Customer relationship management:Regular meetings with clients are held to manage the relationships and run regular activities such as delivering presentations, taking their briefs, providing advice and taking time to fully understand their needs.Application of project management skills to ensure that the work is delivered to the clients as per the contracts and fulfilling the submitted briefs.Th...
At Ipsos we believe our clients need more than a data supplier, they need a partner who can produce accurate and relevant information and turn it into actionable truth. Customer relationship management: Regular meetings with clients are held to manage the relationships and run regular activities such as delivering presentations, taking their briefs, providing advice and taking time to fully under...
At Ipsos we believe our clients need more than a data supplier, they need a partner who can produce accurate and relevant information and turn it into actionable truth. Responsiblities Customer relationship management: Regular meetings with clients are held to manage the relationships and run regular activities such as delivering presentations, taking their briefs, providing advice and taking tim...
Delivery exceptional customer experience in all interactions on call and email by maintaining highest level of professionalism.Manage urgent or critical cases promptly, coordinating immediate interventions and connecting with emergency services as needed.Issuing preauthorization approvals for all outpatient, dental, optical, and inpatient cases.Keep a clear complaint tracker and ensure timely res...
Our Vision, Our Mission, Our Strategy Our vision is to be The Logistics Company for the World. Our mission Excellence Summary Support to develop and administer field sales plans and processes to achieve revenue growth, enhance customer retention and acquisition, and increase lead conversion for a defined geographic region, product line or market segment in line with business strategy, financial o...
Customer care jobs in Kenya. Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance.Job Ref. No: JHIL104 Role Purpose The job holder will ha...
Summit Recruitment and Search Africa is a leading Recruitment and Executive Search agency head quartered in Kenya providing outstanding talent to a wide range of companies and NGOs in various business sectors across Africa.Our client, a prominent market leader in material handling solutions is seeking to hire a . The successful candidate will be responsible for providing marketing support by impl...
DUTIES AND RESPONSIBILITIESCustomer relationship management: Regular meetings with clients are held to manage the relationships and run regular activities such as delivering presentations, taking their briefs, providing advice and taking time to fully understand their needs. Application of project management skills to ensure that the work is delivered to the clients as per the contracts and fulfi...
The Nairobi Women s Hospital is a hospital in Nairobi, Kenya. The hospital was founded in 2001 by Dr. Sam Thenya and is the first of its kind in the East and Central Africa region. Even if it specialised in Obstetrics and Gynecology services, the hospital is equipped and staffed to handle all general medical and surgical conditions. Summary Based at the Gender Violence and Recovery Centre and rep...
Job Ref. No: JHIL104 Role Purpose The job holder will handle inquiries from intermediaries, customers, and providers by understanding their needs, addressing their questions, resolving issues, and fulfilling requests. The role holder is expected to provide excellent service in all customer interactions and create memorable experiences. Main Responsibilities Delivery exceptional customer experienc...
PURPOSE: To generate revenue for CIC Subsidiaries, maintain a productive and efficient salesforce, support all market and business development engagements. Build and sustain strong stakeholders value through internal operational and external fora participation and promotion of CIC s values with robust and efficient customer focus. PRIMARY RESPONSIBILITIES: Generate revenue in the Region across al...
The Oxfam International Executive Director (OIED) will lead the OI Secretariat (OIS) to effectively carry out its functions in support of the Oxfam Confederation. The ED will lead transformational processes to strengthen the Oxfam Confederation, drive a vision of a confederation of equals, and ensure effective mechanisms for implementation of its collective agenda and strategic priorities. Furthe...
Secure new GI business through intermediaries.Retain existing GI business as per set objectives.Maintain excellent customer service to intermediaries and clients.Service existing business and resolve customer complaints.Follow up on renewals for general insurance business.Forward proposal forms to underwriting department.Follow up premium collections for GI clients.Prepare weekly and daily report...
Support to develop and administer field sales plans and processes to achieve revenue growth, enhance customer retention and acquisition, and increase lead conversion for a defined geographic region, product line or market segment in line with business strategy, financial objectives, Group guidelines and policies. Key tasks Support administration of field sales plans and processes to achieve sales...
With operations in Africa, USA, UK,India and UAE, Techno Brain is the first indigenous African company to be assessed at CMMI Level-5, achieving highest quality standards for software development. Currently operating in 21 countries, creating 1200 high tech jobs in the continent, Techno Brain has achieved leadership positions in areas such as Public Financial Management, Digital Identity Manageme...
Summit Recruitment and Search Africa is a leading Recruitment and Executive Search agency head quartered in Kenya providing outstanding talent to a wide range of companies and NGO's in various business sectors across Africa.Our client a well-established charitable organization in Kenya, providing critical support to children and adults living with cancer is seeking toHe/she will be responsible fo...
POSITION OVERVIEWThis role located in Nairobi County, Kenya. As a Lead Generation Executive, the purpose of the role is to support the US-based Business Development Manager to help them set up calls and meetings with US based prospects from a provided target list of companies. The Lead Gen Executive will be cold calling and emailing US prospects, mainly IT Managers, IT Directors, IT VPs, IT PMO o...
PURPOSE:To generate revenue for CIC Subsidiaries, maintain a productive and efficient salesforce, support all market and business development engagements. Build and sustain strong stakeholders' value through internal operational and external fora participation and promotion of CIC's values with robust and efficient customer focus.PRIMARY RESPONSIBILITIES:Generate revenue in the Region across all ...
What does the role require?Honestly, the role of an Athena Executive Partner is limitless. There isn t a one description fits all as the role is wonderfully varied based on our clients needs. Athena XPs, in addition to the below day-to-day requirements, have planned weddings, organized dinner parties, forged new friendships and business relationships, developed new skills like web design, and pro...
CIC Insurance Group Limited, commonly referred to as CIC Group, is an insurance and investment group that operates mainly in Kenya, Uganda, South Sudan and Malawi PURPOSE: To generate revenue for CIC Subsidiaries, maintain a productive and efficient salesforce, support all market and business development engagements. Build and sustain strong stakeholders value through internal operational and ext...
Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Job Ref. No: JHIL104 Role Purpose The job holder will handle inquiries from intermed...
Manage and grow existing Corporate and Trade accounts.Prospect for new corporate contracted business.Engage Trade market handling Government of Ghana Departments and Ministries for contractingManage and sustain high yields from Travel Agents.Develop profitable relationships with a portfolio of travel trade suppliers to secure long-term business e.g., with Trade/Corporates/Government partners.Mobi...
The Oxfam International Executive Director (OIED) will lead the OI Secretariat (OIS) to effectively carry out its functions in support of the Oxfam Confederation. The ED will lead transformational processes to strengthen the Oxfam Confederation, drive a vision of a confederation of equals, and ensure effective mechanisms for implementation of its collective agenda and strategic priorities. Furthe...
Support to develop and administer field sales plans and processes to achieve revenue growth, enhance customer retention and acquisition, and increase lead conversion for a defined geographic region, product line or market segment in line with business strategy, financial objectives, Group guidelines and policies.Key tasksSkillsSupport administration of field sales plans and processes to achieve s...