Wed Mar 27 2024 08:30:19 GMT+0000 (Coordinated Universal Time)

financial customer service jobs

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Customer Experience Advisor Job SBM Bank - Corporate Staffing Services

SBM Bank - Nairobi

    SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients. Following approval by the Central Bank of Kenya, the bank started its operations in Kenya in May 2017 and currently has a branch network of 41 branches countrywide ...

    12 hours agocorporatestaffing.co.ke
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    Product Design Manager - Digital Financial Services At Kcb Bank Kenya

    Kcb Bank Kenya - Nairobi

      KEY RESPONSIBILITIES:Provide direction and guidance to product design teams to meet timely deliveries.Manage product design and development activities.Provide design solutions to meet cost-effectiveness and on-time deliveries.Validate product designs, identify constraints and provide corrective actions.Evaluate the design of new and existing products by conducting thorough analysis and assessment...

      2 days agofindojobs.ke
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      Assistant Manager Ui/Ux - Digital Financial Services At Kcb Bank Kenya

      Kcb Bank Kenya - Nairobi

        KEY RESPONSIBILITIES:Design intuitive and visually appealing user interfaces for our digital banking platforms based on customer insights.Create wireframes, prototypes, and high-fidelity mockups to effectively communicate design concepts.Conduct user research of new and existing products to understand customer behaviors, needs, and pain points.Ensure a seamless and consistent user experience acro...

        2 days agofindojobs.ke
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        Assistant Manager, Product Design - Digital Financial Services At Kcb Bank Kenya

        Kcb Bank Kenya - Nairobi

          Key ResponsibilitiesProvide guidance to product design teams as assigned to meet timely deliveries.Coordinate on daily basis in product design and development activities as assigned.Provide design solutions to meet cost-effectiveness and on-time deliveries.Validate product designs, identify constraints and provide corrective actions.Implement process improvements to ensure product quality and pro...

          2 days agofindojobs.ke
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          Customer Experience Advisor at SBM Bank

          SBM Bank - Nairobi

            SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients Job Purpose The role holder will be responsible for delivering seamless world class customer experience across all customer touch points with utmost level of consist...

            1 day agojobwebkenya.com
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            Product Design Manager - Digital Financial Services

            Nairobi

              KEY RESPONSIBILITIES: Provide direction and guidance to product design teams to meet timely deliveries. Manage product design and development activities. Provide design solutions to meet cost-effectiveness and on-time deliveries. Validate product designs, identify constraints and provide corrective actions. Evaluate the design of new and existing products by conducting thorough analysis and asses...

              3 days agoelevolt.co.ke
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              Assistant Manager UI/UX - Digital Financial Services

              Nairobi

                KEY RESPONSIBILITIES: Design intuitive and visually appealing user interfaces for our digital banking platforms based on customer insights. Create wireframes, prototypes, and high-fidelity mockups to effectively communicate design concepts. Conduct user research of new and existing products to understand customer behaviors, needs, and pain points. Ensure a seamless and consistent user experience ...

                3 days agoelevolt.co.ke
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                New

                Group Head, Customer Loyalty, Retention & Engagement at Equity Bank Kenya

                RTI International - Nairobi

                  Equity Bank Limited (The "Bank ) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank s registered office is 9th Floor, Equity Centre, P.O. Box 75104 - 00200 Nairobi. The Bank is licensed under the Kenya Banking Act (Chapter 488), and continues to offer retail banking, microfinance and related services. The Bank has subsidiaries in Ken...

                  6 hours agomyjobmag.com
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                  Product Design Manager Digital Financial Services at KCB Bank Kenya

                  KCB Bank Kenya - Nairobi

                    Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya incorporated with effect from January 1, 2016 and all KCB s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. KEY RESPONSIBILITIES: Provide direction and guida...

                    3 days agojobwebkenya.com
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                    Assistant Manager UI/UX Digital Financial Services at KCB Bank Kenya

                    KCB Bank Kenya - Nairobi

                      Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya incorporated with effect from January 1, 2016 and all KCB s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. KEY RESPONSIBILITIES: Design intuitive and visual...

                      3 days agojobwebkenya.com
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                      Cashier Job Valley Hospital - Corporate Staffing Services

                      Valley Hospital - Nairobi

                        Job Description Valley Hospital is a premier health facility located in Nakuru, offering diverse services with a mission to provide quality yet affordable healthcare. Qualifications: Bachelor s degree in a business-related field or equivalent. Minimum of two years of relevant experience in cashiering or a related position. Proficiency in handling financial transactions, including cash, credit, an...

                        2 days agocorporatestaffing.co.ke
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                        Assistant Manager, Money Transfer Services

                        Nairobi

                          JOB SUMMARY: The overall responsibility of this role is to ensure maintenance and growth of Diaspora & Remittances products and income at all branches and outlets. To ensure seamless coordination between Money Transfer Services providers and the bank through the Diaspora & Remittances Unit and with branches and agents. KEY RESPONSIBILITIES: Financial - 15% Grow the bank's NFI through MTS products...

                          1 day agoelevolt.co.ke
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                          Assistant Manager, Money Transfer Services at SBM Bank

                          SBM Bank - Nairobi

                            SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients JOB SUMMARY: The overall responsibility of this role is to ensure maintenance and growth of Diaspora & Remittances products and income at all branches and outlets. T...

                            1 day agojobwebkenya.com
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                            Customer Experience Executive Job Liberty Group - Corporate Staffing Services

                            Liberty Group - Nairobi

                              Job Summary The Customer Experience Executive is responsible for building of sustainable relationships of trust through open, proactive, and interactive communication with customers to drive client loyalty and retention. The role is key in delivering the customer value proposition and adhering to the customer service charter. Key Responsibilities Continually update the customer profile so that Lib...

                              9 days agocorporatestaffing.co.ke
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                              Manager, Financial Fitness Academy & Client Experience

                              Standard Bank Group - Nairobi

                                Job DescriptionJob Purpose:To be the lead event facilitator and Lead coordinator of the Financial Fitness Academy (FFA) . To develop a consistent approach to client experience through implementation and adoption of the client experience minimum standards, frameworks, and rules. Support the management of the resolution of client and staff friction points to improve the overall client experience co...

                                8 days agofindojobs.ke
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                                Customer Success Manager at Ezra

                                Ezra - Nairobi

                                  Ezra is a financial technology company that partners with banks, MNOs, utility companies and e-commerce platforms to deliver easy and rapid credit solutions in emerging and financially underserved markets. Context of the role As Regional Account Manager you will be responsible for forming deep relationships with your key accounts, being their trusted advisor to our products and services. Using th...

                                  7 days agojobwebkenya.com
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                                  Customer Experience Executive At Liberty Life

                                  Liberty Life - Nairobi

                                    Job SummaryThe Customer Experience Executive is responsible for building of sustainable relationships of trust through open, proactive, and interactive communication with customers to drive client loyalty and retention. The role is key in delivering the customer value proposition and adhering to the customer service charter.Key ResponsibilitiesContinually update the customer profile so that Liber...

                                    8 days agofindojobs.ke
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                                    Customer Experience Executive at Liberty Life

                                    Liberty Life - Nairobi

                                      Liberty Life Assurance Kenya is a life insurance provider that has been providing relevant products to Kenyans for over 50 years. Our purpose at Liberty is to make a difference in people s lives by making financial freedom possible. Job Summary The Customer Experience Executive is responsible for building of sustainable relationships of trust through open, proactive, and interactive communication...

                                      9 days agojobwebkenya.com
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                                      Manager, Financial Fitness Academy & Client Experience SBG11

                                      Nairobi

                                        Job Purpose: To be the lead event facilitator and Lead coordinator of the Financial Fitness Academy (FFA) . To develop a consistent approach to client experience through implementation and adoption of the client experience minimum standards, frameworks, and rules. Support the management of the resolution of client and staff friction points to improve the overall client experience considering the ...

                                        10 days agoelevolt.co.ke
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                                        Manager, Financial Fitness Academy & Client Experience Sbg11 At Standard Bank Group

                                        Standard Bank Group - Nairobi

                                          Job Purpose:To be the lead event facilitator and Lead coordinator of the Financial Fitness Academy (FFA) . To develop a consistent approach to client experience through implementation and adoption of the client experience minimum standards, frameworks, and rules. Support the management of the resolution of client and staff friction points to improve the overall client experience considering the o...

                                          9 days agofindojobs.ke
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                                          Manager, Financial Fitness Academy & Client Experience SBG11 at Standard Bank Group

                                          Standard Bank Group - Nairobi

                                            Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. Africa is our home, we drive her growth Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value Job Purpose: To be the lead event facilitator and Lead coordinator of the F...

                                            10 days agojobwebkenya.com
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                                            Business Development Manager Bulk SMS Job - Corporate Staffing Services

                                            Corporate Staffing - Nairobi

                                              Reporting: to the Directors, Gross Salary: Ksh 130k 150k Commissions Our client in the Bulk SMS space is seeking to hire a Business Development Manager who will be at the forefront of revolutionizing the VAS services solutions landscape and responsible for achieving company objectives by planning, setting sales goals, analyzing, performance data, and making forecasts as well as hiring, training, ...

                                              2 days agocorporatestaffing.co.ke
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                                              New

                                              Sales Agent At Ngao Credit Limited

                                              Ngao Credit - Nairobi

                                                Role DescriptionThis is a full-time on-site role for a Logbook Loans Sales Agent. The Sales Agent will be responsible for daily sales activities, including customer service, promoting and selling logbook loans.QualificationsExcellent communication and customer service skillsExperience in sales and promoting financial productsStrong interpersonal skills and ability to build rapport with clientsHig...

                                                16 hours agofindojobs.ke
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                                                Sales Agent

                                                Nairobi

                                                  Role Description This is a full-time on-site role for a Logbook Loans Sales Agent. The Sales Agent will be responsible for daily sales activities, including customer service, promoting and selling logbook loans. Qualifications Excellent communication and customer service skills Experience in sales and promoting financial products Strong interpersonal skills and ability to build rapport with clien...

                                                  1 day agoelevolt.co.ke
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