Department Targets; Achieve Monthly targets in the following KPIs Collections Targets Adherence to SoPs Other Responsibilities Include -Carry out debt collections and consistently meet and maintain collections targets daily, including the targeted number of effective/quality calls captured well in CRM. -Maintain a realistically low incidence rate of bad debt in with the monthly targets by ensurin...
Carry out debt collections and consistently meet and maintain collections targets daily, including the targeted number of effective/quality calls captured well in CRM.
Assist our client s community and help resolve inquiries empathetically, accurately and on time.Make well balanced decisions and personally driven to be an effective advocate for our community.Investigate and resolve issues that are reported on client platform such as requests for account support.Respond to user inquiries with high quality, speed, empathy and accuracy.Gather, analyze and utilize ...
Housing Finance Company of Kenya was incorporated as the premier mortgage Finance Institution in Kenya licensed under the Banking Act with the CDC and the GoK owning 60% and 40% respectively. Principle Accountabilities Selling Tills, Accounts, CTO, loans and deposits mobilization. Sales planning and tracking of daily sales activity and reporting to the Team Leader Payments. Mapping and scoping th...
Principle AccountabilitiesSelling Tills, Accounts, CTO, loans and deposits mobilization.Sales planning and tracking of daily sales activity and reporting to the Team Leader Payments.Mapping and scoping the business opportunity within the catchments area and its environs and liaising with the Sales Team Leader for sales activations.Making presentations to prospects i.e. individual, schemes, busine...
Principle AccountabilitiesSelling Tills, Accounts, CTO, loans and deposits mobilization.Sales planning and tracking of daily sales activity and reporting to the Team Leader Payments.Mapping and scoping the business opportunity within the catchments area and its environs and liaising with the Sales Team Leader for sales activations.Making presentations to prospects i.e. individual, schemes, busine...
Job Description Principle Accountabilities Selling Tills, Accounts, CTO, loans and deposits mobilization. Sales planning and tracking of daily sales activity and reporting to the Team Leader Payments. Mapping and scoping the business opportunity within the catchments area and its environs and liaising with the Sales Team Leader for sales activations. Making presentations to prospects i.e. individ...
Position: German Speaking Call Centre Agent Language Requirement: Level Proficiency B2 and above Location: Nairobi Can you speak, write, listen or read German? Are you fluent in German? We want you to be a part of our client's dynamic team! Why Join Us: Exciting Opportunities: Join a fast-growing company with room for advancement.Multicultural Environment: Work in an inclusive and diverse workpla...
Job Description About the Role We're looking for qualified and enthusiastic customer experience and account management rockstars to join our Agrodealer Success Team. As an Agrodealer Success Agent, you will be responsible for managing the partner (agrodealer) and customer (farmer) experiences. You will be tasked with end-to-end partner support, which includes ensuring that our partners receive ne...
Superior and unrivalled support for our LPG customers. This covers areas of installations and conversions, safety audits on your premises, bespoke LPG solutions to fit your requirements and give best value, maintenance and support to ensure all runs smoothly. Maintenance & Support We ensure that your equipment is in good working condition to enable you to run your operations with minimum disrupti...
Apollo helps farmers in emerging markets increase their profits. We use agronomic machine learning, remote sensing, and mobile technology to help farmers access credit, high-quality farm inputs, and customized advice. Our first product is a customized package of farm inputs, farming advice, and credit delivered to farmers in Kenya. About the Role We re looking for qualified and enthusiastic custo...
Duties and ResponsibilitiesDeliver value proposition to potential customers, through scripts.Follow through on leads for potential sales and ensure conversion by explaining driving school services and prices.Meet or exceed projected sales quotas and collaboratively work with team members on the call floor to meet sales and performance goals.Maintain detailed records of inbound and outbound corres...
Duties and Responsibilities Assist our client's community and help resolve inquiries empathetically, accurately and on time. Make well balanced decisions and personally driven to be an effective advocate for our community. Investigate and resolve issues that are reported on client platform such as requests for account support. Respond to user inquiries with high quality, speed, empathy and accura...
Key Responsibilities: The role holder will be responsible for the overall performance and growth of the independent channel through recruitment, support and relationship management of independent agencies and Brokers so as to maintain high performance culture. Duties and Responsibilities. Recruit and support regional coordinators to ensure consistent ordinary life business acquisition to achieve ...
Flexi Personnel Ltd is a HR Company that was founded in 2008. It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consultancy, Psychometric Assessments and Expatriate Services and relocation support. What makes us a unique Recruitment and...
The Judiciary is one of the three State organs established under Chapter 10, Article 159 of the Constitution of Kenya. It establishes the Judiciary as an independent custodian of justice in Kenya. Its primary role is to exercise judicial authority given to it, by the people of Kenya. The institution is mandated to deliver justice in line with the Constitution and other laws. It is expected to res...
Madison Group Limited is a locally owned financial services holding company that specializes in Insurance and wealth management services. The Group comprises of Madison Life Assurance Kenya Limited, Madison General Insurance Kenya Limited, and Madison Investment Managers Limited. Madison Life Assurance Kenya was originally incorporated under Kenyan Laws in 1988 as Madison Insurance Company Limite...
The Judiciary is one of the three State organs established under Chapter 10, Article 159 of the Constitution of Kenya. It establishes the Judiciary as an independent custodian of justice in Kenya. Its primary role is to exercise judicial authority given to it, by the people of Kenya. The institution is mandated to deliver justice in line with the Constitution and other laws. It is expected to res...
Our client, an international organization who is a leading provider of language interpretation services is seeking to recruit Arabic language speaking call center agents.Duties and ResponsibilitiesAssist our client's community and help resolve inquiries empathetically, accurately and on time.Make well balanced decisions and personally driven to be an effective advocate for our community.Investiga...
Flexi Personnel Ltd is a HR Company that was founded in 2008. It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consultancy, Psychometric Assessments and Expatriate Services and relocation support. What makes us a unique Recruitment and...
Duties and ResponsibilitiesAssist our client's community and help resolve inquiries empathetically, accurately and on time.Make well balanced decisions and personally driven to be an effective advocate for our community.Investigate and resolve issues that are reported on client platform such as requests for account support.Respond to user inquiries with high quality, speed, empathy and accuracy.G...