enterprise customer service jobs

Remuneration and Benefits Basic Salary Scale: KShs. 192,034 KShs. 249,644 P.M.; House Allowance: KShs. 60,000 P.M. Commuter Allowance: KShs. 21,000 P.M. Annual Leave Allowance: KShs.12,500 P.A. Medical Cover and Other Allowances: As provided by KMFRI Terms of Service: Permanent and Pensionable. Job Specifications Duties and responsibilities of the officer will entail: Commercialization of researc...

Purpose of the positionResponsible for the management of the day-to-day activities of the Workshop Section, controlling the quality of repairs, annual Preventative Maintenance System, implementation of HSEQ Standards and performance management of staff. He will ensure quality control and effective spare parts management for efficient flow of maintenance work.Roles and ResponsibilitiesLeads a team...

KEY RESPONSIBILITIESBranch strategic input and planningBusiness Growth & DevelopmentMarketing & Brand ManagementRelationship Management & Customer experienceBranch OperationsPersonal Leadership & DevelopmentRisk & ComplianceMAIN RESPONSIBILTIES Branch Strategic input and planning:Contributes to the completion of the branch operational plan by preparing and implementing an individual business plan...

The Role:Reporting to the Head - Procurement, the Procurement Officer will be responsible for overseeing all routine/operational procurement activities including overseeing the implementation of framework agreements. He/she shall ensure that procurement is undertaken as per laid down policies, rules, and regulations while enforcing transparency and accountability in the procurement process to ens...

Position Responsibilities and Functions:- Provide first/second level contact and problem resolution for customer issues. Work with Third Party Vendors to remediate complex AV issues as needed. Provide timely communication on issue status and resolution. Maintain ticket updates for all reported incidents. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microso...

Job Description PRIMARY RESPONSIBILITIES Parts Sales Engage in parts sales to new and established customers through the retail counter and various digital platforms (emails, telephone, WhatsApp). Proactively generate new sales opportunities with irregular and inactive customers through cold calling and upselling. Process parts sales orders through the retail counter and workshop efficiently. Coll...

JOB SUMMARY:Ensure timely processing of Trade Finance transactions in line with current policies and procedures and current International Chamber of Commerce guidelines, supervising some of the functions of trade services teams in line with the laid down processes and procedures and custody of documents within established standards and control.GuaranteesLetters of credit- import and exportCollect...

SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients JOB SUMMARY: Ensure timely processing of Trade Finance transactions in line with current policies and procedures and current International Chamber of Commerce guidel...

Duties and responsibilities of the officer will entail:i) Commercialization of research outputs;ii) Developing and coordinating preparation of work plans for the sales teams through structural design and implementation of the work plan document to ensure effective allocation responsibilities to staff and successful sales activities;iii) Prepare quarterly reports on marketing & development activit...

AGRA is an alliance led by Africans with roots in farming communities across the continent. We understand that African farmers need uniquely African solutions designed to meet their specific environmental and agricultural needs so they can sustainably boost production and gain access to rapidly growing agriculture markets. The Role: Reporting to the Head Procurement, the Procurement Officer will ...

Peace Winds Japan (PWJ) is a Japanese Non-Governmental Organization established in 1996. PWJ has been providing humanitarian and development assistance for people affected by forced displacement and natural disasters in more than 20 countries in the world. Purpose of the position Responsible for the management of the day-to-day activities of the Workshop Section, controlling the quality of repair...

Manages the development of IT/IoT products and services within the Technopolis.Oversees and coordinates the formulation and implementation of relevant strategies for commercializing IT Solutions;Coordinates the formulation and implementation strategies for delivering on the overall IT business objectives;Oversees the development of software solutions by studying information needs; conferring with...

PRIMARY RESPONSIBILITIESParts SalesEngage in parts sales to new and established customers through the retail counter and various digital platforms (emails, telephone, WhatsApp). Proactively generate new sales opportunities with irregular and inactive customers through cold calling and upselling. Process parts sales orders through the retail counter and workshop efficiently. Collaborate with the P...

About TalaTala is a global technology company building the world's most accessible financial services. With more than $350 million raised from visionary investors, we are serving millions of customers around the world who have been overlooked by traditional financial institutions and our plan is to serve millions more, and have been named by theFortuneImpact 20 list,CNBC's Disruptor 50, andForbes...

Simba Corporation is an integrated business group headquartered in Nairobi, Kenya with controlling interests in such diversified fields as motor sales and service, hospitality, investment and financial services. PRIMARY RESPONSIBILITIES Parts Sales Engage in parts sales to new and established customers through the retail counter and various digital platforms (emails, telephone, WhatsApp). Proacti...

KEY RESPONSIBILITIES:Assess and communicate the impacts, trade-offs, risks, costs, benefits and opportunities of IT solutions. Understand the bigger picture and assess all smaller technical components and solutions as a coherent part of the whole infrastructure Documentation of business requirements and processes for business initiatives and projects.Build a holistic view of the Bank's strategy, ...

Parts SalesEngage in parts sales to new and established customers through the retail counter and various digital platforms (emails, telephone, WhatsApp). Proactively generate new sales opportunities with irregular and inactive customers through cold calling and upselling. Process parts sales orders through the retail counter and workshop efficiently. Collaborate with the Parts Ordering Analyst to...

Leading the development, implementation, and evaluation of Corporation s customer engagement plans, programs, and initiatives in line with the KDIC Strategic Plans and set annual Performance Contracting.Overseeing the formulation, implementation, and review of the Organization s corporate, stakeholders , and departmental policies.Overseeing the provision of efficient service delivery in line with...

Equity Bank Limited (The Bank ) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank s registered office is 9th Floor, Equity Centre, P.O. Box 75104 00200 Nairobi. Job Purpose: Reporting to the Group Business Process Innovation with the responsibility to oversee the implementation and roll-out of the Business Process Innovation Solutio...

Job Purpose:Reporting to the Group Business Process Innovation with the responsibility to oversee the implementation and roll-out of the Business Process Innovation Solutions across the Equity Group. The solutions include processes implemented via the Branch Service Hub, Process workflow solutions via Newgen and PowerApps. The main objective is to provide strategic guidance to the design, impleme...

Duties and Responsibilities: Duties and responsibilities will entail: Leading the development, implementation, and evaluation of Corporation s customer engagement plans, programs, and initiatives in line with the KDIC Strategic Plans and set annual Performance Contracting. Overseeing the formulation, implementation, and review of the Organization s corporate, stakeholders , and departmental polic...

JOB PURPOSEThe jobholder is responsible for managing client relationships to achieve the set sales targets and wallet share and ensure sustained business growth and profitability in the assigned customer segment. To sell, cross/upsell and deliver excellent sales and service of the bank's products and services whilst building long-term profitable customer relationships.KEY RESPONSIBILITIESBranch s...

JOB PURPOSEThe jobholder will Coordinate with the Head Branches in implementing and carrying out bank policy and procedures with respect to overall operations of the branch. The role is responsible for business development within the branch market to meet or exceed business development goals; development, coaching and discipline of staff to assure appropriate proper branch sales and customer serv...

Simba Corporation is an integrated business group headquartered in Nairobi, Kenya with controlling interests in such diversified fields as motor sales and service, hospitality, investment and financial services. Simba Corporation has grown from a modest used-car sales enterprise, founded in 1948 by Mr. Abdul Karim Popat, into one of Kenya s most successful indigenous commercial organizations with...