Engagement Manager jobs

Assistant Manager: Customer Engagement

Core HRHandle all aspects of payroll and benefits administration for Angaza Kenya employees, including:Manage payroll administration in My Work Pay (Kenyan employees), and other payroll providers as neededManage all aspects of benefits administration, including annual health insurance contracts renewal; and engagement with insurance companies in connection with employee mattersAdminister and trac...

Prepare reports, documentation and correspondence under superior s supervision. Keep up-to-date with latest accounting, auditing and tax developments. Consult with superior on issues identified and research where applicable. Identify statutory and regulatory changes that will affect own clients. Review management letter points prepared by junior staff and finalize such letters with minimum superv...

Reporting to the Country Director, the Lead, Youth Engagement will be responsible for building impactful country programs by setting direction and engaging partners throughout program design and implementation. S/he will provide knowledge and insights on the inclusion of youth voices in the country and program management, as well as managing relationships with partners and program alumni communit...

Role Summary Angaza is seeking an experienced HR Manager to join its Kenya People Operations team, based in the company s Nairobi office. This role will be responsible for administrative support for hires at Angaza Kenya, acting as the primary point of contact for most requests, including those related to payroll and benefits administration, purchase requests, and operations requests. Within the ...

Relationship Management and Cross-Selling: Time split 85 the first point of contact for customers in the portfolioDrive any required communication to customers in the portfolioProactively target and recruit clients, through referrals from existing customer portfoliosProactively engage customers in existing portfolios to onboard close family members as part of the family banking strategyEnsure new...

Training Program Development: Develop comprehensive training programs and materials for field staff and sales agents, including product knowledge, sales techniques, collection practices and customer service skills.Training Delivery: You will be required to deliver engaging and interactive training sessions with field staff and agents and also audit and ensure continuous improvement of the trainin...

Collaborate with marketing and sales to design and deploy merchant and customer acquisition plans, rules of engagement, sales processes, route to market, digital marketing, CVM, toolkits, CX support, training manuals and key performance metrics for new digital lending products / enhancements.Use customer insights and market deep knowledge to develop quick scale to value customer and merchant acqu...

About the role: You will play a crucial role in ensuring that our agents and staff are equipped with the knowledge and skills necessary to meet their KPIs towards measurable business outcomes . This position will require extensive travel within the country. What you would be expected to do Training Program Development: Develop comprehensive training programs and materials for field staff and sale...

The Consultant will be under the overall leadership of the Leader, Planning, Finance and Economy Section and report to the Manager of the Young Gamechangers InitiativeSpecific ResponsibilitiesFacilitate training of trainings and community participation workshops using digital tools including MinecraftProduce high-quality Minecraft models for community workshopsTrain UN-Habitat staff, implementing...

Angaza s Pay-As-You-Go solution enables businesses to extend flexible solar payment plans to the billion individuals without access to grid electricity. Our platform allows manufacturers and distributors of off-grid energy products to expand their customer base and access data-driven market insights. Angaza s partners can launch their Pay-As-You-Go program today without the investment of building...

Collaborate with marketing and sales to design and deploy customer acquisition plans, rules of engagement, sales processes, route to market, digital marketing, CVM, toolkits, CX support, training manuals and key performance metrics for new digital Insurance, Wealth & VAS products / enhancements.Use customer insights and market deep knowledge to develop quick scale to value customer acquisition pr...

Reporting to the Country Director, the Lead, Youth Engagement will be responsible for building impactful country programs by setting direction and engaging partners throughout program design and implementation. S/he will provide knowledge and insights on the inclusion of youth voices in the country and program management, as well as managing relationships with partners and program alumni communit...

With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.Come join our 33,000 staff working in nearly 100 countries and share the joy of transforming vulnerable children's life stories!Key Responsibilities:AP Coordi...

With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.Come join our 33,000 staff working in nearly 100 countries and share the joy of transforming vulnerable children's life stories!Key Responsibilities:AP Coordi...

Client Management (50%)Coordinate intakes and data approval on a weekly basis to ensure smooth implementation within the set guidelines. In case of travel coordinate the necessary approvals with your supervisorProvide quality service and support to eProd clients, including onsite training, online follow up sessions, scheduled data health checks and define implementation plans to align with the cl...

The Role Connected Diagnostics projects aim to enhance the use of effective digital diagnostic tools to ensure better healthcare outcomes for patients and inform policy makers with semi-real time data. The project focuses on creating a digital ecosystem by a network of healthcare providers in Kisumu County and by digitalizing low-cost rapid diagnostic tests in the community, such as clinics, comm...

AP Coordination and Accountability 15% Coordinate achievement of programmatic objectives; planning, implementation and review of progress/DIPs, budget Utilization and ensure managers approval and endorsement of all plans Coordinate regular planning, accountability and follow up of key performance indicators and overall quality assurance matters Coordinate and follow up external engagement, collab...

The United Nations Human Settlements Programme, UN-Habitat, is the UN agency for human settlements. It is mandated by the UN General Assembly to promote socially and environmentally sustainable towns and cities with the goal of providing adequate shelter for all. Summary The Consultant will be under the overall leadership of the Leader, Planning, Finance and Economy Section and report to the Mana...

Risk ManagementDevelop and execute risk management strategies and policies aligned with the organization's overall objectives and regulatory framework.Identify potential risks and recommend appropriate risk mitigation measures.Conduct regular risk assessments and support the management team in implementation of necessary controls to minimize risks.Support the business in implementation of process...

The Mastercard Foundation seeks a world where everyone has the opportunity to learn and prosper. All people, no matter where their starting point in life, should have an equal chance to succeed. We believe that with access to education, financial services, and skills training, people can have that chance. Summary Reporting to the Country Director, the Lead, Youth Engagement will be responsible fo...

Job Description Are you a passionate foodie who is not afraid of thinking outside the box? Then, we have the job for you! As a Food & Beverage Manager, you will strategically lead the team to set our Food & Beverage operations. Develop and execute a food and beverage operating strategy aligned with the brand's objectives Implement and maintain the highest standard operating procedures for all foo...

Role Overview Summary To lead the implementation and successful delivery of VSO s interventions on the Intersectionality SRHR Advocacy project over a 1-year period in line with the donor (Dutch Ministry of Foreign Affairs) and VSO guidelines. Ideal Applicant Summary Essential A relevant degree or completed studies in human rights, public health, or social development studies. OR Equivalent experi...

With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.Come join our 33,000 staff working in nearly 100 countries and share the joy of transforming vulnerable children's life stories!Key Responsibilities:AP Coordi...