Ericsson Kenya jobs

What You Will Do:Handle customer issues (Normal CSR work)Handling Emergency cases and fault Isolation for the customerHandle dedicated supportHandle Software Update Management (SUM)To Be Successful in the Role You Must Have:Education: Bachelor's degrees in telecommunication engineering or related university degree.Min years of experience: 2 YearsDomain experience: BSS, Charging SystemDelivering r...

Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world s mobile traffic passes through Ericsson networks. What You Will Do: Handle customer issues (Normal CSR work) Handling Emergency cases and fault Isolation for the customer Han...

The Support Engineer typically interacts with customer technical staff, operation managers, service engineers and other groups within the Service Delivery organization. You may also interact with groups in sales, R&D, 3rd party suppliers and local authorities.As there are no distinct borders between the areas, you will need to be flexible and master more than one area. You are encouraged to trave...

Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Summary The Support Engineer typically interacts with customer technical staff, operation managers, service engineers and other groups within the Service Delivery organization. You may also interact with groups in sales, R&D, 3rd party suppliers and local authorities. As there are ...

Handle customer issues (Normal CSR work) Handling Emergency cases and fault Isolation for the customer Handle dedicated support Handle Software Update Management (SUM)

Oversee KPI Governance with all the stakeholders.Share regular Network insights with key focus on tool usage (Geolocation, Facebook Insight and SON).Deliver E2E QOS KPI Performance Evaluation and improvement plan. E2E Performance Monitoring and Evaluation, drill down analysis and taking appropriate KPI optimization and Improvement actions to resolve emerging quality issues for 2G/3G/4G/5G network...

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About this opportunity:At Ericsson, we are currently looking to recruit a dedicated and detailoriented Site Engineer. The selected candidate will be responsible for supervising all site activities, including civil works, site surveys, network design and installation. You will also be expected to manage support and assurance for commissioning and integration while adhering to the relevant complian...

Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world s mobile traffic passes through Ericsson networks. About this opportunity: At Ericsson, we are currently looking to recruit a dedicated and detailoriented Site Engineer. The s...

Handle customer issues (Normal CSR work)Handling Emergency cases and fault Isolation for the customerHandle dedicated support & Software Update Management (SUM).

About this opportunityWe are now looking for a Billing Support Engineer that will provide technical service and support to our customers. In this role, you will fix & resolve problems to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks.The Support Engineer typically interacts with customer technical staff, o...

Job Description About This Opportunity! The role is a critical role mapping Network Build organization strategy to emphasize Networks build projects E2E integrated design. This organization shall manage Network Build Project integrated design including the accountability of the consolidated low level design integrity. The organization shall be accountable of combing the Radio and transmission des...

Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world s mobile traffic passes through Ericsson networks About This Opportunity! The role is a critical role mapping Network Build organization strategy to emphasize Networks build p...

- You will deliver site planning efficiently ensuring safety, compliance, and a first-time right culture.- Manage site surveys for efficient preparation and planning.- Manage Application Service Providers (ASPs), their assessments, licensing, training, and comply with directives.- Validate site design ensuring it adheres to the required standards.- Plan and deliver the installation and commission...

We are now looking for a Billing Support Engineer that will provide technical service and support to our customers. In this role, you will fix & resolve problems to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks.The Support Engineer typically interacts with customer technical staff, operation managers, ser...

Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world s mobile traffic passes through Ericsson networks Summary We are now looking for a Billing Support Engineer that will provide technical service and support to our customers. I...