Thu Feb 22 2024 09:00:10 GMT+0000 (Coordinated Universal Time)

Escalation Manager jobs

Service Account Manager

Sidel - Nairobi

    Your Opportunity Maintain the relationship with and manage the customers pertaining to Sidel aftersales offering. Responsible for meeting customer needs and ensuring customer satisfaction, whilst developing and maximizing sales and margin contributions for Sidel in given territory. Customer point of contact for Services and aftersales activities.The mission of the SAM is to lead the profitable gr...

    2 days agofindojobs.ke
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    Senior Manager - Credit Administration

    Equity Bank Kenya - Nairobi

      Ensuring good Credit Governance is observed across the subsidiaries (Policies, Standards, Processes & Procedures, etc.)Compiling Key Credit Admin performance MI across subsidiaries for management consumption.Reviewing procedures across subsidiaries to identify gaps and effect harmonization.Coordinating standardization of legal-approved facility letters across subsidiariesPeriodically reviewing MI...

      3 days agofuzu.com
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      Customer Service Team Leader At Bic

      Bic - Nairobi

        Main Responsibilities:External stakeholdersAct as main link between the company and the customers.Ensure an effective communication and mutual understanding.Focus on understanding our customer's needs and regularly updating customers where there is a need.Communicating any pricing updates with customers on time and ensuring the update is reflected on JDE for all customers.Manage customer escalati...

        20 hours agofindojobs.ke
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        Device Financing Manager At Samsung Electronics

        Samsung Electronics - Nairobi

          Job Purpose:Responsible for forming and maintaining relationships with our EIP (Equipment Installed Programmes) channel from a business development and technical aspect. Their duties include meeting with EIP partners in-person to discuss new products and services, resolving technical & business development related issues & maximizing EIP business development within East Africa region.Key Responsi...

          3 days agofindojobs.ke
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          Customer Service Team Leader at BIC

          BIC - Nairobi

            BIC products provide easy answers for everyday needs. In creating its first product, the BIC Cristal ballpoint pen, BIC chose to go straight to what s essential: create something for everyone to use that is simple, yet reliable, and provides a solution for something that we all do. Main Responsibilities: External stakeholders Act as main link between the company and the customers. Ensure an effec...

            1 day agojobwebkenya.com
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            Customer Service Team Leader at BIC

            International Organization for Migration IOM - Nairobi

              BIC products provide easy answers for everyday needs. In creating its first product, the BIC Cristal ballpoint pen, BIC chose to go straight to what s essential: create something for everyone to use that is simple, yet reliable, and provides a solution for something that we all do.Main Responsibilities: External stakeholders Act as main link between the company and the customers. Ensure an effect...

              10 hours agomyjobmag.com
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              Device Financing Manager at Samsung Electronics

              Samsung Electronics - Nairobi

                Samsung Electronics Co., Ltd. is a South Korean multinational electronics company headquartered in Suwon, South Korea. Due to some circular ownership, it is the flagship company of the Samsung chaebol, accounting for 70% of the group s revenue in 2012. Job Purpose: Responsible for forming and maintaining relationships with our EIP (Equipment Installed Programmes) channel from a business developme...

                4 days agojobwebkenya.com
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                Engineering Director, Sustaining Engineering

                Canonical - Nairobi

                  The Sustaining Engineering group is a worldwide team of generalist open source software engineers, responsible for driving software issues reported by Canonical customers to successful resolution. We tackle problems in any package in Ubuntu, and for our largest customers, will engage on deep issues in upstream projects not yet packaged in the distribution. We are Canonical's open source special f...

                  2 days agofuzu.com
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                  Engineering Director, Sustaining Engineering

                  Nairobi

                    The Sustaining Engineering group is a worldwide team of generalist open source software engineers, responsible for driving software issues reported by Canonical customers to successful resolution. We tackle problems in any package in Ubuntu, and for our largest customers, will engage on deep issues in upstream projects not yet packaged in the distribution. We are Canonical's open source special f...

                    2 days agoelevolt.co.ke
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                    Engineering Director, Sustaining Engineering At Canonical

                    Canonical - Nairobi

                      The Sustaining Engineering group is a worldwide team of generalist open source software engineers, responsible for driving software issues reported by Canonical customers to successful resolution. We tackle problems in any package in Ubuntu, and for our largest customers, will engage on deep issues in upstream projects not yet packaged in the distribution. We are Canonical's open source special f...

                      1 day agofindojobs.ke
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                      Engineering Director, Sustaining Engineering at Canonical

                      Bolt - Nairobi

                        We deliver open source to the world faster, more securely and more cost effectively than any other company. If you're interested in a career at Canonical, we are a remote-first company so please apply to any suitable role as skills are valued more than location, despite some having a preferred geographic preference. The Sustaining Engineering group is a worldwide team of generalist open source so...

                        2 days agomyjobmag.com
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                        Engineering Director, Sustaining Engineering at Canonical

                        Canonical - Nairobi

                          We deliver open source to the world faster, more securely and more cost effectively than any other company. If you re interested in a career at Canonical, we are a remote-first company so please apply to any suitable role as skills are valued more than location, despite some having a preferred geographic preference. Responsibilities The Sustaining Engineering group is a worldwide team of generali...

                          2 days agojobwebkenya.com
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                          Senior Operations Officer - Kilifi

                          SBM Bank - Kilifi

                            Operations - 40%Support succession plan by being a proxy to Assistant manager service delivery and customer serviceAuthorize all customer instructions and system related entries within the approved limits and ensure all KYC requirements are met before transactions are processed.Carry out the role of bank signatory within the approved limit.Custodian of vault, safety deposit lockers, ATM and branc...

                            2 days agofuzu.com
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                            Senior Operations Officer - Kilifi At Sbm Bank

                            Sbm Bank - Kilifi

                              JOB SUMMARY:Branch operations supervisor; authorize and supervise both teller and customer service transactions, managing branch cash levels and ensure all customer instructions are accurately executed by branch officers.KEY RESPONSIBILITIES:Operations - 40%Support succession plan by being a proxy to Assistant manager service delivery and customer serviceAuthorize all customer instructions and sy...

                              1 day agofindojobs.ke
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                              Compliance Officer

                              Sidian Bank - Nairobi

                                Transaction Monitoring and ReviewsImplement adequate AML,CTF and CPF controls to ensure that all possible areas of AML, CFT & CPF concerns are covered.Perform regular reviews of all AML, CFT & CPF controls to assess effectiveness. This includes;Sanction and Politically Exposed Person (PEP) screening programTransaction monitoring programCustomer and Enhanced Due Diligence programSuspicious Activit...

                                2 days agofuzu.com
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                                Senior Operations Officer - Kilifi

                                Kilifi

                                  JOB SUMMARY: Branch operations supervisor; authorize and supervise both teller and customer service transactions, managing branch cash levels and ensure all customer instructions are accurately executed by branch officers. KEY RESPONSIBILITIES: Operations - 40% Support succession plan by being a proxy to Assistant manager service delivery and customer service Authorize all customer instructions a...

                                  2 days agoelevolt.co.ke
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                                  Senior Operations Officer Job SBM Bank - Corporate Staffing Services

                                  SBM Bank - Nairobi

                                    Job Summary: Branch operations supervisor; authorize and supervise both teller and customer service transactions, managing branch cash levels and ensure all customer instructions are accurately executed by branch officers. Key Responsibilities Operations 40% Support succession plan by being a proxy to Assistant manager service delivery and customer service Authorize all customer instructions and ...

                                    2 days agocorporatestaffing.co.ke
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                                    Senior Operations Officer Kilifi at SBM Bank

                                    SBM Bank - Kilifi

                                      SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients. JOB SUMMARY: Branch operations supervisor; authorize and supervise both teller and customer service transactions, managing branch cash levels and ensure all custome...

                                      2 days agojobwebkenya.com
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                                      Compliance Officer At Sidian Bank

                                      Sidian Bank - Nairobi

                                        JOB PURPOSEThe job holder will be responsible for performing AML/CFT/CPF compliance function. Such functions include implementing the Bank's AML/CFT/CPF compliance program, conducting investigations, analysis, reporting and responding to Money Laundering/ Terrorism/Proliferation Financing (ML/TF/PF) cases, identifying points of compromise and potential loss.KEY RESPONSIBILITIESTransaction Monitor...

                                        1 day agofindojobs.ke
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                                        Senior Operations Officer - Kilifi at SBM Bank

                                        Acumen - Kilifi

                                          SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients. Following approval by the Central Bank of Kenya, the bank started its operations in Kenya in May 2017 and currently has a branch network of 41 branches countrywide ...

                                          2 days agomyjobmag.com
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                                          Risk & Compliance Officer at Sanlam Investments East Africa (SIEA)

                                          Sanlam Investments East Africa SIEA - Nairobi

                                            Sanlam Investments East Africa (SIEA) is a leading fund manager in the region and has a strong record of accomplishment in service delivery and performance,with over KShs 230 billion (approximately US$ 2.3 billion) in assets under management. SIEA is part of the Sanlam Group, through its subsidiary Sanlam Emerging Markets. The Sanlam Group is a leading financial services group with operations in ...

                                            2 days agomyjobmag.com
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                                            Risk & Compliance Officer at Sanlam Investments East Africa (SIEA)

                                            Sanlam Investments East Africa SIEA - Nairobi

                                              Sanlam Investments East Africa (SIEA) is a leading fund manager in the region and has a strong record of accomplishment in service delivery and performance,with over KShs 230 billion (approximately US$ 2.3 billion) in assets under management. SIEA is part of the Sanlam Group, through its subsidiary Sanlam Emerging Markets. The Sanlam Group is a leading financial services group with operations in ...

                                              2 days agojobwebkenya.com
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                                              Risk & Compliance Officer At Sanlam Investments East Africa (Siea)

                                              Sanlam Investments East Africa Siea - Nairobi

                                                Purpose:Reporting to the Head of Risk & Compliance, the Risk & Compliance Officer will play a key role in the management and coordination of enterprise-wide risk in line with the Sanlam Kenya Enterprise Risk Management and Compliance Frameworks.Primary responsibilities:In line with the technical framework developed by the Head of Risk & Compliance, embed Operational Risk Management Framework with...

                                                1 day agofindojobs.ke
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                                                Risk & Compliance Officer Job Sanlam Investments - Corporate Staffing Services

                                                Sanlam Investments - Nairobi

                                                  Sanlam Investments East Africa (SIEA) is a leading fund manager in the region and has a strong record of accomplishment in service delivery and performance, with over KShs 230 billion (approximately US$ 2.3 billion) in assets under management. SIEA is part of the Sanlam Group, through its subsidiary Sanlam Emerging Markets. The Sanlam Group is a leading financial services group with operations in...

                                                  1 day agocorporatestaffing.co.ke
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                                                  Next Page
                                                  Job Title
                                                  • Management
                                                  • Manager
                                                  • Escalation Manager
                                                  Location
                                                  • Nairobi
                                                  • Kilifi
                                                  • Mombasa
                                                  • Laikipia
                                                  • Turkana
                                                  • Bungoma
                                                  • Elgeyo-Marakwet
                                                  • Kisii
                                                  • Kisumu
                                                  • Meru
                                                  • Nakuru
                                                  Job Scope
                                                  • Full-time
                                                  Job type
                                                  • Contract
                                                  • Internship
                                                  • Permanent