PURPOSE: The Head Customer Experience is responsible for the execution of customer experience initiatives in accordance with the CIC strategic plan to align with the company s vision. PRIMARY RESPONSIBILITIES: Lead customer experience function in accordance with the CIC strategic plan and the departmental budgets; Maintain oversight of the customer experience functions, ensuring adherence to sign...
Customer service jobs in Nairobi. Purpose: The Head Customer Experience is responsible for the execution of customer experience initiatives in accordance with the CIC strategic plan to align with the company s vision. Primary Responsibilities: Lead customer experience function in accordance with the CIC strategic plan and the departmental budgets; Maintain oversight of the customer experience fun...
PURPOSE:The Head Customer Experience is responsible for the execution of customer experience initiatives in accordance with the CIC strategic plan to align with the company's vision.PRIMARY RESPONSIBILITIES:Lead customer experience function in accordance with the CIC strategic plan and the departmental budgets;Maintain oversight of the customer experience functions, ensuring adherence to signed S...
Smart Applications International is a leading ICT solutions provider delivering a wide range of world-class technological solutions. Fondly known as Smart within the industry, the company was founded to provide innovative, secure, and high-tech solutions in Africa and beyond. Staying ahead through constant research and innovation. Job Purpose The Customer Experience Executive is responsible for d...
Job PurposeThe Customer Experience Executive is responsible for driving customer-centric initiatives to enhance the overall customer experience and satisfaction through actively engaging the customer throughout their lifecycle, to ensure the customers' needs are met and exceeded.Key Responsibilities & AccountabilitiesOutbound Campaigns:Undertake outbound campaigns to existing and potential custom...
SmartApplications International is a leading ICT solutions provider delivering a wide range of world class technological solutions. Fondly known as Smart within the industry, the company was founded to provide innovative, secure and high-tech solution in Africa and beyond. Staying ahead through constant research and innovation Job Purpose The Customer Experience Executive is responsible for drivi...
Duties and ResponsibilitiesTraining or certification in chauffeur services or defensive driving is preferred.Proven experience as a chauffeur or driver, preferably in VIP or executive transportation services.Valid driver's license with a clean driving record and demonstrated safe driving skills.Excellent knowledge of local roads, traffic patterns, and landmarks, with the ability to navigate effic...
Customer Experience Executive: Responsible for handling incoming calls from customers or clients, addressing their inquiries, resolving issues, and providing assistance in a professional and timely manner. Roles: Utilize excellent communication skills to listen attentively and gather relevant information Accurately document details of each interaction Answer general queries on call or off call Pr...
Requirement for the position of Assistant Transport Officer Grade 7/8Bachelor degree in transport management or its equivalent.At least three (3) years' experience in transport management in a large organisation at the level of Transport Assistant grade 5/6.Valid driving license.Must be computer literate.ORDiploma in transport management or its equivalent.At least six (6) years' experience in tra...
Requirement for the position of Driver I/Mechanic I Grade 5/6Have at least KCSE level of education or equivalent.Have a clean valid driving license classes ABCE and PSV.Have passed in Occupational Test Grade I.Have passed Government Trade Test II (Mechanic).Have a certificate in First Aid.Have at least five (5) years satisfactory previous driving experience at Grade 3/4.Certificate of good conduc...
Must have skillsProper time management Resilient & flexible Ability to work under pressure Strong team player Available on call at any given time while on dutyQualificationsValid & BCE Class of Driving License and above.Valid EPRA License.Defensive Driving Certificate3 years' experience driving in corporate setup.Proficiency in using GPS devices i.e., smartphones.Certificate of good conduct is ma...
Murang a University of Technology (MUT) is the Successor of Murang a University College (MRUC), a former constituent College of Jomo Kenyatta University of Agriculture and Technology (JKUAT) after being elevated from Murang a College of Technology (MCT). The University is strategically located 1.5 km from Murang a Town in Muranga County, 85 km North East of Nairobi, 70 km South East of Nyeri and ...
Murang a University of Technology (MUT) is the Successor of Murang a University College (MRUC), a former constituent College of Jomo Kenyatta University of Agriculture and Technology (JKUAT) after being elevated from Murang a College of Technology (MCT). The University is strategically located 1.5 km from Murang a Town in Muranga County, 85 km North East of Nairobi, 70 km South East of Nyeri and ...
Murang a University of Technology (MUT) is the Successor of Murang a University College (MRUC), a former constituent College of Jomo Kenyatta University of Agriculture and Technology (JKUAT) after being elevated from Murang a College of Technology (MCT). The University is strategically located 1.5 km from Murang a Town in Muranga County, 85 km North East of Nairobi, 70 km South East of Nyeri and ...
Requirement for the position of Driver II/Mechanic II Grade 3/4 Have at least KCSE level of education. Have a clean valid driving license classes ABCE and PSV. Have passed in Occupational Test Grade I. Have a certificate in First Aid. Have passed Government Trade Test III (Mechanic). Have at least five (5) years satisfactory previous driving experience. Certificate of good conduct. Must be at lea...
Requirement for the position of Assistant Transport Officer Grade 7/8 Bachelor degree in transport management or its equivalent. At least three (3) years experience in transport management in a large organisation at the level of Transport Assistant grade 5/6. Valid driving license. Must be computer literate. OR Diploma in transport management or its equivalent. At least six (6) years experience i...
Superior and unrivalled support for our LPG customers. This covers areas of installations and conversions, safety audits on your premises, bespoke LPG solutions to fit your requirements and give best value, maintenance and support to ensure all runs smoothly. Maintenance & Support Requirements Must have skills Proper time management Resilient & flexible Ability to work under pressure Strong team ...
Job Description The Customer Value Manager will play a pivotal role in establishing d.light as a leader in customer centricity within the industry, driving increased customer engagement, satisfaction & loyalty by optimizing all customer touchpoints with the company along their customer journey. They will enhance the company s value proposition, ensure all OpCos are delivering a cohesive customer ...
Job PurposeThe Renewable Energy Business Development Project Manager will be at the forefront of driving the adoption of renewable power by Kenyan corporates, providing fully financed solar power and other renewable solutions with no upfront cost. The role entails spearheading project management and technical expertise in solar and battery sites, ensuring a sustainable growth trajectory in Africa...
d.light is a global leader and pioneer in delivering affordable solar-powered solutions designed for the two billion people in the developing world without access to reliable energy. d.light provides distributed solar energy solutions for households and small businesses that are transforming the way people all over the world use and pay for energy. Summary he Customer Value Manager will play a pi...
Frank Management Consult Ltd is an international management consulting agency. We work with major companies, raising their performance, driving their strategies and enhancing their productivity. Summary Our client is looking for a dynamic and results-driven Modern Trade and Institutional Sales Representative to drive sales growth in the modern trade and institutional segments. The ideal candidate...
Your mission is to effectively develop and deliver a customer-centric communication experience that articulates ndovu's value and positive impact on our customers daily lives from serving their immediate financial needs to helping develop long-term healthy financial habits. You will build an enduring relationship with customers that drives awareness, conversion, engagement, retention, and loyalty...
Your mission is to effectively develop and deliver a customer-centric communication experience that articulates ndovu's value and positive impact on our customers' daily lives from serving their immediate financial needs to helping develop long-term healthy financial habits. You will build an enduring relationship with customers that drives awareness, conversion, engagement, retention, and loyalt...
HR, Payroll & Consulting Solutions People are at the heart of every successful organization. Investing in human capital is one of the smartest moves a business leader can make. Job Purpose The Renewable Energy Business Development Project Manager will be at the forefront of driving the adoption of renewable power by Kenyan corporates, providing fully financed solar power and other renewable solut...
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