Job SummaryAs an Operations Executive your primary responsibility is to ensure the efficient and professional handling of our clients and their accounts. This role encompasses managing accounts, coordinating operations, assessing risks, generating reports, and fostering strong client relationships. Your expertise will be vital for the seamless delivery of our services.Responsibilities:Client Acco...
About the role This strategic role will be the interface between our business and the key internal and external stakeholders. These stakeholders include government officials, driver partners, the local operations team, country and regional management, and HQ teams (ie Growth Analytics, Expansion, Global Operations, Marketing, Product, Regulatory, CS). This is a critical, impactful and highly rewa...
Umba is currently in search of a Finance and Operations Manager to join our team based in the Kenya Office. In this role, the Finance and Operations Manager will hold a pivotal role in leading and overseeing various critical functions within the organization. Responsibilities Building and developing a first-class finance and operations team Being a key member of the Bank s Management Team Integri...
About the Job:You will work within the support function of the Global Service Delivery teams in East Africa as part of our Operations department.As the Senior Manager of Operations, you will lead and support formulating overall company strategy, managing people and establishing policies. To be successful in this role, you should be a thoughtful leader and a confident decision-maker, helping our p...
Job Description Director of Operations Your leadership as Director of Operations will inspire your team to be brand ambassadors, provide leadership and strategic planning to all departments in support of our service culture, maximise operations and guest satisfaction. You will lead the Operations team to new heights through guiding, mentoring, planning and execution. Ensuring that the guest and b...
Manage the payment operations team on a day-to-day basis. The Payment Operations team manages the relationships with all payout providers and owns our ability to meet our reliability targets across all corridors.Train team members on best practices for managing payment partner relationshipsAct as an escalation point for the team regarding critical partner issuesActively contribute to the developm...
Reporting: Managing Director, Gross Salary: Kshs 100k Our client is seeking to hire an Operations Supervisor who focuses on operational excellence, resource management, and cross-functional collaboration to drive the organization s success. This person manages and handles the daily business operations of the company, working closely with departmental managers and supervisors to support the day-to...
Job DescriptionDirector of OperationsYour leadership as Director of Operations will inspire your team to be brand ambassadors, provide leadership and strategic planning to all departments in support of our service culture, maximise operations and guest satisfaction. You will lead the Operations team to new heights through guiding, mentoring, planning and execution. Ensuring that the guest and bra...
About Umba Our mission entails providing accessible and cost-effective financial services across Africa, enabling our customers to take charge of their financial well-being. We are committed to seizing a unique opportunity to transform the financial landscape in Africa by harnessing the power of machine learning to develop intelligent, affordable financial products tailored for emerging markets. ...
Lipad provides the most extensive set of payment methods, with Domestic and International Credit & Debit cards, banks and Mobile money operators Salary RangeKSh 30,000 KSh 50,000/month Summary We are looking for an Operations Executive to manage and improve our administrative processes, customer care, and statutory compliance. In this role, you will be responsible for ensuring the smooth and effi...
Craydel is Africa s largest higher education platform, helping students search, get matched and enrolled to top Universities across the world! We leverage on technology, to disrupt the study abroad industry that is currently fragmented, unorganized and at often misguided by financial incentives rather than student outcomes. About the Role Craydel is seeking an Operations Manager responsible for t...
Our Mission We have recently updated our Company Mission to reflect our ambitions to build the future of payments in Africa. You can read all about it here . Why does our mission matter? There are over 1.3 billion Africans in the world and is the fastest-growing region in the world . Africa is also the most expensive place to send money to and trade with. Talent is everywhere but opportunity isn'...
Job Description:We are looking for an Operations Executive to manage and improve our administrative processes, customer care, and statutory compliance. In this role, you will be responsible for ensuring the smooth and efficient operation of our day-to-day activities, allowing us to provide exceptional service to our customers and close sales faster.Responsibilities:Customer Operations:Manage cust...
Day-to-day running of all operations relating to batteries deployed in the field.Supporting Roam After Sales team with fault triage to determine whether field reports of battery issues are genuine battery issues.Ownership of the whole process of identifying faults, developing fixes, creating the supporting documentation, and reporting performance metrics to the wider business.Working with Roam s ...
Job Description Management and Control of all activities included in the O2C/P2P/R2R/MDM streams to ensure completeness, accuracy, and timeliness. O2C activities include Credit Management, Revenue Recognition, Cash Allocation, Month End Closing and Collections. P2P activities include Invoice Processing, Payments, Travel &Expenses, Purchase Order Processing and Month End Closing R2R activities inc...
Building and developing a first-class finance and operations teamBeing a key member of the Bank s Management TeamIntegrity of all financial records and reportingFinancial and management accounting, budgeting, planning, pricing, commercial contracts, and unit economicsPreparation and presentation of Board ReportsAudits; both statutory and regulatoryBeing a Business Partner to all members of the Ma...
IT Jobs In Kenya. Are you interested in helping lead an entrepreneurial effort aimed at changing paradigms in international development and in true partnerships with governments to reduce donor dependency and increase financial sustainability? Would you be excited to leverage your private sector background to help finance health systems? Do you get energy from working with different stakeholders ...
IT Jobs In Kenya. Department: Operations,Reporting to: CEO,Gross Salary: Ksh 70k 100k,Our client in the retail industry is seeking to hire a Head of Operations who will handle Customer relationship management between the Company and key partners Safaricom PLC and coordination of Head office operations.Responsibilities: Manage partner relationships; with Safaricom/Carl care and follow up on agreed...
Role DescriptionThis is a full-time on-site role as an Operations Manager located in Nairobi County, Kenya. The Operations Manager will be responsible for the day-to-day operations management of the company, including managing logistics, booking accommodation, managing customer service, and ensuring the quality and execution of tours. The Operations Manager will also be responsible for developing...
About the company Earthtree is a Kenyan company that develops agroforestry projects rapidly scaling up climate action with real and measurable social and environmental benefits. In Kenya, Earthtree grows new forests in a highly data driven manner, supporting regenerative horticulture and agriculture projects that can restore ecosystems that bring back biodiversity and support farmers with new sou...
We are a small team of passionate travelers and nature photographers from India. We love traveling to exotic locations around the globe for wildlife and landscapes Duties This is a full-time on-site role as an Operations Manager located in Nairobi County, Kenya. The Operations Manager will be responsible for the day-to-day operations management of the company, including managing logistics, bookin...
As the Senior Manager of Operations, you will lead and support formulating overall company strategy, managing people and establishing policies. To be successful in this role, you should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive while ensuring our profits are on the rise.Ultimately, you'll help our company grow and thrive.This role reports ...
Forging necessary linkages with other departments and external stakeholders e.g. Generators, TOsManaging the operations of the Transmission Operators (TOs) for safe and efficient implementation of operational protocols, procedures and agreements holding from time to timeProposing divisional budget requirements to the Senior ManagerEnsuring prudent utilization of divisional budget allocationSuppor...
About the roleThis strategic role will be the interface between our business and the key internal and external stakeholders. These stakeholders include government officials, driver partners, the local operations team, country and regional management, and HQ teams (ie Growth Analytics, Expansion, Global Operations, Marketing, Product, Regulatory, CS).This is a critical, impactful and highly reward...