family care careers

Are you passionate about delivering exceptional customer experiences, driven to exceed expectations, and eager to make a meaningful impact in people's lives? We are looking for you. RESPONSIBILITIES: Sales Transactions: Process sales transactions accurately and efficiently. Handle cash, credit card, and digital payment methods following established procedures. Prospecting, Upselling and Cross-Sel...

CUSTOMER CARE MANAGER

Customer Care Assistant

Customer Care Assistant

Acquisition: This is the DFS champion in the branch networks who will champion uptake of DFS channels through: - Recruitment of New customers by opening Accounts Virtually, On-board Credit Card customers, On-board Prepaid card customers, Recruit New customers for Virtual Loans and New Family Pay customers. Driving Agent/Merchant/ MPESA Agents recruitment in the branch as per the laid down standar...

About Max Child Care: Max Child Care is a leading provider of childcare and home management services in Kenya. We are dedicated to providing families with qualified, trained, and reliable nannies, domestic managers, and other household staff. About the Role: We are seeking a passionate and organized individual to join our team as a Client Services and Training Specialist. In this role, you will p...

Role DescriptionThe Customer Service Representative ensures the highest level of customer care is given to all clients and no client leaves unsatisfied. The officer also ensures all clients are billed properly and the insurance documents are accurately filled.Responsibilities:Customer Care Service:Welcome patients/clients and handle all customer enquiries and complaints, providing accurate inform...

i. Overseeing the operation of customer care desks;ii. Ensuring customersprovide feedback either manually or electronically;iii. Attending to reception telephone line;iv. Receiving and ushering in guests to the designated offices;v. Maintaining daily records of customers details;vi. Facilitating in the organization of events; andvii. Responding to customers inquiries.

JOB PURPOSEAmref Health Africa is seeking an experienced professional to provide PHCs overall strategic and technical leadership on policy analysis, generation and translation, while building the team's capacity on policy issues and network with relevant decision makers at national, regional and global level. Under the supervision of Senior Director, Health System Strengthening and in collaborati...

Family TV is the East and Central Africa s largest Christian television broadcaster and Kenya s most watched faith channel. Family TV offers 24 hours of faith and inspirational programming that appeal to people in a wide variety of denominations. Summary For the role of Team Manager in the TV department at our Christian Media House, we are seeking a highly experienced individual with a proven tra...

POSITION SUMMARYThe Customer Care Executive is primarily responsible for ensuring delivery of exceptional customer service to customers as per the respective client's SLA.The primary focus of a Customer Care Executive is to assist; retain; acquire and/or recover customers.DUTIES AND RESPONSIBILITIESBuild rapport with customers by handling each and every customer call in a courteous; and professio...

POSITION SUMMARYThe Customer Care Executive is primarily responsible for ensuring delivery of exceptional customer service to customers as per the respective client's SLA. The primary focus of a Customer Care Executive is to assist; retain; acquire and/or recover customers.DUTIES AND RESPONSIBILITIESBuild rapport with customers by handling each and every customer call in a courteous; and professi...

Responsibilities Create and manage production for both live and recorded programs Generate creative and original ideas for shows Identify and implement suitable content for our audience by carrying out thorough research of guests and topics Communicate and coordinate with studio crew, editors to ensure the success of a program Promote completed shows on different platforms Qualifications Degree o...

DescriptionFamily Media prides itself in creating and publishing compelling media on all possible channels that inspires and encourages our audience to have a meaningful relationship with Christ and to build up a daily relationship with Jesus. We are looking for a mature, passionate and creative producer who will be responsible for facilitating TV and Radio shows from beginning to end.Responsibil...

Family Bank (formely Family Finance Building Society) was registered as a Building Society in October 1984 in Kenya, under the Building Societies Act and commenced operations in the early 1985 About the job Oversee the daily receiving and inspecting process of all incoming deliveries to ensure compliance with quality and quantity specifications. Coordinate the verification of sample stationery pr...

iSON Xperiences is a specialist in proactive customer engagement and customer xperience management, partnering with leading brands to optimize their customer xperience, revenue generation and business process management across the enterprise. POSITION SUMMARY The Customer Care Executive is primarily responsible for ensuring delivery of exceptional customer service to customers as per the respecti...

iSON Xperiences is a specialist in proactive customer engagement and customer xperience management, partnering with leading brands to optimize their customer xperience, revenue generation and business process management across the enterprise. POSITION SUMMARY The Customer Care Executive is primarily responsible for ensuring delivery of exceptional customer service to customers as per the respecti...

Analysis and Operations Support Coordinator at CARE

Job Objective/ Purpose:Planning, organizing, and coordinating all Critical Care unit activities, ensuring the provision of patient-centrist nursing care, operational efficiency and positive patient experience, in line with the Hospital protocols and standards.Key Responsibilities:People Management:Supervise Critical Care team in delivering individual and team targets by ensuring all nurses accura...

Job Objective/ Purpose:Planning, organizing, and coordinating all Critical Care unit activities, ensuring the provision of patient-centrist nursing care, operational efficiency and positive patient experience, in line with the Hospital protocols and standards.Key Responsibilities:People Management:Supervise Critical Care team in delivering individual and team targets by ensuring all nurses accura...

Avenue Hospital was founded in 1995 for the purpose of managing the outpatient department at the Hospital, and to extend medical services to corporate clientele through an innovative concept of Managed Healthcare. Job Objective/ Purpose: Planning, organizing, and coordinating all Critical Care unit activities, ensuring the provision of patient-centrist nursing care, operational efficiency and pos...