consistently offer professional,...
Big Square is a casual dining, Kenyan restaurant founded in 2012. The first restaurant was first opened at Karen Square which later closed down allowing expansion into 11 branches in Nairobi (10) and Mombasa (1). Minimum Requirements: Hospitality/Food Science Diploma/Degree. Minimum one year experience Strong communication and customer service skills. Familiarity with POS software. Responsibiliti...
La Beila Hotel in Meru County is an intimate establishment that encapsulates luxury, elegance and tranquility. Our amenities include an exceptional dining restaurant, a classic bar, tastefully finished rooms and fast Wi-Fi. These are complemented by exquisitely rich décor with antique furniture and art. La Beila Hotel Meru provides a friendly atmosphere coupled with impeccable service and complem...
Summit Recruitment and Search Africa is a leading Recruitment and Executive Search agency head quartered in Kenya providing outstanding talent to a wide range of companies and NGOs in various business sectors across Africa.Our client, is looking for an energetic General Manager to run their trendy restaurant in Nairobi. The successful candidate will be responsible to manage and direct all aspects...
Duties and ResponsibilitiesEnsure the facility is sparkling clean, neat and tidy in all areas at all times.Promote a professional and hospitable image to the guest, give full cooperation to any guest requiring assistance with a prompt, caring and helpful attitude.Actively take part in sales and marketing activities of the resort and come up with growth strategies to increase revenueMaintain regul...